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Technical Details
- 24/7 Lifetime live customer support is available through phone, email, and live web chat
- H.264 video compression lets you record over a month of footage
- Access live video footage directly from your iPhone or BlackBerry Smart Phone
- Let the coaching iMenu teach you about the DVR’s settings and features
Product Details
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Product Description
From the Manufacturer
SN502-4CH-002 Overview
The Defender SN502-4CH is a complete DVR security system that has all the latest features yet is very easy to use. It has been specifically designed for do-it-yourself applications. This kit includes a four channel DVR with built-in hard drive, four indoor/outdoor night vision cameras, and all accessories needed to start monitoring your property immediately. Setup is fast and hassle-free because everything you need is included and an interactive coaching menu helps you along the way. Industry-leading features like smart phone access and H.264 compression help you maximize the system and achieve a high level of protection. Top 5 Reasons to BuySmartphone CompatibleAccess live video footage directly from your iPhone or BlackBerry Smartphone. Record Over a Month of FootageThe 500GB hard drive is optimized for 24/7 surveillance and uses cutting edge H.264 compression to record over a month of video. Set to record in real time, your footage will stream flawlessly during playback. Coaching iMenuHelpful information bubbles will pop up to assist you as you scroll through different settings. Learn what each setting means so that you can configure the system to suit your needs. Connect to a TV or Monitor EasilyVGA output and "spot" monitoring allow you to connect to up to two televisions and a computer monitor for viewing purposes. This gives you more options when viewing the activity captured by your cameras. We'll Get You Online with Our 24/7 Lifetime Live Customer SupportAssistance is available whenever you need it. Our customer support team can be reached by phone 24/7, email or live web chat services so that you will always have access to an expert. (iPhone is a registered trademark of Apple Inc., BlackBerry is a registered trademark of Research in Motion Limited, Internet Explorer is a registered trademark of Microsoft Corporation) More FeaturesView Video Online with No Service FeesView your DVR’s live or recorded video footage on any internet accessible computer with Internet Explorer. Know what is happening at your home or business wherever and whenever you want. Customize Your Camera DisplayPicture-in-picture allows you to view one camera in full screen and two other cameras of your choice in smaller windows simultaneously. You can also watch all four cameras at once in quad screen mode or cycle through each camera in sequence mode. 4 Professional Grade Weather Resistant CamerasFour high resolution color cameras, made with Sharp CCD image sensors, provide you with a clear, consistent picture at 420 TV lines of resolution. Each camera is built with professional grade aluminum housing and a sunshade to help prevent glare, deterioration and rusting. See in the Dark with Automatic Night VisionEach camera comes equipped with night vision, allowing you to see any monitored area (up to 15ft away!) in total darkness. The 12 infrared LEDs activate automatically when it becomes dark and deactivate during the day to save energy. What's in the Box
|  Click here to view our product tour |
 This system is incredibly easy to set up and use with no need to hire a professional installer. Click here to view larger image | |
 Access live video footage directly from your iPhone or BlackBerry | |
 Helpful information bubbles will pop up to assist you as you scroll through different settings | |
 Connect to a TV or monitor easily. Click here to view larger image | |
 All necessary power supplies and mounting hardware included |
Product Description
The Defender SN502-4CH-002 is a complete DVR security system that has all the latest features yet is very easy to use. It has been specifically designed for do-it-yourself applications. This kit includes a four channel DVR with built-in hard drive, four indoor/outdoor night vision cameras, and all accessories needed to start monitoring your property immediately. Setup is fast and hassle-free because everything you need is included and an interactive coaching menu helps you along the way. Industry-leading features like smart phone access and H.264 compression help you maximize the system and achieve a high level of protection.
Customer Reviews
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Most Helpful Customer Reviews
161 of 168 people found the following review helpful:
5.0 out of 5 stars
first DVR system and for what it has should be my last,
By
Amazon Verified Purchase(What's this?)
This review is from: Defender SN502-4CH-002 Feature-Rich 4-Channel H.264 DVR Security System with Smartphone Access and 4 Indoor/Outdoor Hi-Res CCD Night Vision Cameras (Camera)
The Defender SN502-4Ch-002 is my first DVR system and for what it has should be my last. It stores a months worth of video and the video is surprisingly good. On a 55" tv the quality isn't much worse than what regular cable, using only the coax cable, would be. The color quality is great. As far as the night vision I'm very surprise on how well the night vision video. Sometimes I just like to turn to the dvr's channel to see if the pesky neighborhood cats are around. I've see a few good cat fights with it, oh and you have instant replay!!! I hope this video helps. Make sure you get to the end to see video samples.
