Customer Reviews

DeLonghi EO1258 6-Slice 1/2-Cubic-Foot Turbo Convection Oven, Stainless Steel

5 star:		(4)
4 star:		(2)
3 star:		(4)
2 star:		(4)
1 star:		(16)

 

 

Similar to other reports, this unit ran great for 15 months, then just quit one day with no warning. As it was now out of warranty Delonghi customer service referred me to their nearest service center, 600 miles away in Colorado. Since I didn't want the wait or hassle of sending it in for repair, I did some tests which showed the timer switch (apparently a frequent cause of failure) and other controls were all working fine. What I discovered was a blown thermal cutoff fuse, Sefuse Part Number SF169E, a one-shot device designed to protect domestic electrical appliances from fire. When the ambient temperature exceeds the design operating range, a thermal pellet inside the fuse melts, cutting off all power to the unit, requiring the thermal cutoff to be replaced to restore operation. The odd thing is this particular device has a rated operating temperature of only 172 degrees C (342 F). The Sefuse manufacturer's literature cautions that it "has a limited life... [when] the Sefuse is used at a temperature nearly to the operating temperature, the lifetime may be short". It occurs to me that if this toaster oven is frequently used on broil or temperatures exceeding 400 F., each usage probably causes some deterioration of the thermal pellet used in the cutoff device, greatly shortening its life. Since I have always been careful to keep this toaster oven clean and operate it with good ventilation on all sides, I can only assume the use of such a low temperature cutoff fuse is a design deficiency at least. In fact, some might even argue that this is "planned obsolescence". In any case, the issue has been resolved and my toaster oven is again operating fine. Just a warning, if your Delonghi stops working with no other obvious sign of failure, especially if you run it frequently at high temperatures, this could be the cause. Hope this helps.

I received this as a gift, ordered from Amazon, for X-mas 2005. I had previously had good experience with a 10 year-old DeLonghi Convection Toaster Oven Broiler that had recently developed a sticky timer-knob (but otherwise worked perfectly), so I put this on my X-mas wish-list since I felt it was time for a "refresh".

Long story short, after 3 months of light use on this new model, the door became firmly stuck in the open position, and would not close. Fortunately, I live near one of the few service centers in the US still doing business with DeLonghi, and after they had it for a month and could not fix it, DeLonghi shipped me a new one.

Well, one month of light-use later, the replacement would not turn on. This time, the local service center was able to repair it (they replaced the timer control) and I got it back in about two weeks. They mentioned that this part breaks "all the time".

My 10-year old DeLonghi is made in Italy. In contrast, this current POS (Piece of S***) is made in China.

Recommendation: DO NOT SUBJECT YOURSELF OR ANYONE ELSE TO THIS PRODUCT.

This oven has a number of nasty features. The product description says that the sides stay cool and they do. However, the top and the glass door do not. I burned myself by touching the top after toasting once slice of bread. It would be very dangerous to allow children to operat this oven.

The fan is VERY loud. The whole oven vibrates. The toasing function is very slow. I set it to medium for one piece of toast and had to turn it on again to get anything that looked like toast. The oven doesn't turn off when you open the door.

I am returning this oven to Amazon.

This is fine to use as an oven, and the convection fan does speed up the cooking process. However this is a very poor toaster. My toast never browned evenly, and I had to always flip over the bread to ensure both sides were toasted well. As a result, I returned this item back to Amazon. I'm a little surprised as I've owned a different model of Delonghi convection oven in the past that worked very well. If you're going to use this as a toaster, I don't recommend it.

The oven is just as promoted. Good looking. Efficient. Easy to use. Accessories are useful. The fan motor could be less noisy--it is louder than our dishwasher.

Unfortunately we bought this convection toaster oven before reading all the warnings that were posted about the machines breaking after just a few months. We had ours for about 3 months and the other day it just stopped working. DO NOT PURCHASE THIS TOASTER OVEN. It's not worth the hassle.

Don't pay extra for this just for the name. It is poorly designed - once you turn on the toaster, you cannot shut it off, you have to wait for the timer to run itself out. The broiler does not get hot enough to brown food and the broiler pan's non-stick coating started peeling after the second use, despite using recommended cleaning products.

