Customer Reviews

DeLonghi EN680.M Nespresso Lattissima Single-Serve Espresso Maker, Metal

5 star:		(16)
4 star:		(4)
3 star:		(3)
2 star:		(3)
1 star:		(1)

 

 

I loved this machine from the first time I saw and tried it. However, I started having problems on day 2 - the milk wouldn't froth and it came out in spurts with a lot of water, not even filling 1/8 of the glass with milk. I took it back to Williams Sonoma and they cheerfully replaced it. It happened again to this new machine and, once again, I took it back for a replacement. (I had been in touch with Nespresso at all the junctures along the way and they replaced the milk jug and top twice.) When it happened on the third machine, I called the local Williams-Sonoma and asked if there was someone who could check out my machine. I am in the Danbury, CT area and Bill, at the local Williams-Sonoma, told me to leave it with him while I shopped and he would check it out. When I returned he told me it was frothing perfectly and then showed me how he set it up. It seems that I had not been pushing the jug connection tight enough. It has to click in. The lights had always been on and so I believed that the jug was connected correctly, but I was wrong. Not until I saw it being done and felt the connection, did I understand what I was doing wrong. Without being tightly connected it doesn't work correctly. Now I push until I hear a click and/or push it in a second time holding the back of the machine as I push, and have been making perfect lattes. I recommend this machine highly but think the documentation should be rewritten with this little bit of information in bold letters. I have seen many reviews of this machine from people who have had the same problem and hope that they found the solution as this machine is wonderful.

This machine was magical for two weeks...and then something in the milk frother broke or got clogged. After numerous calls to nespresso (advice included buying a different brand of milk), Delonghi, and the local Delonghi repair place, we ended up returning it. I understand that Nespresso customer service is supposed to be very helpful, but since this machine is made by Delonghi, they were unable to provide any technical assistance or replacement parts.

While it was working, my only complaint was that the milk did not get hot enough (the cup heater is useless, but if you run hot water into the cups, that helps).

Two stars; one for each week of delicious coffee we drank.

Since I spent a fair amount on this machine just like the title of the review says, I have really tried to convince myself I like it and kept telling myself i'm not using it correctly and/or i'm being too picky but then i read other reviews that say the same thing and i finally just admitted "I spent a bundle on a vacation I didn't really like". The problem for me is the heat or the lack thereof. And, I'm not even an aficionado of espresso or cappuccino...give me a reasonably decent/potent strong hot one and i'm happy. This machine just doesn't and i've tried all the tricks (modifying the amount of milk, doubling the espresso, major froth, minor froth, using the steamer once before making the coffee, attaching re-attaching, etc. etc.). To me it tastes watery and lukewarm almost all the time. And I have to agree with those others, the cup warmer is pretty useless but even if it wasn't I want the drink to be hot itself, not through the external 'warmth' of the cup re-heating coffee. The espresso tastes good by itself generally but still isn't as good as some of the other Nespresso machines i've used at hotels. Wish I could return it. As the others say, the design is sleek; the cleaning is comparatively easy and minimal.

The partnership between Nespresso and Delonghi is a great one. With this machine, you can create coffee drinks just like the ones you get in Europe--intense flavor, smaller portions--and Nespresso provides a wide variety of coffee strengths to fit any taste. The temperature of the beverages are the same temperature you'll get in Europe, which is just a little less hot than what we are accustomed to in the U.S.--that's okay by me! You may need to buy smaller coffee cups to fit the machine--easy to find at Walmart, Target, etc. Make sure you engage the milk container properly and keep it clean and you won't have any problems getting a good flow of hot milk into your cappuccino or latte--follow the manufacturer's directions by using cold skim milk, or up to 2%, and you'll get a good froth. If you are making a lungo and want cream or milk, warm the cream or milk in the microwave for 20 - 30 seconds--no different than the way it's done in Europe. This is a wonderful, reliable machine that provides an Italian coffee experience--I highly recommend it!

It's not a bad machine. The coffee when it works tastes great. Nespresso service is excellent, coffee arrives usually next day.

But, getting hot milk out of if has been a challenge, particularly if you live in part of the country that gets hot (if it's hot the milk is likely to be chilled). The best cups I get with 2% milk are generally if the milk has been out of the fridge for at least 1/2 hour, but this usually means that you need to wash the milk container to stop it getting grungy.

You can also run the cleaner button on the milk dispenser to heat up the pipes and heat a cup up with warm water before use.

I'm had mine for 6 months and mine is now not frothing the milk, the output of the milk dispenser has been reduced by 50 percent so it looks like there is a blockage, so I don't know how to fix that.

Sad really because this has the potential to be a really great product. As is, it's meh.

This is an excellent coffee maker that does exactly what is supposed to do. I 've been using it for almost two months now and - honestly - I could not be happier.

