Customer Reviews

Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone

5 star:		(1)
4 star:		(1)
3 star:		(1)
2 star:		(0)
1 star:		(1)

 

 

I really enjoyed this book. The crux of it is that you are dealing with bad or difficult behaviour, not necessarily bad people. If you understand what drives the behaviour you can be more successful in dealing with it. It is also a good guide on what NOT to do. AND the book is not a weighty tome that drones on and on to prove a simple point ... it is nice and to the point. I was a IT consultant for 10 years working with many different global coporate companiess, and now run my own business employing 15 people. I can recognise each and every behaviour type. I have tries lots of these strategies for dealing with these behaviours (successful and unsuccessful) and a lot of this advice rings so very true.

This is like a small handbook/manual to refer to after you've read a more in depth book on the subject. I wouldn't even call it a book, it's not very long at all.
It's not a bad read but if you have never read anything about "difficult people" before you'll find a LOT lacking. I think maybe it'll be good to refer to if you need reminders of the things you've learned.

A more comprehensive book on the subject which i have read and like a lot is called Coping with difficult people by Robert M. Bramson.

This is the executive summary 64 pages. NOT the one reviewed below that is out of print. I checked it out of the library and found it very good, but wanted to finish it in detail on a long business trip. Was very disappointed when I saw a small flimsy pamphlet like book, not the good one. Amazon need to make this clearer to people. Watch the buy 3 get one free promos - there is a reason those books are sitting.

This is an easy to follow guide that really does help if you are looking to help yourself better coexist with people in the work place.