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Most Helpful Customer Reviews
3 of 3 people found the following review helpful:
5.0 out of 5 stars
Compact. Super. Automatic.,
By One Wolf (Raleigh, NC) - See all my reviews
This review is from: DeLonghi Compact Automatic Cappuccino, Latte and Espresso Machine (Kitchen)
We bought this after a couple of months looking (unsuccessfully) for a replacement for our 15-year-old krups drip brewer which we loved until it finally pooped out and started leaking like a sieve. At some point in our search we said "maybe we should get serious." This is the first super automatic espresso machine we've ever owned so I can't compare it to anything but I will say this: we love it.We knew enough to know that "super automatic" is important if you don't like the actual manual process of making espresso (we don't) and since this one doesn't actually say "super automatic" but rather "compact automatic" I was a little confused but eventually learned that compact automatic just means it's a super automatic with a smaller footprint. For those really ignorant like us: Super Automatic means you fill the bean bin and the water bin once every so often, and then it's ready to go. When you want a drink - you turn it on and press a button - single espresso, double espresso, single lungo, or double lungo. Then you watch as it makes a bunch of interesting noises then fills your cup with beautiful, steaming hot frothy coffee. Then you drink it. Super automatic. The benefit of a compact super automatic is the smaller footprint of course. The downside is that you have to fill the bean and water reservoirs (and empty the dregs basin) more frequently than "regular size" super automatic. For us it is about twice a week - two adults home all day and we like coffee. We're actually probably going through more than normal right now because we're enjoying playing and experimenting with strengths, mixes, quantities, etc. It has been a few days and already I've figured out my tastes but it's still fun trying new things. If you love coffee and want to treat yourself - this is a winner. The small footprint is nice - it doesn't look like a commercial espresso machine sitting on our counter (though it's bigger than a regular drip maker). Again I don't have anything to compare it to since this is our first one but I can't think of anything about it we don't like. You have to remove the outside part of the steamer/frother to clean it, or you can leave it off when you froth and avoid that cleaning step. But I don't do any frothing anyway (wife does). It's super. It's automatic. It's compact. It makes incredible espresso, americana, lungos, long blacks, cappucino, and lattes. We are very happy. I will post back after our first full cleaning.
2 of 3 people found the following review helpful:
4.0 out of 5 stars
Excellent Automatic Machine,
By S.W. (PA USA) - See all my reviews
This review is from: DeLonghi Compact Automatic Cappuccino, Latte and Espresso Machine (Kitchen)
I have used other automatic espresso machines and I find this Magnifica to be better for many reasons.
1) settings to control strength, temperature, coffee grind coarseness, auto-off time interval, and cup size 2) small footprint in terms of machine size 3) easy to access the water bin which can slide out partially and be filled while it is in place. Very nice feature considering you add water daily like you do with all machines. 4) machine auto-rinses. Some machines make this an option which is really about maintaining the machine. 5) perfect user interface. Easy to use 6) Great coffee.... Great coffee 7) Excellent frother. Many machines (Jura) don't stack up 8) easy to clean! The brew unit comes out and it doesn't require service at the factory. Look for this feature! 9) by-pass doser option. Many machines have this but not all machines in this price range 10) Decent price range and reputable company 11) Nice looks; It is a value blend of plastic and metal where needed. Sure it could be all metal but that would only drive up cost with little to no benefit. I am happy with the purchase and I have had this for 4 months at this point.
4.0 out of 5 stars
Really Nice Machine So Far,
Amazon Verified Purchase(What's this?)
This review is from: DeLonghi Compact Automatic Cappuccino, Latte and Espresso Machine (Kitchen)
PROS: Makes very good coffee and lattes. Sleek, good-looking appliance. Works as you would expect.CONS: (very minor) Chrome "heating" plate doesn't get warm enough to heat anything (who cares?). Beans on the "oily" side don't always feed smoothly from hopper to the grinder. I've owned several automatic machines over the years from Saeco and DeLonghi (most recently the DeLonghi ESAM3300 Magnifica Super-Automatic Espresso/Coffee Machine) that have acted as our go-to small office coffee makers. (I'm a latte-holic myself, 4 to 5 a day, and admitting that is the first step toward recovery I'm told...) I have a tendency to wear them out in 2 to 3 years because they get a lot of use, 5 days a week. But that is to be expected, at least by me, as these really are intended as home-use machines. That being said, this is a fine machine for it's job - which is to keep me in lattes! It makes very good, tasty shots of espresso for those lattes, steams my 1% milk great with a nice, dense foam, and the regular coffee drinkers are very happy with their full coffees. Tip: Best way to froth the milk?: swing the frother arm all the way to the left and stack your steamed-milk container with your cold milk in it on top of an empty coffee mug off to the side on the counter. That way your milk container is high enough to just sit there with the wand in it as it steams. You can walk away for a couple of minutes and do something useful. Just don't go too far away and "forget" it's steaming - what a mess! But the frother "froths" really well all by itself, doesn't over-bubble and spill over the side like some past machines have done. Well-designed. Right out of the box, it made a great-tasting first latte for me. One of the best, actually. I left the grinder on the factory setting, and set the rotating knob to between 1:30 and 2:00 o'clock position (just guessing) and it made both a great double-shot of espresso AND a great-tasting regular coffee on my first two tries (I used the "double" buttons on both the espresso side and coffee side - that'll make more sense once you see the machine and read the instructions). I've only had it about a month, but so far so really good. The only minor issue is that bean hopper "con" above. It's a bit shallow in slope, so my slightly oily beans (Costco/Kirkland espresso, roasted by Starbucks beans) get stuck sometimes during the grinding portion of the process, and I have to lift the lid and stir them a bit with a spoon to make sure they get down where they need to go - not a huge inconvenience. I've had a couple of the DeLonghi ESAM3300 Magnificas DeLonghi ESAM3300 Magnifica Super-Automatic Espresso/Coffee Machine mentioned earlier, and they are GREAT machines! (that's the one I have at home for weekend use). I'm hoping this latest DeLonghi for the office lives up to that model's standards. By the way, the model number for replacement water filters is: SER 3017. Google "Water filter SER 3017" though, to find it online, because it doesn't show up on Amazon. And DeLonghi customer service was no help at all via an emailed question about the filter, which should be a concern to them I would imagine. Hey Amazon, how about linking to the company that sells the filter?
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