Delivering on Your E-Promise: Managing E-Business Projects [Paperback]

Yen Yee Chong (Author), Richard Stagg (Editor)

Book Description

Publication Date: May 1, 2001

BOO DOT COM. Three words that bring e-project managers out in a cold sweat. Getting things wrong in this business is embarrassing and expensive at best - fatal at worst.Any e-business project is about two things: business and how to handle IT resources. Most people working in the area have a background in only one of those areas. This will be a book that bridges the divide. It's not about technology and toys, its about getting you project delivered on time and on budget. Business people need to be aware of the issues involved in running a project that is IT based. IT people need to be aware of the business issues that are driving a project. Many "e" books concentrate on the glamorous dotcom start ups running e-commerce, business-to-consumer, retailing at a loss. This book will also spend a lot of time looking at the less sexy but infinitely more profitable e-business of the business-to-business (B2B) sector that currently constitutes 80% by value of all electronic transactions. This is a book for realists. Yes, you could be the next Jeff Bezzos, but you probably won't be. What you can be, if you read this book, is the person who delivered a realistic and profitable e-business project on time and on budget.

Editorial Reviews

From the Back Cover

e-business is a project. Manage it. Making e-business promises is easy, delivering it is hard. Anyone can tell you what promises to make. This book will show you how to deliver on time, on budget, and with no mistake. This is a road map for e-doers not a vision statement for e-talkers.

Successful e-business must combine IT expertise with sound business knowledge. Combining the two is the key to making your project profitable and getting it delivered on time. This book will bridge that divide. It will help business people understand the IT issues involved and vice versa.

This is a book for realists. Yes, you could be the next internet millionaire, but you probably won't be. What you can be, if you read this book, is the person who delivers a realistic and profitable e-business project on time and on budget.

"If you are contemplating introducing or modifying your company's information technology, Delivering on Your e-Promise will likely save you money and increase your probability of success."—Charles E. Scott, Professor of Economics, Loyola College in Maryland

About the Author

Yen Yee Chong is currently working as a senior consultant for DSL Consultants Ltd, London. He has worked in financial systems design and implementation within UK, western and eastern Europe. He has also assessed candidates for hardware and software systems National Vocational Qualifications (NVQ) from the UK e-Business National Training Organization (NTO). He is als the author of Managing Project Risk (1999).

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Product Details

• Paperback: 256 pages
• Publisher: Financial Times/Prentice Hall; 1st edition (May 1, 2001)
• Language: English
• ISBN-10: 0273652966
• ISBN-13: 978-0273652960
• Product Dimensions: 9.1 x 5.9 x 0.8 inches
• Shipping Weight: 1 pounds (View shipping rates and policies)
• Average Customer Review: 4.0 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #6,928,649 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

4 of 5 people found the following review helpful:

5.0 out of 5 stars On spot advice from experts, October 27, 2002

By 

Rachel Tozier (Brea, CA USA) - See all my reviews
(REAL NAME)   

This review is from: Delivering on Your E-Promise: Managing E-Business Projects (Paperback)

My advice is to read this book cover to cover before starting your next e-business project because you'll learn about the many ways for that project to fail if you don't take the risks and pitfalls into account.

In spite of the title the book is all about project risk management, and it delivers a wealth of information in a highly readable fashion. Every project manager will benefit from the advice in this book, as will business users and technical team members. It's also easy to read and is beautifully illustrated with graphs and charts that give meaning to points that they author makes.

While some may criticize this book using unsupported opinion remember that those who can do and those who can't teach. Buy this book and learn from it.

6 of 9 people found the following review helpful:

5.0 out of 5 stars Recipe for Success, October 27, 2002

By 

Linda Zarate "IT Ops Consultant" (Azusa, CA United States) - See all my reviews

This review is from: Delivering on Your E-Promise: Managing E-Business Projects (Paperback)

This is one of the most impressive, information filled books I've ever read. It manages to distill all of the important issues and factors for e-business project success into less than 250 pages.

While it looks like common sense advice, everything in this book is anything but common sense because I recognized one pitfall after another as the author described them, and know from experience that most are underestimated during project planning, but inevitably come back to haunt you later in the project. If you pay close attention to Chapters 4 (Main causes of e-project failure), 6 (Integration issues) and 10 (Avoid pitfalls in your e-business) in particular you'll save yourself a lot of grief.

Managing e-business projects cannot be done from an ivory tower. Get this book and benefit from the author's obvious experience. A perfect companion to this book is Managing E-Business Projects by Wes Balakian, Keith Young and Rajesh Veerapaneni because it goes into the nuts and bolts of project management using PMI's PMBOK as a framework.

2 of 3 people found the following review helpful:

5.0 out of 5 stars On the contrary ..., October 6, 2002

By 

Mike Tarrani "www.tarrani.com" (Deltona, FL USA) - See all my reviews
(COMMUNITY FORUM 04)    (REAL NAME)   

Amazon Verified Purchase

This review is from: Delivering on Your E-Promise: Managing E-Business Projects (Paperback)

Designed as a textbook for college-level courses, this book exposes students (and working practitioners) to what it realistically takes to manage an e-business project. Given the deplorable failure rate of such projects (and IT projects in general) the information and approach provided in this book, if followed, will go a long way towards reversing that trend.

What I especially like is the seamless blend of business and technical issues, and the way the author presents the realities of managing e-business projects. In particular, the first five chapters (nearly half of the book) cover the pitfalls to avoid, gives insights into critical success factors, and uncovers the technical and business aspects of e-business project management. The final six chapters tie together this material with case studies and other material that reinforce the first half.

Specific project management techniques are not covered in detail - if that is the type of book you're seeking I recommend "Managing e-business Projects: 99 Key Success Factors" by Stoehr (ISBN 3540421653). That book goes into project planning, estimating and control techniques as they specifically relate to e-business projects and complements this book nicely.

If you are a working professional and want insights into the pitfalls of e-business projects this book is an excellent resource. If you are teaching a course you'll prepare your students for the realities of e-business projects and make them more valuable to the workforce they will be joining if you include this book as a text. Either way it is, in my opinion, a book that delivers valuable knowledge and insights.