Data Envelopment Analysis: Modeling Operational Processes And Measuring Productivity

4 customer reviews
ISBN-13: 978-1434830234
ISBN-10: 1434830233
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Product Details

  • Paperback: 262 pages
  • Publisher: CreateSpace Independent Publishing Platform (January 24, 2008)
  • Language: English
  • ISBN-10: 1434830233
  • ISBN-13: 978-1434830234
  • Product Dimensions: 8 x 0.6 x 10 inches
  • Shipping Weight: 1.3 pounds
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #2,087,500 in Books (See Top 100 in Books)

More About the Author

Joe Zhu is Professor of Operations in the School of Business, Worcester Polytechnic Institute. He earned his Ph.D. in Industrial Engineering from University of Massachusetts at Amherst in 1998. He is an internationally recognized expert in methods of performance evaluation and benchmarking, and his research interests are in the areas of operations and business analytics, productivity modeling, and performance evaluation and benchmarking. He has published and co-edited several books focusing on performance evaluation and benchmarking using Data Envelopment Analysis (DEA) and developed the DEAFrontier software.

He has published over 100 articles in Operations Research, European Journal of Operational Research, Journal of Operational Research Society, IIE Transactions, Sloan Management Review, Annals of Operations Research, OMEGA, Computers and Operations Research, Decision Support Systems, Journal of Banking and Finance, INFOR, Journal of Productivity Analysis, Socio-Economic Planning Sciences, Naval Research Logistics, Management Science, and others. He has published more than 10 books related to Data Envelopment Analysis (DEA).

He is a Japan Society for Promotion of Science (JSPS) fellow and a William Evans Visiting Fellow (University of Otago, New Zealand). His research has been supported by KPMG Foundation, National Institute of Health, and Department of Veterans Affairs.

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3 of 3 people found the following review helpful By Mark on February 23, 2010
Format: Paperback
I have several books on DEA. This is the best text book for DEA. The models are well explained and I was able to learn the basic DEA models and their advances by myself. The spreadsheet modeling part is also very useful -- I can build and solve the models. If you are new to DEA, this is definitely the book you want to have.
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2 of 2 people found the following review helpful By G. Gregoriou on March 9, 2010
Format: Paperback
This timely book both world experts in the field of DEA examines the latest and up to date techniques in this area in terms of measuring productivity. This book should be on the bookshelves of everyone in a position to examine the productivity of their organizations especially in today's environment.
Greg N. Gregoriou, PhD
Professor of Finance
State University of New York (Plattsburgh)
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1 of 1 people found the following review helpful By Andreas Udbye on October 25, 2011
Format: Paperback Verified Purchase
The book is useful for explaining how to enter models into Excel's Solver. Although apparently easy for non-mathematicians, it omits explanations of many terms (e.g. "the non-Archimedian e" on page 61). Several errors (typos) in the text and formulas made me wonder if they were in a rush to get this printed (e.g. the two last lines on page 53, the random "Mitsubishi" on page 41, the formulas for cell D22 on pages 41 and 65, and several others). The link they provide to the book's Excel files is a bad link.
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By yen h bui on January 12, 2013
Format: Paperback Verified Purchase
the book is easy to understand, a few typos and presentation mismatches.
needs to include a reference list for easy reference.
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