Listeners can learn exactly what to do with different types of problem people. Through entertaining and instructing "role-plays," listeners discover and practice specific skills and techniques they'll never forget. 2 cassettes.
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Most Helpful Customer Reviews
5 of 6 people found the following review helpful:
5.0 out of 5 stars
Outstanding Strategies,
By A Customer
This review is from: How to Deal with Difficult People (Audio Cassette)
This book tape gives the listener the skills to effectively deal with even the worst of grown up bullies! A sure winner!
2 of 2 people found the following review helpful:
5.0 out of 5 stars
very encouraging,
This review is from: How to Deal with Difficult People (Audio Cassette)
i really love this book! i stayed up till the wee hours of the night, listening to the tape, and put the principles to the test the very next day.believe me, i saw and felt the positive benefits . thanks!!!
1 of 1 people found the following review helpful:
4.0 out of 5 stars
Beautifully Concise,
This review is from: How to Deal with Difficult People (Audio Cassette)
I read this book standing up in the bookstore and finished it easily, so know it is very short and an easy read - understatements. The book is good and thought-provoking. I wanted to give it as a gift but decided it put too much focus on negativity, even though "the most" difficult person is hoping not to be negative at all! At least in my case, because I'm a good girl and very positive. The fact the book is small and short and concise and all the good things of this earth interferes with a messsage of caring in an understanding and tolerant way, that's all :-).
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