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Most Helpful Customer Reviews
25 of 29 people found the following review helpful:
1.0 out of 5 stars
Ready - Fire - Aim,
By
Amazon Verified Purchase(What's this?)
This review is from: DeLonghi D28313UXBK Roto Deep Fryer, Black/Silver (Kitchen)
While Delonghi may have a good idea with the introduction of the D28313 Roto Deep Fryer, here are several things about which a potential buyer should be aware.
FIRST, many retailers are using descriptions of older model fryers in their advertising and descriptions of the D28313. For example, there is no included oil container in which to drain the used oil. The basket capacity is 2.2 lbs, not 1.5 lbs. SECOND, you might want to know the cost and availability of filters when considering this model. Delonghi parts lists one filter, P/N 5312510071. The cost is $15.90 for one filter, which includes shipping and handling. The same Delonghi customer service department representative told me the filter may be used twice if frying fish. That means you must factor in $8 per fish dinner, plus you must order and have on hand filters sufficient for your use. THIRD, there are no replacement filters available at any price. Delonghi doesn't have them and has no idea when they will. Filters for Series 5 and 8 fryers will not fit. FOURTH, the owners manual (with the unit and online) says not to use the unit with clogged filters, but the manual makes no mention of using the unit without a filter. But then, one of the benefits of a closed fryer, namely, low odor, immediately is lost. The owners manual is so vague ("... if your unit has ..."), there's no telling whether or not use of the fryer without a filter would be hazardous. BOTTOM LINE: Buy this fryer, use it two or a few times, and you've got a $100 paperweight. They're not the first company to get a product launch out of sequence, but at least until Delonghi decides they're going to support it, I'd stay away from this fryer. Thank goodness for Amazon and their return policy.
11 of 11 people found the following review helpful:
5.0 out of 5 stars
Best fryer ever!,
By Ramona Griffin (BIRMINGHAM, AL, US) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: DeLonghi D28313UXBK Roto Deep Fryer, Black/Silver (Kitchen)
I got this fryer for my husband for his birthday and it is wonderful. It is completely self-enclosed so there is no smell and you can actually use it in the house. I used to make him use his old fryer outside on the porch! It is easy to clean with the spout and uses very little oil compared to other fryers. Great buy and the best one I have ever seen.
7 of 8 people found the following review helpful:
3.0 out of 5 stars
Very nice deep fryer...Filters do not exsist for this system.,
By
Amazon Verified Purchase(What's this?)
This review is from: DeLonghi D28313UXBK Roto Deep Fryer, Black/Silver (Kitchen)
This deep fryer is a well constructed unit and performs exactly as described. The deep fryer is rated 4 stars but non availability of parts is rated one star. The problem with this model is there are no filters available. When trying to cross reference the model number D28313 for a parts search, it does not exist. I have been in contact with DeLonghi and even they do not understand why there are no filters available. This is something to consider when buying this deep fryer. The filters Amazon sells are for a different model number not this model.
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