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Dear Air 2000: A Customer Relations Nightmare [Kindle Edition]

Terry Ravenscroft
3.3 out of 5 stars  See all reviews (13 customer reviews)

Kindle Price: $3.99

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Book Description

By Terry Ravenscroft, the world's most troublesome (some would say troubled!) passenger, Dear Air 2000 is a hilarious collection of correspondence to and from forty different airlines. You won't believe the fuss Korean Airways made when Mr Ravenscroft wanted his inflatable rubber woman sitting beside him on one of their flights! And the less said the better about Air India's response when he asked for details on bringing an elephant back with him following his holiday. From a former TV scriptwriter who previously tickled your ribs with sketches on The Les Dawson Show, The Two Ronnies, Not the Nine-O-Clock News, Morecambe and Wise and many more shows. After reading this book it is doubtful if you will ever risk eating an airline lasagne ever again. Maybe you will never risk travelling by air again.

This book is published in paperback under the title Air Mail.

Amazon Reader's review -
"I thoroughly enjoyed reading this book, couldn’t put it down. Mad-cap humour at its best. My only criticism is that it was too short; I got through it in a day. Going off now to see what else this guy has written that I might enjoy. Highly recommended." ketch29.

Product Details

  • File Size: 2112 KB
  • Print Length: 232 pages
  • Publisher: Razzamatazz Publications (January 2, 2014)
  • Sold by: Amazon Digital Services, Inc.
  • Language: English
  • ASIN: B0051UC98K
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Not Enabled
  • Lending: Enabled
  • Amazon Best Sellers Rank: #713,855 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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Customer Reviews

3.3 out of 5 stars
3.3 out of 5 stars
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Most Helpful Customer Reviews
1 of 1 people found the following review helpful
4.0 out of 5 stars Funny Flight of Fancy January 29, 2013
Format:Kindle Edition|Verified Purchase
If you like British-type humor, you'll love DEAR AIR 2000 by Terry Ravenscroft. If you don't like it, read it anyway: I'm sure you'll find something that will make you laugh.
The book is a record of correspondence between T. Ravenscroft to airlines world wide. I was disappointed that he didn't include El-Al, Israel's airline. There is only one US airline involved. Mr. Ravenscroft begins the exchange by asking for information about a flight he is planning (or complaining about one that he took). Topics include the food, seating, places to see, schedules, stewardess uniforms, laws in some of the countries, and the behavior of other passengers. Most are outlandish. Much of the humor comes from the responses from the airlines, as they attempt to deal with an obvious crackpot.
Ravenscroft milks the exchanges as much as he can, pointing out when they have not answered his questions. Some companies, wisely, I think, do not respond, but, surprisingly enough, most do in a very polite, professional manner.
The book is worth the couple of hours needed to read it.
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3 of 4 people found the following review helpful
5.0 out of 5 stars HILARIOUS! January 5, 2012
Format:Kindle Edition|Verified Purchase
This book was seriously laugh-out-loud funny. I have done plenty of air travel over the past several years and could relate to many of these stories. But even if you have not traveled by air often, you will still find this book simply hilarious.

