Customer Reviews

Dazzle Multimedia DM-21600 Digital Video Creator 150

5 star:		(0)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(5)

 

 

This is half-baked software at best. While the box seems to imply that you will be able to capture video at mpg2 on the fly, the result of this capture in most cases, cannot be burned to DVD without re-processing by the computer. I truly wish I had sprung for something else (like matrox). It is a shame you cannot list zero stars, in my opinion that is what this product is worth!

This product was frustrating to try to use, the software didn't work, and tech support was very unhelpful, and expensive, considering you waited on hold on a non-toll-free number. I returned it and went with the ATI Radeon All-in-Wonder 7500, which I love.

If you have a issue to resolve, you can use the toll call number they give you for 30 days, but expect a hold time of 30 min's or more.
Then most of the time they have to pass it on to another support group person to email you back.
30 Days is not long enough for what you go threw to get this to work, I can now see why there are so many up for sale on auction sites, it will drive you Crazy to use .

I bought this after reading reviews on other sites that said if you follow the directions and get all the updates,you would not have any problems. There were many reviewers that disagreed, but I thought I'd try. I did everything I was suppsed to do. The software that comes with it is flaky at best. It will work once and then quit. Or it will work for an hour and then hang up. I could never re-open anything I had made to edit it more. Dazzle has just been bought out by Pinnacle and the Dazzle messagge boards are closing down Aug 31. Becareful before you buy.

This reminds me of the days of Windows '95 when about 1 in 4 products took hours, sometimes days to work right. Mine came with QuickStart 8 and I never got it up and running, even after downloading patches, re-installing, ect..... Total garbage.