Top critical review
23 people found this helpful
want to like it but have to admit to myself I don't
on January 9, 2010
Since I spent a fair amount on this machine just like the title of the review says, I have really tried to convince myself I like it and kept telling myself i'm not using it correctly and/or i'm being too picky but then i read other reviews that say the same thing and i finally just admitted "I spent a bundle on a vacation I didn't really like". The problem for me is the heat or the lack thereof. And, I'm not even an aficionado of espresso or cappuccino...give me a reasonably decent/potent strong hot one and i'm happy. This machine just doesn't and i've tried all the tricks (modifying the amount of milk, doubling the espresso, major froth, minor froth, using the steamer once before making the coffee, attaching re-attaching, etc. etc.). To me it tastes watery and lukewarm almost all the time. And I have to agree with those others, the cup warmer is pretty useless but even if it wasn't I want the drink to be hot itself, not through the external 'warmth' of the cup re-heating coffee. The espresso tastes good by itself generally but still isn't as good as some of the other Nespresso machines i've used at hotels. Wish I could return it. As the others say, the design is sleek; the cleaning is comparatively easy and minimal.