Customer Reviews

198
3.8 out of 5 stars
DeLorme AG-009871-201 inReach SE
Style: Base ModelProduct Packaging: Standard PackagingChange
Price:$299.95 + Free shipping with Amazon Prime
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1 of 1 people found the following review helpful
on May 21, 2015
Good for short satellite messaging and allows you to be free of dependence on the internet. It has a feature where it guesses where you're going with a word and indicating it will complete that word for you if you hit "OK," but instead it stops your message cold. The tracking feature does not leave you with a document of your course and is designed for casual monitoring by third parties if you include them with a special app. Tracking for some reason or other doesn't work like messaging. The unit keeps a charge and will get messages out, but overall I found it disappointing. The manual is minimal to the point of being useless. You must rely on having a support tech talk you through each use. I was overseas when I found the tracking system wasn't intuitive, didn't duplicate messaging, but there is no 800 when you are overseas and the cost of calling and being walked through the procedure would have exceeded the cost of the unit. The reason I'd bought the unit was for use overseas. Overall I was deeply disappointed with the item. I called DeLorme "support" and voiced my disappointment, but my feeling was the fellow at the other end of the line could have cared less. He knew the unit inside and out and couldn't grasp anyway not immediately grasping the unit's peculiar ways. It has such great potential.
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on May 21, 2015
I had no trouble setting the device up online and opening an account. The device works very well and the added feature of Bluetooth and the phone app really helps. It would be nice to have a full keyboard but it is not necessary.
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on May 19, 2015
For what I have been able to see so far it is a wonderful tool for it's intended purpose easy to set up and fairly user friendly. Quick to lock on and has decent battery life
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I just returned from a 5,000 mile transatlantic sailboat delivery from Rhode Island to France. I had used a competitor's product in the past, but wanted to be able to communicate with my family, and be able to "set it and forget it". Not only did it automatically send a real-time location ping every 10 mins (next trip I'll set it for every 30 mins), but allowed me to "text" thru the Earthmate app on my iPad, even in the middle of the Atlantic. The only other thing I will change is how many messages I can send per month...it's so easy, I quickly went over my limit!! :) I have, and will continue to, recommend the inReach highly to all of my sailing buddies.
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on May 17, 2015
Works as advertised (read description/manual, learn about available functions). Great model; tested on 4-month trip on the ship around Atlantic ocean and in 15 coastal countries in urban and distant rural areas, on plains and in the mountains. Highly recommended.
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on May 10, 2015
My son is hiking PCT this has been amazing we can watch his progress and communicate with him along the way! I sleep way better at night knowing he has this means of communication. Thank you!
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4 of 4 people found the following review helpful
on May 5, 2015
I bought this from REI on 5/4/15 and opened it as soon as I arrived home. Unboxing was quick and simple. The unit includes a small (no load bearing) carabiner & chain ring, carrying loop, belt clip, USB cord, and AC adapter. The included AC adapter (after market junk) is nothing special and actually got so hot it started to melt when I plugged it in. You may want to rethink using it. I threw it away, but no hard feeling because if you're buying this sort of gadget, you probably have a few spares laying around the house. My unit did not have the belt clip, but a call to customer service with 30 seconds on hold got me an American who apologized and had me an email confirmation for the belt clip being shipped in less than 5 minutes. That's the only customer service I've had to deal with, but it couldn't have been a better experience. Setup took 20 minutes or so, including choosing the service plan, activation, unit update, and iPhone link. The iPhone app is straight forward and does what you’d expect. The activation part took 5 minutes or so and directed me to take the unit outside for a clear view of the sky. For a second, I thought there was a problem, but it finally completed without issue. Once up and running, I tested the text feature while sitting inside my house. Within a minute, I heard a chirp notification letting me know the text was sent. In another 30 seconds, I received the text on my iPhone with my message, coordinates and a link to a map that showed my location. How cool can you get? In the 30 minutes of owning the inReach, I had already successfully used it in poor indoor conditions as far as satellite reception was concerned. I often go hiking, fishing and hunting where I'm out of cell range for days on end. I can't imagine a better way to keep my wife and family updated about my safety and any noteworthy events. I set my unit to update the MapShare map every 10 minutes, but you can choose other time intervals. My wife can also locate me on the computer at anytime with the click of a button. You can also post to Facebook and Twitter if you're in to that sort of thing. For boaters, the unit can be linked to your Tow Boat US account and you can contact them directly from the device. I chose the Delorme month to month service plan with a $25/ year charge and the ability to start 30 days of service at a time for $35 per 30 days. Optional search and rescue insurance of $17 seemed well worth the cost. I also carry an EPIRB when I go offshore and this device is not considered an alternative despite the SOS communication capabilities. Overall, I think this was great purchase and I'd recommend it to anyone. I chocked the bad reviews up to those who have bad attitudes and probably have issues with everything in life. I’ve never left a review, but had I not put so much consideration into the bad ones on here, I probably would have bought this long ago. Buy it, follow the setup directions and go have some fun!
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2 of 3 people found the following review helpful
on May 2, 2015
I bought the InReach Explorer to use on a 25 day boat trip up the Inside Passage from Washington State to Alaska. This review reflects using the Explorer several times in preparation for that trip.