It's a collection of letters written to various airlines, including praise, complaints, suggestions, and often written (in my opinion) to see see how far the author can go to elicit a response. But the great thing is it's written so well that the airline receiving the letter has no choice but to try to take it seriously. It's written so the reader is left wondering is this guy really daft or is he simply brilliant? Get this book, it's guaranteed you will laugh!
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2 of 3 people found the following review helpful
5.0 out of 5 stars Snortably Funny!! December 4, 2006
'Dear Air 2000' was recommended to me as a "must read" and it is exactly that; it's not only very humorous, it's clever. Proposals and suggestions - odd or quirky but retaining a level of plausibility - are made to airlines by the letter-writing traveller with results that are fascinating and simply laugh-out-loud funny. The letters are written in a style of a straightforward, rather naive, married man of limited travel experience who shares his views and family secrets with a series of airline PR/Marketing departments, who mainly show that it is they that are naive - or just plain dim. Like the best of humour, this book is not just snortably funny, it's very well written and is seriously enjoyable.
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4.0 out of 5 stars laugh out loud funny June 2, 2014
Format:Kindle Edition|Verified Purchase
I started reading stair lift to heaven last May, 2013 but put it down and then a year later came back to it… I thought that was a funny book and then I saw that there were more books by Mr. ravens croft so I bought them and this one was quite humorous… Some of the letters were absolutely a scream! LOL some of them kind of go on a while but it was over all an enjoyable quick read…
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3.0 out of 5 stars disappointing April 25, 2013
Format:Kindle Edition|Verified Purchase
After reading Ravenscroft's "Dear Coca-Cola" I found Dear Air 2000 a bit lacking in humor. Too much of the same thing.
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2.0 out of 5 stars Boring April 17, 2013
Format:Kindle Edition|Verified Purchase
Just not interesting enough to get my attention. There are other books that I'm sure would interest me more.\ than this one.
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3.0 out of 5 stars Not as good as Dear CocaCola April 17, 2013
By Judith
Format:Paperback|Verified Purchase
I thoroughly enjoyed the author's other book of crackpot letters to corporations and the replies he got from Customer Service. In this collection he writes letters to various international airlines. Although there were some laugh out loud moments, all in all I didn't think this book was as clever or amusing. Some of it seemed forced, and some of it went a little beyond the boundaries of good taste. I also have to say that, although I got that he was pretending to be a boorish xenophobe, I did actually think some of the letters were a little offensive. For example, he responded to a letter he received from an Asian customer rep, who obviously struggled with English, by writing his mocking reply in pigeon English. On the other hand, the book is dirt cheap, and has its moments. I've tried the Kindle samples of a couple of his other books, which I didn't think merited a purchase. For me, he runs hot and cold, and I will always try a sample before purchasing any more of his books.
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Most Recent Customer Reviews
1.0 out of 5 stars Apparently Not "My Cup Of Tea"
I'm glad I didn't have to pay for this book. I didn't find it humorous in the least. Proceed at your own risk...
Published 2 months ago by John S Roth
2.0 out of 5 stars A Copy of Don Novello's "Lazlo Letters", Which Was Much Better
"The Lazlo Letters", first published in 1977 was funnier. This is a pale imitation. Don Novello wrote as Lazlo Toth a third of a century before this collection was published. Read more
Published on January 26, 2013 by Amazon Customer
1.0 out of 5 stars Complete waste of time
If the Kindle edition had been on offer for $.99 it would still have been a monumental waste of money.
I found it was neither amusing nor humourous.
Published on June 9, 2012 by Wayne A. Allen
3.0 out of 5 stars Well written and eccentric
I enjoyed the crazy requests and infuriating ethnocentricity of the main character. Also clever were the polite responses to such craziness. Read more
Published on June 2, 2012 by Melinda
5.0 out of 5 stars The air industry from the mind of Mr. Ravenscroft
"Dear Air 2000" by Mr. Terry Ravenscroft is another hilarious 5-star book in his collection (I also read and reviewed "Dear Coca-Cola" and loved it! Read more
Published on April 28, 2012 by Amazon Customer
5.0 out of 5 stars No harm in asking!
My favorite letter is the one which asks "on behalf of a friend" what might happen to the friend's wife if her window should suddenly be struck mid-flight by, say, a masonry... Read more
Published on December 17, 2006 by David Zobel
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More About the Author

The day after Terry Ravenscroft threw in his mundane factory job to become a television comedy scriptwriter he was involved in a car accident that left him unable to turn his head. Since then he has never looked back.
Before they took him away he wrote scripts for Les Dawson, The Two Ronnies, Morecambe and Wise, Alas Smith and Jones, Not the Nine O'Clock News, Ken Dodd, Roy Hudd, and several others. He also wrote the award-winning BBC radio series Star Terk Two. He now writes humorous books, eighteen thus far with no signs of letting up. Three of them, Stairlift to Heaven, Dear Coca-Cola and Dear Air 2000 were in the top ten of the Kindle Best Sellers list at the same time.
Born in New Mills, Derbyshire, England in 1938, he still lives there with his wife Delma and his mistress Divine Bottom (in his dreams).

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