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Most Helpful Customer Reviews
1 of 1 people found the following review helpful:
5.0 out of 5 stars
Mixed Experience with Monitors But Terrific Service,
This review is from: Dell 2007FP 20.1 Inch Ultrasharp 1600x1200 Flat Panel Monitor with Height-Adjustable Stand - C9536 (Electronics)
In December 2010 - 7-1/2 months ago - I bought a new Precision T7500 workstation system from Dell that included two of these monitors. Suddenly, one of the monitors has done something I haven't seen in a monitor since the 1990s - smearing, of the same sort that in those olden times indicated that a monitor had been left on without a screensaver. The smearing is so bad that it is no longer possible to use graphics programs on it. Now the screen occasionally "bounces" with an effect much like a nervous impulse trying to make snow. After email contact with Dell's support group, a replacement monitor was sent in ONE DAY - which is pretty amazing. The replacement monitor is installed and is functioning well, and I am very pleased.
2 of 3 people found the following review helpful:
4.0 out of 5 stars
TechSuppport,
Amazon Verified Purchase(What's this?)
This review is from: Dell 2007FP 20.1 Inch Ultrasharp 1600x1200 Flat Panel Monitor with Height-Adjustable Stand - C9536 (Electronics)
The product is pretty much as promised. Picture is sharp, monitor position is adjustable, installation is a snap (usb hub not tested). When there is enough detail (detailed star-scape) on the screen, update is visibly slow, rolling down the display (100 milliseconds, call it). Couple of points. When the monitor arrived, the display area was offset to the right, so that the right hand edge of a full screen display was lost. Going into the adjustments and selecting "Factory Reset" fixed that. Which brings up the second point: The paper documentation is thin on the ground, consisting of one sheet of installation instructions and a good thick booklet of disclaimers, cautions, warnings and the like. The only thing they missed was "Do not eat". Nothing anywhere about any adjustments. And the CD is Windows centric. What's on it? Not a lot from all I could see on an Ubuntu machine. The documentation assumes you're an idiot with access to a Windows machine and that the monitor will never require adjustment. Still, not bad.
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