Customer Reviews

Defender PHOENIX1EX Wireless Video Security System with Portable LCD Monitor and 2 Indoor/Outdoor Night Vision Surveillance Camera with Clear Signal Technology

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(2)
1 star:		(4)

 

 

I've been using this for 2 months and it works as described. Set up is extremely easy. I didn't encounter any interference from my other wireless devices which are numerous. I have a camera mounted by each entrance door. One is outside and has been exposed to heavy rains and continues to work fine. The night vision isn't great, but I didn't expect it to be. Batteries don't last for more than 3-4 hours so it's not a good solution if you don't have a nearby power outlet, but it's probably perfect for a portable baby monitor. The only complaint I have is that they don't make extensions for the AC power adaptors. The 6.5 ft cord wasn't long enough for either of my installations. It would have been much easier with a longer adaptor cord.

Update 1/21/2010 Both units have continued to work well when temps fell into the single digits. I had to make an enclosure for the outdoor camera. Snow kept getting on the lens cover and then refreezing. The enclosure is a cheap plastic cup. I just cut a hole in the end, slid it on the front, and used my friend Mr Duct Tape to make sure it doesn't blow off. I suggest making an enclosure for any outdoor installation to keep the lens cover dry. If it gets wet the video will be blurry until it dries.

Update 8/26/10 The cameras continue to work great. I found the easiest way to weatherproof is to slip on a piece of foam pipe insulation. The foam tubes with a 1 1/4" inside diameter fit perfectly. Those are the ones sold for insulating 1" pipe. You can find pipe insulation at any hardware store for $1-2 per 6 foot length. Snip off a 4" piece, slide it over the entire camera and adjust so it doesn't obstruct the field of view. Leave as much extending past the lens as possible.

buying this product was my first attempt of adding security cameras to my exterior of my house.
I tested out them inside the house first, with the reciever very close, however when I took the camera's outside.
the signal quality going to the reciever was non existant, I tried over the next few days, never was able to get a clear and acceptable picture. I like the features of the product, but I was never able to get a reliable signal.
I ended up a few months later, finding the logitech wilife system, sold on amazon, and even though it cost alot more. it actually is a better system then PhoenixEX.

If you plan on using this in anything but sunlight don't buy it. The night viewing is limited to 4 feet in front of you and a circle about a foot in diameter. With indoor lighting the picture is dim and the colors are off. I should have paid attention to the other reviews.

Camera's are to be indoor/outdoor. I tried to use them outdoors but during rain the camera gets wet and stops working. The camera's are also wireless which works ok up to about 25 feet past that very poor reception. I would not buy this item for the price.

Range was stated to be 75 feet, but it is barely 50 feet. Also, I was trying to use the cameras indoors facing out windows; the IR LEDs (they automatically turn on at night) are so bright they reflect off the inside of the window panes, making the cameras unusable at night.

They're going back to Amazon.

We bought this item to use in 2 different bedrooms. We are upstairs with our 15 month old and my 3.5 year old is downstairs. If you are on the same floor, the camera works great, with little to no interference. But if you are trying to monitor between 2 floors there is a lot of static. The picture remains, but the sound is quite annoying. Especially to be awoken by it in the middle of the night. We have a small cape cod style home, so I didn't think we would have a problem with the range. The picture and sound quality are very good, so if you are using without volume, it's perfect. We are returning this item and going to try one of the baby monitors on the market.

If I could give this product zero stars, I would. The product functioned poorly no matter what we did. Defender's Customer Service rep said that nothing could be done and most likely the product is defective.

Well packed and shipped.Arrived before expected date. works very well,I have recommended it's value to many of my friends.