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4 Reviews
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Average Customer Review
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1 of 1 people found the following review helpful:
5.0 out of 5 stars
Great Tips!
I was in Property Management for 10 years and my biggest challenge was dealing with unreasonable people. This book taught me a lot and was an easy read. Every boss should have their employees read this if they are in the customer service industry.
Published 14 months ago by E. DeJesus
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0 of 4 people found the following review helpful:
3.0 out of 5 stars
I gave the book away
This book was a gift/educational tool for employees at my work. I did not read the book so I am giving it an average rating.
Published 11 months ago by SunnyLove81
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Most Helpful First | Newest First
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1 of 1 people found the following review helpful:
5.0 out of 5 stars
Great Tips!,
By
This review is from: Delivering Knock Your Socks Off Service (Paperback)
I was in Property Management for 10 years and my biggest challenge was dealing with unreasonable people. This book taught me a lot and was an easy read. Every boss should have their employees read this if they are in the customer service industry.
4.0 out of 5 stars
Delivering Knock Your Socks Off Service,
By Sheri Goodlet (BARTOW, FL, US) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Delivering Knock Your Socks Off Service (Paperback)
Great book for anyone who wants to put a little something extra in their business. I can't wait to share this book with my teammates so we can make our customer service even better!
2 of 4 people found the following review helpful:
5.0 out of 5 stars
Excellent training tool,
By
Amazon Verified Purchase(What's this?)
This review is from: Delivering Knock Your Socks Off Service (Paperback)
This book is great for initial training in customer service. While easy to read and understand, it provides a foundation for continued training in the basics of excellent customer service.
0 of 4 people found the following review helpful:
3.0 out of 5 stars
I gave the book away,
Amazon Verified Purchase(What's this?)
This review is from: Delivering Knock Your Socks Off Service (Paperback)
This book was a gift/educational tool for employees at my work. I did not read the book so I am giving it an average rating.
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Most Helpful First | Newest First
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Delivering Knock Your Socks Off Service by Performance Research Associates (Paperback - October 20, 2006)
Used & New from: $0.89
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