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Q. People often feel overwhelmed by “Decisions, decisions, decisions …” What makes us so indecisive?
A. If you’re feeling indecisive, chances are you don’t have the right options yet. In the book we describe four key “villains” of decision-making—common traps and biases that psychologists have identified. One of them is called “narrow framing,” meaning that we tend to get stuck in one way of thinking about a dilemma, or we ignore alternatives that are available to us. With a little effort, we can break out of a narrow frame and widen our options. For instance, one expert we interviewed had a great quote: “Any time in life you’re tempted to think, ‘Should I do this OR that?,’ instead, ask yourself, ‘Is there a way I can do this AND that?’ It’s surprisingly frequent that it’s feasible to do both things.”
Q. You show that the same decision process can be applied to many domains—health decisions, career decisions, business decisions—but doesn’t a decision “process” take way too much time?
A. Not necessarily. In this book, we’re not interested in complex decision models or elaborate decision trees. Often the best advice is the simplest, for instance, the suggestion to “sleep on it.” That’s great advice—it helps to quiet short-term emotion that can disrupt our choices. But it still takes 8 hours, and it doesn’t always resolve our dilemmas. Many other decision aids require only a simple shift in attention. Doctors leaning toward a diagnosis are taught to check themselves by asking, “What else could this be?” And colleagues making a difficult group decision can ask, “What would convince us, six months down the road, to change our minds about this?”
Q. Why did you call the book Decisive?
A. Being decisive isn’t about making the perfect decision every time. That isn’t possible. Rather, it’s about being confident that we’ve considered the right things, that we’ve used a smart process. The two of us have met a lot of people who tell us they agonize endlessly about their decisions. They get stuck in a cycle where they just keep spinning their wheels. To escape that cycle, we often need a shift in perspective. We describe a simple technique used by former Intel chief Andy Grove to resolve one of the toughest business decisions he ever faced, one that he and his colleagues had debated for over a year. And what was this profound technique? Nothing fancier than a single, provocative question! In the book we also highlight a second question, inspired by Grove’s technique, that can often resolve personal decisions quickly and easily.
Q. So how do I help my teenage son not to make a bad choice?
A. Unfortunately, no one has solved that problem. But we offer some simple tools that help people give better decision advice. (Often it’s easier to spot the flaws in other people’s thinking than in our own.) As an example, the phrase “whether or not” is often a warning flag that someone is trapped in a narrow frame. So if your son is debating “whether or not to go to the party tonight,” that’s your cue to widen the options he’s considering. (Horror movie? School basketball game? A head-start on trigonometry coursework?) For important decisions, even a little improvement can pay big dividends.
By putting these choices to work, you and I can develop a process for making better decisions.
This book is fun to read, very well written, and provides a practical and easy to follow decision framework.
It is really hard for authors to turn out one good book, much less one that also reads well & sells well.
I've read all from the Heath bros, and this may be the best. Great insight and advice on the decision making process. Read morePublished 10 days ago by Steve
Provides lots information useful to a good decision making process. Wish I know this years ago!Published 14 days ago by Andy
I think we're in a revolution now in terms of understanding the way people think and make decisions, and how we can use that information to make better decisions and choices. Read morePublished 14 days ago by Plant boy
Love the way the system was outlined, very simple with lots of examples. Also appreciate the explanations as to why we make decisions certain ways in certain situations.Published 20 days ago by Tim Schmitz
Totally fascinating read! The book gives a lot of great stories that allow you to figure out how to apply the principles to your own life. Read morePublished 23 days ago by TKSJUS
The basic premise of the book is a good one and I think that the authors did a good job of framing it up. Read morePublished 28 days ago by Lee Knight
Decisive exposes the flaws in the way most of us make the most important decisions. Whether it be business decisions at work or personal decisions about our life and family this... Read morePublished 28 days ago by Ronald W. White
A lot of material in this book. I can't believe where he finds all these examples, but his theory is solid and even if you don't agree with everything, there are nice things in the... Read morePublished 29 days ago by Jan Brouckaert