Most helpful positive review
99 of 100 people found the following review helpful
Way to go Amazon
on January 12, 2012
Like several other people I was looking for something to protect my new Kindle Fire. Having never purchased a "skin" before I guess it was my own fault because after looking closer it is what it said it was. However I thought $20 was way too much to spend for decoration. So I went through the process online to return it. Here is where Amazon amazed me. They approved my desire to return it however told me to keep it and they credited my credit card for the purchase immediately saying my business was important to them. So I kept it and put it on and for free I am pleased with it, but more importantly Amazon earned my business for life. I would have been happy with just returning it and getting my money back, but they went the extra mile. That does not happen much these days. By the way I love my kindle fire and it has energized my interest in reading again. I further decided to buy the $79 Amazon Prime and cannot recall ever being this happy with doing business with a company in the past and I am 63 years old.