62 of 62 people found the following review helpful:
4.0 out of 5 stars
Great Video Security System,
By
This review is from: Defender SN502-4CH-002 Feature-Rich 4-Channel H.264 DVR Security System with Smartphone Access and 4 Indoor/Outdoor Hi-Res CCD Night Vision Cameras (Camera)
I have had this unit installed now since its release. The set-up was a breeze. I should mention however that I have allot of experience with computers and networking, but even with that said I still think the set-up was very basic and easy to understand. I set up the system to check to make sure the cameras were all working, which they all worked fine, in about 15 minutes. This test did not include any of the networking, but it showed how easy it would be if I did not need the network functions. After installing the DVR, cameras, and running the included wires for the cameras, I had it set up and recording using the motion detection on all the cameras in about 15 minutes again. The networking did not require any degree to figure out, and the tech support is excellent if there are any problems. I did purchase an extra squid adapter and power supply for the cameras because I installed two of the cameras inside my house and two outside and I wanted the ability to turn off the inside cameras when I was home for a little added security in case I had any online security breaches. This is really not necessary, but I like to be able to tell my guests who are staring at a camera that the inside cameras are off for now. Setting up this system for mobile view using my BB Storm was no problem at all with the provided step-by-step document.
Since I installed my system I have had two of my business friends over and they were amazed with the quality of this system for the price I paid for it. They also told me about the horror stories, things I was able to avoid, they had while installing and setting up there professional systems. Both friends told me, if they had it to do again they would go with this system, but the model with 8 cameras, for there business. The reason I gave this unit 4 out of 5 stars actually has nothing to do with the unit. -The video quality is worth every penny I paid for. -The set-up was a very easy process. -The customer support is great. -Worked on my BB Storm with OS .607 and below. Will not work with OS .713 as of right now! I only have two problems with this unit. Neither kept me from purchasing the unit obviously: -The firmware, that came on my unit, does not support the e-mail notifications currently. I have been assured the problem is being addressed and should be fixed soon. This is the reason for the 4 out of 5 stars. I will update this when the problem is fixed. -The DVR accepts the standard security cable type, but the cameras are not the standard type. This means that if you were to run all the wires for these cameras and decided later that you wanted to install better cameras, you would have to run new wires because Defender does not sell a converter for the cameras end of the wire. I should also add to this post, in case anyone was wanting to be able to use the remote viewing or mobile viewing for this unit, that Defender recommends [...] for users with dynamic IP from there ISP. This is also what I used, and I would definitely recommended it. DYNDNS makes it very easy to set up an account and also provides information on how to set up your router to auto-sync with your account. You can set up the DVR to auto-sync as well, but do not set up both the router and the DVR. Just set up one or the other and let it do it's thing. Defender provides all the information needed to set up the DVR with your DYNDNS account. I would definitely recommend this unit to anyone looking for a great video surveillance system [...]. On a side note... I contacted the Defender tech support about this unit and its functions, before I bought it, and they sent me a coupon for a discount if I purchased it from there website. [...]
42 of 43 people found the following review helpful:
3.0 out of 5 stars
Not a bad system,
Amazon Verified Purchase(What's this?)
This review is from: Defender SN502-4CH-002 Feature-Rich 4-Channel H.264 DVR Security System with Smartphone Access and 4 Indoor/Outdoor Hi-Res CCD Night Vision Cameras (Camera)
Let me just say that I put these systems in a lot for people and its not a bad little home system. I like the features that the DVR offers and it comes with everything you will need in a complete package. The cameras on the other hand were not a very good quality. During sunny days the cameras get washed out with to much light so its hard to see anything from them. The IR use for the night time is better but still far from high quality. Overall this is still a good system and worth the price but because of the cameras only 3 stars from me.
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Important Information
Legal Disclaimer
iPhone is a registered trademark of Apple Inc. BlackBerry is a registered trademark of Research in Motion Limited, Internet Explorer is a registered trademark of Microsoft Corporation and Sharp is a registered trademark of Sharp Corporation. See manufactures website for further product details.
iPhone is a registered trademark of Apple Inc. BlackBerry is a registered trademark of Research in Motion Limited, Internet Explorer is a registered trademark of Microsoft Corporation and Sharp is a registered trademark of Sharp Corporation. See manufactures website for further product details.
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