Customer Reviews

DeLonghi DE50P 50-Pint Dehumidifier

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I agree with everything written about this piece of junk. First, it was sent to me with a defective tank, so that the unit wouldn't even turn on. They sent me a replacement (2 months later). Then it turned on, but wouldn't work - no matter how long it was on and no matter what the temperature or humidity conditions were.

I now have to send it back - at my expense - to get fixed. What garbage!!!

I too made the mistake of thinking that Delonghi was capable of making such a simple device that will work.

I ran it for almost a week before giving up and returning it. In ideal conditions for dehumidifying, 71 degrees F and 75% humidity, this dehumidifier collected NOTHING. Not one drop. I checked everything they say to check. Nothing was set wrong and I tried various settings. It just plain doesn't work ... brand new out of the box.

The dehumidifier appeared well designed and the idea of the pump is excellent; it just did not work. I contacted several of the factory service centers and all told me they no longer did service on any DeLonghi products due to lack of factory support of the product. I returned it to Amazon.com and was very pleased with the immediate and professional response. I would still like to have a replacement of a similar product(that worked) however Amazon does not have any more of them.

Got a new from Costco and run one day. No single drop of water inside of bucket! (The room level was 65%, I set to 50%, and made sure the compressure unit was run, not fan. Even more stupid: I set to 80% (room level is still 65%), it still run forever at "auto" mode. What a junk!