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2 of 4 people found the following review helpful:
5.0 out of 5 stars Real, practical, and well written
This book is an outstanding read for anyone needing PR advice. Whether you are only interested in the subject, a professor teaching it, or a professional employing it, this is an invaluable resource.
Full of real world examples and fascinating insight its written so that a novice and and expert can make sense of it, and yet it is never condescending.
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Published on October 24, 2001 by Daniel Knight

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0 of 1 people found the following review helpful:
3.0 out of 5 stars Required text book
I have to read this book for a class. It has interesting real life case studies. If you need mediation pointers it would be good to have the case studies to refer to.
Published 16 months ago by D. Russell


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2 of 4 people found the following review helpful:
5.0 out of 5 stars Real, practical, and well written, October 24, 2001
By 
Daniel Knight (Waterford, New York United States) - See all my reviews
This review is from: Dealing with an Angry Public: The Mutual Gains Approach To Resolving Disputes (Hardcover)
This book is an outstanding read for anyone needing PR advice. Whether you are only interested in the subject, a professor teaching it, or a professional employing it, this is an invaluable resource.
Full of real world examples and fascinating insight its written so that a novice and and expert can make sense of it, and yet it is never condescending.
More than a teaching tool, it is a set of values that every PR professional should adhere to. Teaching success and how to avoid the traps, it stays interesting and flows well all the way through.
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0 of 1 people found the following review helpful:
3.0 out of 5 stars Required text book, September 21, 2010
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This review is from: Dealing with an Angry Public: The Mutual Gains Approach To Resolving Disputes (Hardcover)
I have to read this book for a class. It has interesting real life case studies. If you need mediation pointers it would be good to have the case studies to refer to.
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Dealing with an Angry Public: The Mutual Gains Approach To Resolving Disputes
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