- Paperback: 352 pages
- Publisher: SitePoint; 1 edition (July 20, 2006)
- Language: English
- ISBN-10: 0975841904
- ISBN-13: 978-0975841907
- Product Dimensions: 7 x 0.8 x 9 inches
- Shipping Weight: 1.3 pounds
- Average Customer Review: 4.2 out of 5 stars See all reviews (11 customer reviews)
- Amazon Best Sellers Rank: #2,057,349 in Books (See Top 100 in Books)
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Deliver First Class Web Sites: 101 Essential Checklists Paperback – July 20, 2006
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Contents: Let's Get Started - but How?; What to Find Out - Initial Questions to Answer; Preparing Web Site Content; Managing all the Content; Web Site Usability - Focusing on the User; Color; Information Architecture; Navigation; Best Coding Practice - W3C Standards and Recommendations; Creating Accessible Web Sites; Web Site Optimization; Search Engine Optimization; Design; Testing; Preparing for Launch; Post-launch Follow-up; Ecommerce Checklists; Index
The main thing to remember here is that this *isn't* an exhaustive reference manual on the items listed above. There have been many separate books written about any one of the items. But Kaiser does a nice job in distilling the best and common practices into a short format that can help you remember the things that you often forget. For instance, in Best Coding Practices, she reminds the reader to use proper heading elements, to use ul, ol, and li elements for lists, use for line breaks, not paragraph breaks, and so on. Rather than just say "because I said so", these recommendations are based on solid advice from standards groups and alternative forms of web readers (like page readers for sight-impaired people). You may think that it's no big deal, but the assistive technology works far better when you remember small things like this.
You'll likely find that some chapters are more appealing to you than others. She covers the entire range of development, from design through post-implementation review.Read more ›
I'll be frank, there are like 900 (or perhaps 9000?) checkboxes of "things to do" included in this book. Some are clearly "common sense," like:
"Provide obvious, clear error messages that explain how the user can resolve the error."
...but in practice are so rarely implemented! A couple of weeks ago, I was on the web site of one of the banks that I use. When I tried to access one of my accounts, it presented an error message telling me that I had to log back in due to inactivity. Of course, I had simply clicked on the account and there was no inactivity, but the site had some kind of a problem. The error message was totally irrelevant AND it suggested that the problem was MY fault because I was "inactive."
These kinds of things make a "web experience" either pleasant or terribly annoying. There is nothing worse than a web site that tells you that you're doing something wrong and doesn't explain how or even if there is a way to correct it. Shirley's book should DEFINITELY be read by those in the banking industry! ...and probably anyone else who wants their web site(s) to be encountered without the pain and frustration that comes from poorly considered content.
Shirley provides numerous examples of how to better "align" your site with the needs of users. And, that's what it is really about, isn't it? We don't make web sites for ourselves, we make them for those who visit them. If you're expecting people to visit your web site, you need to read this book. More importantly, you NEED to do what this book recommends.Read more ›
CMS discussions, navigation architecture, color management, W3C standards, SEO, Ecommerce checklists are just a few sections to be found. ... Highly recommended! *****
Most Recent Customer Reviews
I bought this book because it was part of the required materials for a web design class that I took. Read morePublished on April 16, 2012 by Joeb
This book is an easy read that covers many topics that many other web design books fail to mention or emphasize. Read morePublished on March 28, 2008 by Paul Gutierrez
Really-if you know nothing about web design, then maybe this is an okay book to get, but for the rest of us it is a waste of money. Read morePublished on January 30, 2007 by Veronica James
Learn how to tailor high-quality web sites through others' experiences with Deliver First Class Web Sites, a collection of 'best practice' insights from not just the author's own... Read morePublished on November 6, 2006 by Midwest Book Review