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Deliverology 101: A Field Guide For Educational Leaders Paperback – November 23, 2010

ISBN-13: 978-1412989503 ISBN-10: 1412989507 Edition: 1st

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Editorial Reviews

Review

"Michael Barber has made a unique contribution to education reform by focusing firmly on how to get it done—delivery—as well as what to do. This book outlines steps that will enable courageous education leaders around the country to execute their plans and bridge the gap between hope and reality."
(Joel Klein, Former Chancellor 2010-05-28)

"No one knows system reform better than Sir Michael Barber. No one delivers it better—up close and practical. His delivery contains bold, inspiring, crystal clear ideas, never more timely than today. A must read for reformers at all levels of the system."
(Michael Fullan, Professor Emeritus 2010-05-28)

"Michael Barber's pioneering work as head of my Delivery Unit helped ensure real progress, not just with our education reforms, but with healthcare and policing too. It attracted worldwide attention. This guide distills the wisdom he gained at that time and has refined since. I strongly recommend it." (Tony Blair, Former UK Prime Minister 1997-2007 2010-05-28)

About the Author

Sir Michael Barber is the Founding Director of the US Education Delivery Institute, which is designed explicitly to
help U.S. state education systems strengthen their capacity to deliver results. The US Education Delivery Institute is unique among U.S. nonprofits in that it focuses on exclusively on how to get things done, rather than what to do. Barber is an Expert Partner in McKinsey and Company’s Global Public Sector Practice and head of its Global Education Practice. He works on major challenges of performance, organization, and reform in government and the public services, especially education, around the world. He is coauthor of the widely read international benchmarking study How the World’s Best Performing School Systems Come Out on Top (Barber & Mourshed, 2007).

Prior to joining McKinsey, Barber was (from 2001) Chief Adviser on Delivery to the British prime minister, Tony Blair. As head of the Prime Minister’s Delivery Unit, he was responsible for the oversight of implementation of the prime minister’s priority programs in health, education, transport, policing, the criminal justice system, and asylum/immigration. The approach to delivery he developed is widely seen as constructive and innovative and has been described by the International Monetary Fund (IMF) as “the frontier” of performance management in government. His (2008) book about this experience—Instruction to Deliver: Fighting to Reform Britain’s Public Services—was described by the Financial Times as “one of the best books written on British government for many years” (Bogdanor, 2007, para. 12) and has been read by political leaders on five continents.

Between 1997 and 2001, Barber was Chief Adviser to the Secretary of State for Education on School Standards. Prior to joining government, he was a professor at the Institute of Education, University of London. His other major publications include The Learning Game: Arguments for an Education Revolution (1997), How to Do the Impossible: A Guide for Politicians With a Passion for Education (1997), and The Virtue of Accountability (Boston University 2005). His advice on public policy, especially education, has been sought by governments in over 20 countries, including Australia, the USA, Russia, Estonia, Chile, and Hong Kong, and by major international organizations, including the Organization of Economic Co-Operation and Development, The World Bank, and the IMF. He is an Honorary Doctor at the Universities of Exeter, Nottingham, Trent, and Wolverhampton and a Visiting Professor at the Higher School of Economics in Moscow, and the Institute of Education, University of London.

Andy Moffit is a Senior Practice Expert and a co-founder of McKinsey & Company’s Global Education Practice. Moffit joined the firm in 2000 and has served clients in the financial services, non-profit and public sectors on a wide range of strategic and organizational issues. Since 2005, he has worked exclusively with education clients—large urban districts, state education departments, national foundations and nonprofits, and private companies—on large-scale reform and key strategic efforts. He is a frequent commentator at education sector conferences and publications. Moffit was an elementary school teacher in Houston, Texas from 1991-93 as a corps member of Teach For America. He is a graduate of the University of Michigan, Oxford University and Yale Law School, at which he studied education law and policy. He is based in McKinsey’s Boston office.