This oven is excellent in every way. Unlike other reviewers I find it to be very quiet. When I bake chicken or potatoes I find that it definitely cooks faster than a regular oven.Cleaning the oven is simple. I recommend this oven to anyone who wants a convection oven.It is wonderful.

I paid $200 for this appliance, because I'd heard good things about DeLonghi in the past. That, the capacity, and the Italian styling, made it an attractive appliance when our old toaster oven was on its way out.

First off I should way, for toast, this oven is pretty useless. It's not really meant to be a toaster, so if you want to make toast with this oven, you will need to watch your bread, and turn it if you like your toast done evenly. We gave up and bought a regular toaster.

As an oven, this unit is a good size for medium baking pans, and did a pretty good job of fan-forced convection cooking. I used it for things like roasting a small to medium pan of potatoes or other vegetables, and they always came out well. It wasn't exactly whisper-quiet to run the fan, but I didn't find it excessively noisy, either. It was good for heating up biscuits, pizza, and hors d'oeuvres, too.

I didn't realise initially that the sides of the oven were made of plastic. OK, that wasn't really a big deal. But it was not being able to read the knobs, that annoyed me the most. Until I memorized each thing on the selection knob, I'd be squinting and tilting the appliance around or shining a light on it, to figure out what was what. In the beginning, because of their similar appearance and proximity, I'd sometimes mix up the useless "defrost" setting (which basically has the fan blow air around the inside of the oven) with the "convection" setting. I'd realise my mistake when I'd go back 20 minutes later and found my food still raw.

The door has a feature that pulls the racks out slightly when the door is opened. Handy, I thought, until it broke after a few months. The racks would jam in the partially-out position, which made it impossible to fully close the door. If one is in the process of cooking something which must be stirred or turned and the rack gets stuck while partially out, it means pulling two hot racks completely out of the oven, and manually moving the metal thing at the back of the oven which is meant to move the racks, to get it out of the way. Dangerous stuff, but we learned to live with it, along with the unit become progessively noisier (nothing drastic, just a little louder), because we couldn't be bothered to bring it back.

That changed one day nearly three weeks ago, when the unit was about ten months old. I turned the oven's fan on to cook something, and it sounded like a cement mixer! It simultaneously made screeching and grinding sounds, which scared the **** out of me and actually caused me to jump backwards! It was LOUD, and obviously a bearing problem. So back to the place of purchase, it went.

The salesperson called DeLonghi, who refused to allow them to give us a new one. They insisted it be sent away for repair, which it was. And that's where we stand, nearly three weeks later, waiting for it to come back.

I have no real expectations about this oven, when we get it back, except that it'll probably break again. When I bought it, I'd also bought a large DeLonghi sandwich press, and it, too, had to be returned (nearly immediately) because the temperature controls were faulty. I had to wait over a month for a replacement, which seems to work OK, but I'm not sure whether it's new, or was repaired (it wasn't packed in the box the way new ones usually are).

My advice? Avoid this brand. DeLonghi may have made decent products in the past, but as they say, that was then, this is now. Judging from what I've purchased from them in the past year, I won't be buying another of their elegantly-styled pieces of junk.

UPDATE -
After waiting about 6 weeks (during which we were told that our unit was nearly finished being repaired), we lost patience and demanded that the issue be resolved. We were advised that DeLonghi was sending the retailer a new unit for us. And about two weeks later, we got it.

Guess what? A couple months later, the door opening mechanism broke! We could not close the door, and just before I was about to throw it out, I fiddled with it. Now, the mechanism is a bit bent, but I can close the door if each time I open it, I hold it open while trying to push the racks in (taking care not to burn myself for the umpteenth time). It's a pain in the backside.

I tried every major brand in Australia, and no one makes anything comparable. Another company makes an oven called a Pizzetta, which, like this one, fits a 12" pizza, but it doesn't have the convection feature (which I love).

So, we'll limp along with this one, until it starts grinding like a cement mixer, as its predecessor did.

Again, don't buy one of these.

We had a rude awaking today, our Delonghi toaster was on fire. I will never again buy any Delonghi product. The defective design is in the toast switch. It is mechanical. When it finishes toasting, it sometimes continues to the "Always On" position thus leaving the toaster oven on toast: very, very hot. We literally had a house full of smoke & a toaster full of flames. You were warned.

Funny thing is, Delonghi makes an attractive product.
Sad thing is, they can cost you your house or worse.