InReach enables sharing your trip on social media in real time, as well as communicating with friends or rescue personnel via text from even remote locations (with a view of the sky). I set mine up, following the manual, to post texts to a Facebook page, and to send email or texts to a small group of friends. Don't forget to set up your map page at share.delorme.com; this let's your friends follow your trip on a map with location updates at regular intervals (e.g. 20 miinutes, settable). Getting all this to work took some time, although I did not have any problems. With some additional effort you can also set up DeLorme's Earthmate software on your iPhone (I did), and configure your iPhone to be the texting interface to the InReach Explorer. Do this! The texting interface via iPhone is far superior to texting on the Explorer directly, and is a big part of why this is a five-star review.

I initially used the Explorer at my house, setting it against the light-fixture on a light post at the end of the driveway. It needs a clear view of the sky for satellite communication. I tried out the various texting options, to Facebook, to email addresses, and to SMS cellphone recipients. The SMS stuff had some significant lag in my early trials, and I can't explain why. Subsequent trials generally take less than 30 minutes for a two-way (back and forth once each) text exchange. It is NOT near real-time like SMS messaging on a cell phone network, and that is as expected.

The longest trip I completed with the Explorer so far is an 85 mile over-water trip from Seattle to the San Juan Islands. I was impressed with the detailed view of the trip shown on the shared map page; you could see where we altered course to avoid large shipping traffic. Texting to the Facebook page and a couple of friends all worked flawlessly. The device spent the trip on the flying bridge, held upright in a cup holder, so it had a clear sky view for the entire 8 hour trip.

I've texted directly with the InReach Explorer, and that is passably useable, and a key feature in any such device. The ease of use improves dramatically using an iPhone running Earthmate and connected to the InReach Explorer. The app allows you to manage the Explorer, including adjusting tracking, waypoints, messages, and shows your location on a map.

For portions of the trip to Alaska the only communication available will be satellite communication. The InReach Explorer offers an affordable way to communicate by text from anywhere in the world. I opted for a mid-priced monthly plan that I plan to use for only three or four months this year, and at $36/month plus the $25 annual service fee I will spend a lot less than a satellite phone would cost. What I will get is a way to summon an emergency rescue in remote areas, a way to share a boat trip on Facebook in near real time, and the ability to text friends (two-way) during the trip. I hope to update this review after my InReach Explorer gets some true wilderness use.
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1 of 1 people found the following review helpful
on May 1, 2015
I bought this for two reasons: plot positions on a website accessible by my family; two-way text messaging when I'm in a wilderness area. I realize the mileage has varied widely for a number of owners. It came charged. Activation was simple and fast. Nothing to complain about. I'll soon know how it works for me on the trail, at which time I'll update this review.
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3 of 3 people found the following review helpful
on April 29, 2015
What a piece of crap and waste of money. Let me clarify, perhaps the unit itself has some redeeming qualities but if you can't use it what is the point? I'd also like to make note that I have sent multiple emails to DeLorme for support and they have completely ignored all of my emails. Basically MIA, I've sent personal emails to Chip Nobel, who seems to act responsive on Amazon's website but ignores emails from customers. This may work if you get in an accident and need to let someone know where you're at but that requires additional cost for search or evac plans. I bought this for multiple reasons. Mainly I'm touring throughout Mexico, Central and South America on a motorcycle. I've tried using the application for navigation and it simply is not accurate and can't even recognize your on a major road. It also shows tracks that are absurdly inaccurate. I like that fact that there is the SOS option in the event of an emergency but given it's lack of accuracy I doubt that would even work, isn't that nice when you buy something for insurance and safety you hope you will never use, and really can't test, you can't be confident that it will even work and you could be stranded in the middle of nowhere when DeLorme dispatches helicopters 500 miles away from your actual location. I tried creating maps and uploading KMZ files but that doesn't work, get "server responded with 415 code" error. Try to search on their knowledge base and it's just crap too. This is a very expensive device with a complete lack of support. DeLorme should be ashamed that they portray an image of being responsive to customers yet in reality completely ignore them when they are looking for help.
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