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Dealing With People Problems at Work
 
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Dealing With People Problems at Work [Paperback]

Stephen Palmer (Author), Tim Burton (Author)
4.0 out of 5 stars  See all reviews (1 customer review)


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Book Description

December 1996
A look at how to best to tackle people problems at work - appropriate for any situation where people work together. The book is aimed at anyone who routinely deals with people problems, and is flexible and honest enough to use these applications on themselves as well as colleagues. This book is about positive action, setting the scene by providing a definitive selection of problem-solving skills, such as tools for dealing with problems you might create for others, and aiming to help staff deal with their own problems. It provides clarification on what is termed as a "people problem" and what is meant by "dealing" with an issue. Divided into three parts, Part One examines basic skills and ideas for problem solving, reviews current problem strategies and discusses people's experiences and reactions to work-related situations. Part Two reflects the framework for a problem-solving interview and the range of skills required, and Part Three features wider issues that may arise in the organizational context and also refinements to problem-solving.

Product Details

  • Paperback: 204 pages
  • Publisher: Mcgraw-Hill (December 1996)
  • Language: English
  • ISBN-10: 0077091779
  • ISBN-13: 978-0077091774
  • Product Dimensions: 8.9 x 5.9 x 0.5 inches
  • Shipping Weight: 11.2 ounces
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #2,468,710 in Books (See Top 100 in Books)

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4 of 5 people found the following review helpful:
4.0 out of 5 stars a deep look into the mind of tim burton, April 23, 2000
By A Customer
This review is from: Dealing With People Problems at Work (Paperback)
after reading this, after the anticipation of burton's feelings towards the mudane working world, you will realize that what burton has done on film only shows you half of the complexity of his genius.
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