If you enjoy coffee-only drinks, it works well. For larger (and milk-based) drinks, there are a few issues that made me return this machine:
- Frother is difficult to insert. The rubber seals are tight, and you have to push it in forcefully at times. I had the feeling that the seals or the plastic connectors might break at some point.
- Milk doesn't come out warm enough. Unfortunatelly, I tried for 2 weeks to adjust this by pre-warming the milk in the microwave and all the other tricks out there. It helps. But it's another step which can add to the preparation time.
- If you like to use farily tall mugs, the mug has to be narrow (diameter < 3 inches), which is not easy to find.
- You have to be very meticulous with cleaning the frother: rinse with steam, then rinse with water, otherwise it WILL clog.
Of course this machine has pros:
- compact and integrated. Place the mug and push one button and everything is done for you
- Good build quality. The buttons and the overall build feel good.
- When it works, the milk has a good froth.
This is not an experience of 2 days. I kept this machine for 25 days, really trying to make it work for me.
So overall, for this price I expected a machine that would be more straight-forward. The espresso part is just fine (as this is exactly the same as every other Nespresso machine out there), but in the end I wasn't getting the benefit that I expected. So I ordered a CitiZ with the integrated Aeroccino, which works well, has more space for mugs, and the milk comes out at a temperature that is more to my liking, and the only thing I have to clean is the aeroccino, which is a breeze.