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Most Helpful Customer Reviews
72 of 73 people found the following review helpful:
5.0 out of 5 stars
Everything You Could Want In A PPC,
By Ringer "Di" (Sylvania, Al United States) - See all my reviews
This review is from: Dell Axim X30 Pocket PC (624 MHz, 64MB, Wi-Fi) (Electronics)
I have had My Axim for a couple of months now and I have put it through its marks. I comes out on top in everything. Dell has thought of it all when it comes to this very handsome PocketPc. I was very impressed when I turned it on and went to the internet and it set its self up for my wifi network. I thought that was going to me a nightmare and it turned out to be a dream. It works like a dream on the internet too. I can use it anyplace and that makes it easy to keep up on my email.
It keeps my life in order with all the software that comes with it and there is so much to add if you need to. The free stuff is endless on the web. It plays and stores my MP3s like the best MP3 player. I can watch the latest movies on it while waiting to see the doctor or play great games to keep my mind busy while waiting for that doctor who seems to be takeing forever, but I don't mind I have my Axim X30. I can never find a piece of paper while out to take down an address or a note about something I don't want to forget and my Axim does that too. It takes notes and saves them with ease. Don't feel like writing? Well just press a button and speak your notes or anything else. You won't need one of those little tape recorders ever again. Throw away your Day Runner. You won't need it ever again. This stores all that and more. I just can't list everything it can do because I would be writing forever but with software there isn't much it can't do. On the lighter side you can even use it for a flashlight or a mirror to check your lipstick!! I have had many Palms and PocketPcs and I have liked them all but none can come close to this one. It's by far one of the very BEST there is out there. Its super fast too. You can add tons of memory with SD memory cards and they are so small. I really could fill up allot more pages just listing the things this little package can do but I think you get the picture. They say that "Big things come in little packages". I think they wrote that just for the Dell Axim X30
25 of 27 people found the following review helpful:
2.0 out of 5 stars
It was great ... while it lasted. Terrible support from Dell!,
This review is from: Dell Axim X30 Pocket PC (624 MHz, 64MB, Wi-Fi) (Electronics)
I loved my Axim X-30 high. Didn't know how I'd ever lived without one. Read books, watched movies, checked my e-mail on the go ... wonderful! However, after owning it for a year and six months (thus out of warranty), I turned it on one morning to be greeting by a solid, white screen. Hard and soft reset had no effect. Switching batteries didn't help.
Then I discovered that Dell charges you $39 just to TALK to someone who can initiate the repair process on an out-of-warranty item. There's no place to take it or send it in. You have to go through the phone number that charges you up front before you can even talk to someone about repairs. That just doesn't seem right to me, and I'm disappointed at how soon my Axim (which was very well cared for and never dropped or roughly handled) stopped working. Complaints to customer service just get me canned responses.
18 of 22 people found the following review helpful:
1.0 out of 5 stars
Do you speak Pakistani?,
By Doug Parris (Seattle, WA United States) - See all my reviews
This review is from: Dell Axim X30 Pocket PC (624 MHz, 64MB, Wi-Fi) (Electronics)
This would be a wonderful device if you never needed technical support, or if they offered it in English. I have yet, in numerous calls to Dell, to speak to someone who can understand ordinary English sentences or speak without a heavy middle eastern accent. As I write, I'm on hold for the seventh time in the same call. I have been passed back and forth all morning. Everyone is "sorry" for the inconvenience. All I want to know is the secret technique to replace the backup battery without taking the unit out of service and mailing it to Dell. This question has sent them into an endless loop of confusion. I started with technical support who sent me to parts who sent me to customer service who sent me to parts who sent me to technical support. Now I'm on hold.
Buy one of these time-saving devices and you, too, can be sorry for the inconvenience. UPDATE: tech support just came on with the news: if your backup battery needs replacement, unless your device is still under warranty, just throw the unit away! It is no longer supported! Sorry for the inconvenience!
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