It produces PERFECT cappuccino, very good latte drinks, and excellent espresso / lungo coffee drinks. That has to do with its pattended froth system, as well as the Nespresso system which gives you access to 16 no less flavors of coffee, 3 of them being decaff (!).

The machine is a toy to use, since it's a click/play system, but it's also programmable (meaning, you can adjust the amount of coffee / milk per program for your own experience), has removable drip unit, very - VERY - easy to clean.

And as for the people from US that reviewed it and complain bout the fact it does not make hot enough coffee drinks, honestly I don't know what to tell them, other than either they have a misconception of what is a hot cup of coffee, or they were unlucky. It produces quite hot coffee.

Anyways, I really find it hard to find something negative on this system. Perhaps the water compartment could be bigger, since you get to use it so much after you experience the quality of the coffee, that you get to refill it OFTEN.

I saw this machine and tried a few samples of espresso with my family in the Nepresso store in Boston a month ago. I ordered it as soon as I returned from my trip. I think it produces a fantastic espresso and I like the convenience of the pods. I also own the Keurig machine and the Tassimo machine. Obviously I like the convenience of pod machines. I love the Keurig machine for regular coffee and iced coffee. The Tassimo machine can't compete with the Keurig machine for coffee. I bought it to make mostly cappuccinos and espresso with but it can't touch the Nespresso lattissima. The lattissima uses real milk not prepackaged condensed milk and the espresso the lattissima produces is far superior to anything the Tassimo produces. Hands down the Lattisima is a far superior machine. I have no problem with the milk frother and the temp of the milk on the Lattissima machine. After reading the others comments about the temperature I have always just run hot water through the frother first and made sure my cup was at least room temperature. My model has the cup warmer on top which I think is great. It keeps the cups warm all the time. I think the espressos and cappuccinos are plenty hot and so do my kids. We've only had it a couple of weeks but it gets used two to three times a day, some times more. I'm having a dinner party in two weeks and looking forward to be able to offer great espresso and cappuccino after dinner. It also makes great iced lattes. At this time I have no complaints about it. We love it!

Update-there is a newer version of this machine out there and it is better. I purchased the newer one in the fall and love it. The old machine is still working and my son took it to college. They have made many improvements to the new machine and it is cheaper. See my review of the new machine.

We ordered this from Amazon and received it a week ago. My wife and I are very happy with the machine. It is a great design, easy to use and clean, and makes great coffee. I highly recommend it. It's high priced but much cheaper than similar machines.

I'm no gourmet, by ANY stretch of the imagination. But I like easy and I love coffee...especially strong European coffee (I got spoiled during business trips to the Caribbean islands). I got the Nespresso Latissima for Christmas. After reading the little getting started guide (yeah, I'm a guy that reads those) I was up and running in about 25 minutes (this includes about 15 minutes running a full container of water through the espresso side and a the frother to clean it out before consumption use.) Fill the milk carafe with milk, drop in a capsule and push the Cappuccino button! In about 30 seconds it dispensed foam then the espresso into the glass (came with the machine.) It was SO good I made 2 doubles! The foam was excellent and the coffee was very robust.

Cleaning (a pet peeve of mine from other steam frothers I've used) was a breeze. Hold in a button after making the cappuccino and it steam cleans the froth chute. Remove the milk canister when done and place in the refrigerator. That's it. Easiest system I've used and really great tasting espresso and cappuccino.

I haven't had it for years yet so I don't know how well it will hold up to use but there's a year warranty and the local store (Nespresso) takes really good care of me when I need supplies.

Over all I rate this a winner.

Ok, got this machine in May I think. First off, this machine makes awesome espresso for a fully auto machine. Three distinct layers in the crema. Could NOT be easier to use. Took a little while to figure out how to make some pretty good milk based drinks. Realized it had a setting on the milk container to adjust foam. I like it a little less dry. Had to figure out what size cup to use with how much milk and which capsule etc. I use the ristretto (strongest) for all my caps and lattes. You keep the milk container in the fridge and just take it out to make your drink. Once a week, I take the milk container apart (total of 4 pieces)and put them all in the dishwasher. It has a way to blow steam out the "wand" to clean after each use (takes all of 2 seconds). Start to finish with a cold machine, its probably 2-3 min. to make a latte. Not the best latte I've ever had but not bad and certainly the trade off of ease is worth it. It puts the steamed milk in the cup first, then adds the espresso. That being opposite of what I've always done, I played around with doing the espresso first, didn't come out well at all, not sure why. You do have to purchase the capsules online ONLY from Nespresso and have them shipped. Not a big deal if you do it in quantity. I personally like shipping to my door. Capsules are about .50 each. DeLonghi Nespresso EN680 Lattissima - Stainless