Customer Reviews

71
3.9 out of 5 stars
Your rating(Clear)Rate this item


There was a problem filtering reviews right now. Please try again later.

3 of 3 people found the following review helpful
Format: Kindle EditionVerified Purchase
This is an entertaining "fly on the wall" account of the authors journey from his first failed and successful businesses up to the sale of Zappos to Amazon.com for ~us$1bn. As an entreprenuer I had previously been inspired by many aspects of Zappos' culture and this book gives more of the background to that. I think the biggest takeaway is to learn just how close (and how often) Zappos' was to failure as it grew to finally turn a profit, around five years after it was started.

Based on the headlines, it had seemed to me that the author had led a charmed life, turning his midas touch from one business to another. Turns out the truth is very different and author is just as human as the rest of us with the main difference that he has made some very big bets in his life, bets which very nearly went bad. Personally I found this very inspiring.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
2 of 2 people found the following review helpful
on April 18, 2012
Format: PaperbackVerified Purchase
Ok, so I guess I should have read the description in a bit more detail. I meant to buy the non-comic book version of this but i didn't see it on Amazon so I figured this had to be the version that was recommended to me by a few friends. The presentation of this book couldn't be more annoying. I couldn't read it. I have since ordered the regular version of the book. I guess if you were trying to teach your kids about customer service this would be a good book to give them?
22 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
2 of 2 people found the following review helpful
on March 26, 2013
Format: Kindle EditionVerified Purchase
I was surprised to find out it was a comic book format. I tried to get it to work on my kindle touch but it wouldn't work. So I updated and restarted it, and it still didn't work. Until I just decided to read it on mi iPad.. But it was a good read, definitely worth the short time spent
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
3 of 4 people found the following review helpful
on September 4, 2012
Format: PaperbackVerified Purchase
I missed the mark on this one and was unimpressed with the entire "comic" book idea. Amazon's service was great as always and I can't complain at all about Amazon - strictly a product review. I wouldn't recommend the book to anyone. It's my own fault really for purchasing because the truth is, I didn't like the whole comic book layout/story. If that's what you like - you may enjoy it.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on June 30, 2013
Format: Kindle EditionVerified Purchase
I wish all books were in this format! Great read and easy to follow. Had read the paperback first though
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on May 17, 2013
Format: Kindle EditionVerified Purchase
you will find what makes you happy in your life and workplace. I tried reading the original, I could not finish reading. I found this comic book adaptation was much easier to read page by page.

I am happy!
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on May 6, 2013
Format: Kindle EditionVerified Purchase
Although the cartoon format is intended to make the book easy to read I found this the opposite. It also did not zoom easily
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on April 12, 2013
Format: Kindle Edition
A completely MUST read for any Leader of any organization, It's amazingly easy to read and to follow and the amount of "AHA" moments are huge. I already read it twice!
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on February 14, 2013
Format: Kindle EditionVerified Purchase
My company really raved about this book and asked my department to take a look at it. Having done this with many companies before I was expecting something more corporate, but this book is a very fun and easy read!!

Very inspiring and touches on some of the things I myself have been trying to accomplish at work! Can't wait to implement this at my next meeting!!
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on January 6, 2013
Format: Kindle EditionVerified Purchase
First book, that I red on my kindle. Altho I had to zoom in on every page, because of 6' screen, I didn't consider that as a problem.

Story was great and inspired by author, bought my next book Word of Mouth Marketing.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
     
 
Customers who viewed this also viewed

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW by Joseph A. Michelli (Hardcover - September 29, 2011)
$17.30

 
     

Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.

Your Recently Viewed Items and Featured Recommendations 
 

After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in.