Paul Kihn is an Associate Principal in McKinsey and Company's Education Practice, where he specializes in human capital strategy, system transformation, and the delivery of large-scale reform. During his six years at McKinsey, Paul has worked with large urban school districts, local and national non-profits, and state and federal public sector agencies in K-12 and higher education. Prior to joining McKinsey, Paul worked as a public middle school teacher and administrator and community youth worker in South Africa, Ireland and New York City. He is a graduate of Yale College and Columbia University's Teachers College and Graduate School of Business. He lives in Washington, DC.
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Product Details

  • Age Range: 8 and up
  • Paperback: 304 pages
  • Publisher: Corwin; 1 edition (November 23, 2010)
  • Language: English
  • ISBN-10: 1412989507
  • ISBN-13: 978-1412989503
  • Product Dimensions: 1 x 8.5 x 11.2 inches
  • Shipping Weight: 1.6 pounds (View shipping rates and policies)
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #217,844 in Books (See Top 100 in Books)

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Most Helpful Customer Reviews

17 of 21 people found the following review helpful By Dun on January 5, 2012
Format: Paperback
A sad testament to 'delusionology'. Barber destroyed the notion of "Public Service" with his crackpot "theories". His blinkered advocacy of a system of managing public services through the heavily rationalist and reductionist approach of imposing allegedly objective performance targets on service delivery continues in this sad tome. Compliance with targeted outcomes is assumed to evidence success and the easy measurement of performance against targets allows effective management and monitoring of that performance. Devilology deserves to be condemned for its actual effects: constraining innovation, creating an obsessive concern with a contrived and ill-conceived series of numbers and measures (to the detriment of actual performance), detracting from good quality service, and even encouraging cheating to meet mandated targets.
Please read "Systems Thinking in the Public Sector" by John Seddon published by Triarchy Press in 2008. Seddon presents a rigorous and belligerent critique of the Barberous ideology which was part of the failed and misguided reform regime of the Blair years which rather than reform public services in fact led to the dismantling and demoralization of Health, Education and Policing in the UK.
Barber's book is a dreadful effort based on self-aggrandization and a desire to carry on pedalling his tawdry wares.
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1 of 1 people found the following review helpful By Juan Valdez on December 24, 2014
Format: Paperback Verified Purchase
Rarely has a more simplistic book been written about such an important topic. Barber is convinced that he has the answer to all that ails government--just create a delivery unit and give it marching orders. This little books stands in sharp contrast with Sir Michael's mind-numbing autobiography--rarely has an autobiography of a short stint in government earned so many pages. It's all a joke for sure--simpler policy and more decentralization appears to be the key. Lord knows that governments have tried every centralizing device known to human kind over the centuries--Chief Financial Officers, Deputy Directors of the Office of Management and Budget, Chief Information Officers, czars of all kinds, etc., etc. It can't come from the top--it has to come from implementable policy with strong capacity. As FDR once argued, ordering the bureaucracy to attention is like punching a feather pillow--one side caves, the other plumps out. Deliverology is just such a book except that the feathers go flying only to be cleaned up by the next administration.
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3 of 5 people found the following review helpful By Chris Pin on May 9, 2013
Format: Paperback
Although this book was specifically written for an audience of American education system leaders it is equally relevant to leaders in education systems worldwide, that is once you get past the Americanisms and the term 'deliverology' itself. If we understand any education system as being made up of the frontline institutions that deliver learning (e.g. schools or colleges), the middle tier (usually a form of regional administration) and central government, then Barber's book models a delivery chain method that joins up all three levels. The three levels are co-dependent and therefore jointly accountable for delivery of improvement policy. Traditionally there has been a disconnect between each level in terms of accountability, with each level being held independently responsible, often with separate audit methods, for its part within policy delivery. The implementation model Barber outlines will work if the policy for reforming an education system is owned by each level of the system, is based on robust and honest self-evaluation of where the system currently is and linked to appropriately challenging targets and trajectories for improvement. To me this is common sense but then the common sense barrier is often the hardest one to overcome in policy development and implementation.
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4 of 8 people found the following review helpful By J. and L. Consulting on April 9, 2011
Format: Paperback Verified Purchase
This an outstanding book on how to deliver real change in education. It is full of strategies, templates and excellent commentary. Michael Barber is one of the few people in education who has really delivered change to a large system. He uses well known models plus his own work developed whilst working in the Blair Government as Head of the Delivery Unit. Hence the title. A recommended read for all those wanting to implement real change in education for the benefit of the students.Deliverology 101: A Field Guide For Educational Leaders
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