Customer Reviews

DeLonghi Metropolis KBM1511 Electric Kettle

5 star:		(7)
4 star:		(3)
3 star:		(1)
2 star:		(4)
1 star:		(1)

 

 

Owned this item for about 2 years.
First, the little plastic handle on the cap falls off, because its fragile plastic, into which it is screwed, soon crumbles under the steam temperature. Then, the water level indicator develops a crack inside, where it touches the kettle's metallic surface, through which water leaks profusely. In less then two years, by which time the 1-year warranty is expired, the kettle becomes unusable. There are no replaceable parts, and no further help is forthcoming from customer "support," except for a quote for another copy of the same.

It's very cute, and has large capacity, but I found it just too heavy and awkward. Because the handle is on the side instead of on the top (like the great, but late & lamented Russell Hobbs kettles) it doesn't balance well, and you are having to lift the whole weight of kettle and water. It's also very noisy. And somewhat hard to fill. I liked the water level indicator on the outside. If you're strong, or would like a little home weight-lifting exercise built into your day, this kettle would be fine.

I returned this and got the Chef's Choice kettle, which is smaller, but handles much better. And it's very fast, (and loud) which somewhat makes up for the small capacity. It is easy to fill, very well-made, and has a very well-designed pouring spout.

One extra star for the looks - but it is not only the looks we are after, aren't we? It worked well for about a year and a few days. In other words, it stopped working at about the time its warranty expired. In the meantime, it also managed to destroy my cabinet since it forgot to shut off properly. No more DeLonghi in my house, I am sorry.

The Metropolis line of products has nice styling (we bought the toaster, blender, and kettle). The kettle, however, leaks from somewhere around the bottom. We will now need to figure out how to get it replaced

I'm very pleased with the kettle, but I realized after I started using it that the conical design, though very graceful, isn't friendly to cleaning. Even the smallest hands are exempt from being able to fit in the opening which is only 2 1/4 inches wide. No scrubbing, vinegar and water cleaning is what it will have to be.

On the positive side: it's cool looking, there's a loud clunk when it turns off so you can hear it from another room (and the boiling is loud, too), and there's a bright red on-light.

However, it's not that easy to fill because it's narrow at the top, the handle fell apart in less than two years, the filter inside deteriorated and the finish on the cap has worn off because of the steam (I assume).

No replacement parts available from the manufacturer. I guess theye xpect you to throw it away and buy a new one.

LOVE IT!!!! It looks like it is worth more money than I paid. Very classy and expensive looking. Worth the money. A bit heavy when water is in to heat up...but only for possibly an elderly person to lift. Really love the looks of this and it is very sturdy. Heats a bit more slowly than my Melitta kettle I previously had..but that is only because it holds more and keeps it hot longer.

Heats up quickly. Nice design, though a bit on the "klunky" side. I liked the style of my glass Capresso better, but the durability and capacity of this kettle is great. Plus the varied auto shutoff methods prevents me from killing this kettle like my last one.

We've had this kettle about a month or more and are very, very pleased with it's performance. We are a family of tea and coffee drinkers who are saving on our energy bill by using this electric kettle verses the old stove-top model. The Delonghi is trouble free, looks great on the kitchen counter and heats enough water for our teapots or large french press. We use filtered water, so there is no issue with cleaning or maintenance. The safety features are very handy (I've melted a few old style kettles to the stovetop!?!) and it heats the water quickly. I highly recommend this particular item, and I will order DeLonghi products in the future.

I originally recieved this as a wedding present. I simply love it. I can put it on in the morning it will shut off by it's self. My stainless steel kettle dosen't whistle and I have forgotten to turn it off. That could cause a fire. So the DeLonghi kettle is a great life saver.