For me Knack shipped today, due for Thursday delivery, however Killzone is slated for a Tuesday delivery. (Cancelled first order, but second order was when KZ listed 1-2 extra days for processing) This still has the unknown delivery date for me. Won't get my hopes up for Friday delivery.
I just talked to customer support on this. My order says estimated delivery December 30th. He told me that this isn't right and that once the game is released I should see the estimated delivery date change. He said the latest I should get it is the 20th of November, but probably earlier. Just ordered today with the buy two get one free.
I talked to an amazon rep this morning after I did the B2G1 promotion because my delivery estimate was December 30th. He said that there will be more inventory coming in and that I will definitely have the game by next week.
This comment thread has put me a little at ease. I did the B2G1 and took a risk with Need for Speed since I've never played a game in the series before. Closest I've gotten to a more recent racer was Burnout Paradise because of its ability to do lots of stuff in an open world.
I got an email recently saying the delivery date was going to be 12/30. To me that's not acceptable so I hope this is a glitch like most are suggesting and nothing more.
Apparently this issue is not unique to Amazon. I went to my local GameStop and talked to the manager, who I know pretty well, and asked if I could go ahead and pick up NFS. He said they were not going to get it until hopefully launch day, and didn't even know if they would have it for the midnight release. I already got my free game from Amazon (FIFA), which is funny considering the game that made me eligible is still able to be cancelled...
I called Amazon yesterday and they said my order is confirmed for pre order, so I will receive it as soon as they get their copies. I preordered on the 10th and they said I was still on the first shipment, so I'm guess it will be Friday or Saturday.
I contacted support this week and received the following:
I see that you've placed the pre-order on November 10 and we haven't received finalized details from our suppliers regarding inventory of Need for Speed Rivals - PlayStation 4 that were placed on November 9, 10 and 11. As soon as we receive more details from our suppliers we'll finalize your estimated delivery date for your order. As advised above Amazon will ship these items on a first-come, first-served basis.
So I guess this is at the fault of EA for not shipping the games in time.
I got this from Amazon:
"Thank you for holding, I am sorry for the wait, this item should be delivered on the release date, as of now it is showing the estimated delivery date as unknown. We will send you an email with the estimated delivery date."
Yea, I think it was an issue of supply. This game was not a launch title until 2 weeks ago. It sounds like the demand was higher than they had inventory to fill, so the disc you get may still be hot from the press.
I just got the same date. Called customer support and spent 1/2 hour and have no clue what the woman said. English was not her strong language!! Did not want to loose the free game from the buy 2 get 1 free sale, so I guess I have to stick with it! They have got to work on customer support, she had no idea what she or I was saying!
Preordered on the 10th and just received notification I would receive it by the 19th. I'm kind of peeved this was not truly a launch title because I'm really looking forward to playing this. Guess I'll just have to wait because I would rather have the Aston Martin skin than the GameStop promo.
Ordered Nov 10th, amazon sent me a code for a free game a couple of days early before the buy two get one free went live on their website since I had bought a few other games that had already shipped. My order was showing no estimated delivery date since the 10th, got the email for the 19th last night and it went to preparing soon this morning. Shipped today from PA to NY via Usps. I chose prime free 2 day. Hope this info helps.