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5 Reviews
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Average Customer Review
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9 of 9 people found the following review helpful:
5.0 out of 5 stars
Working as needed,
By
This review is from: DeLonghi DE500 50-Pint Dehumidifier (Kitchen)
Plugged it in, started working automatically, pulled a lot of moisture out of basement air, fixed a hose to run to the nearest outlet, and the thing has been cranking ever since. Nice product and decent price.
1 of 1 people found the following review helpful:
1.0 out of 5 stars
Warning,
By
This review is from: DeLonghi DE500 50-Pint Dehumidifier (Kitchen)
I returned mine. The pump stopped working properly after 30 minutes with an indication that the hose had a crimp in it. This was not the case, and after 10 more tries I gave up. Be sure you can return your unit before you buy if you encounter the same problem.
1.0 out of 5 stars
Low quality, lack of customer service,
By
This review is from: DeLonghi DE500 50-Pint Dehumidifier (Kitchen)
Used my DE500P for less than a week total over a year of ownership. Unit quit altogether one month after the one year warranty expired. Called (sat on hold for over 25 min naturally) and emailed DeLonghi to work with me. I am very reasonable and told them I would work with them to find a mutually beneficial solution. They told me all I could do was ship the unit to the nearest service center 3 states away. That seems reasonable. Ship a heavy unit for $150 three states away to "find out" what's wrong with it. Many companies in the past have been much more reasonable offering "exchange units" and I would have happily left them a credit card to do this. Delonghi was unwilling to work with me on that idea and told me all I could do was ship it to the nearest authorized service center 3 states away. $300 for one week of use. First and last DeLonghi product. Beware.
1.0 out of 5 stars
Do Not Purchase this Dehumidifier,
This review is from: DeLonghi DE500 50-Pint Dehumidifier (Kitchen)
I bought the DE500 at Costco a little less than two years ago. It worked fine for a while, then the "patented pump" became extremely loud and eventually failed to pump water out of the unit. I really thought I would have gotten at least 5 to 7 years from this unit after spending close to $300 for it. I would not only avoid this dehumidifier but all DeLonghi products. We had a DeLonghi toaster over that also stopped working after two years. DeLonghi builds junk, stay away
2.0 out of 5 stars
Short Lived,
By ROY KLEIN (MONROE, CT, US) - See all my reviews
This review is from: DeLonghi DE500 50-Pint Dehumidifier (Kitchen)
Worked very well for almost two years. At that point, pump stopped functioning completely. I did expect more for my investment.
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DeLonghi DE500 50-Pint Dehumidifier by DeLonghi
Out of stock
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