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![]() The Dell Inspiron 1545 in black. |
![]() The integrated 1.3-megapixel camera and digital array microphone helps you stay in touch with family, friends and business associates. |
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What's in the Box
This package includes the Dell Inspiron 1545 (i1545-4583JBK), 6-cell rechargeable battery, AC adapter, and printed documentation. It's backed by a 1-year limited warranty with mail-in service.
The centrally located, easy-to-use Dell Support Center application offers provides personalized support resources. Conveniently located on your PC's desktop with quick links to service, support and system resources. You'll be able to keep your system up-to-date and running efficiently through automated fixes for common configuration issues.
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Most Helpful Customer Reviews
34 of 38 people found the following review helpful:
5.0 out of 5 stars
Perfect everyday work horse!!!!,
By Mike (Texas) - See all my reviews
This review is from: Dell Inspiron i1545-4583JBK 1545 15.6-Inch Laptop (Jet Black) (Personal Computers)
I'm not sure where the above bad reviews came from, but I find it hard to believe that anyone had such a bad experience with the same system that I bought from Amazon. Looks like most of the reviews are for computers bought from someone else or even directly from Dell, and the guy that bought 3 in the last year and had all of them crash within a month after the warranty expired????? well that doesn't make since.... they all come with a 1 yr warranty, and if he bought three within the last year, then they would still be under warranty..... but I digress,,, and here is my review:
I bought the Inspiron i1545 that is sold on Amazon.com and it has more than met my expectations. I figured that a $619 laptop would be the low end of the spectrum when looking for performance, but this has all the componants of the "high end", as far as RAM and Hard disc. Win 7 makes it easy and has very fast start up and shut down times. It runs very effeciently when I have multiple windows open and I'm gettting close to 8 hours between charges (so far). I did a ton of research for computers before making this purchase, and even went to places like Best Buy so I could get a better feel for what the computer looks and feels like. This Inspiron has all the qualities I was looking for: Sleek, light weight, incredibly clear screen, and responsive keys. Add that together with the 4GB of RAM, 500GB of Hard disc, and I love the "Dell Dock" that allows me to put all my icons in one place, which keeps my desktop clean and professional looking. My opinion is that you cannot go wrong with this system. You certainly get more for your money!
82 of 101 people found the following review helpful:
1.0 out of 5 stars
Never again,
This review is from: Dell Inspiron i1545-4583JBK 1545 15.6-Inch Laptop (Jet Black) (Personal Computers)
I have purchased three from this company in the past year -- we have twins in college and each needed one -- then one for personal/home use.
Within a month after each warranty expired, the hard drive died. Nothing could be done but order a replacement - which first requires a $49 diagnostic fee....before they can even tell you what the part is that is needed and how much that will cost. They cannot replace items lost on the drive --- so be sure to have your own external hard drive or system for back up. They are no help. This happened three times!! Three different laptops!! All with simple use at home and university. Each just AFTER the warranty expired -- and they are in India -- and make no adjustments to "policy" -- and have the most effective system of blocking customers from access to attaining help. Never, ever again. Burned THREE times -- with THREE different laptops. Never, never again.
11 of 11 people found the following review helpful:
1.0 out of 5 stars
The last Dell I will ever buy.,
By
This review is from: Dell Inspiron i1545-4583JBK 1545 15.6-Inch Laptop (Jet Black) (Personal Computers)
My wife and I have been loyal Dell customers over 10 years and four machines. All our previous machines have performed well and we have never had much reason to call customer service for anything. The few times we did (years and years ago) were reasonably pleasant experiences, though. My impression of Dell has always been that they are a solid company that produces solid products.
Not now. This laptop, which is my wife's, has been nothing but a nightmare from day one. Pathetic battery life, hardware and software issues, trackpad problems, cursor jumping around, intermittent wireless problems, a shoddily-made machine with flimsy screen hinges that easily break. Dell's customer service has been the absolute worst experience I have ever had with any company in my entire life. I started out trying to return the unit, but quickly found out that they count the number of days that you have had the computer as starting on the day you order the unit, not the day you receive it, so I was two days past the last day I could return the unit. After being transferred back and forth between two different departments who each thought the other department was supposed to help me, I finally found someone who understood the issue and said he would work on getting special approval to return the unit and then call me back. He also sent me an email. He never called back, never responded to emails, never answered the phone, never returned calls. Anyone else I talked to acted like they knew nothing and told me I could not return the unit. Then I tried to appeal to their business sense, by trying to exchange the unit for a higher model (figuring that if they saw I wanted to pay them more money, they would forgive the 2-day thing). It took me two more weeks of calling every day to find a guy in their corporate customer service group who (even though he shouldn't have even helped me) agreed that what I wanted to do made good business sense and would help the company hold onto a loyal customer. It took him two more weeks to get what he told me was internal approval for the return (their system only allowed them to process it as a return, not a repair or replacement). He even CC'd me on the email where the manager approved the return and gave him instructions on how to process it. I was told I would receive a return code and instructions on how to return the unit for credit. A week went by--nothing. I called and emailed the guy over and over. No response. I finally got someone else who's email address was on the approval email to respond, who explained that the person who approved the return was in one of two different departments who had to approve the return. He said what everyone else always told me--that he would personally take responsibility for resolving my case. He gave me a phone number that was supposedly his direct number and an email. Never heard from him again. The phone number went to a generic mailbox. After months of getting the runaround and taking every my lunch hour every day to sit on the phone while eating a sandwich, I simply gave up and decided it just wasn't worth it for a $560 laptop. We are already shopping for a replacement after 7 months of owning this thing. Guess who we won't be buying it from.
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