Customer Reviews

Dell Inspiron i1564-8634OBK 1564 15.6-Inch Laptop (Obsidian Black)

5 star:		(8)
4 star:		(1)
3 star:		(1)
2 star:		(0)
1 star:		(2)

 

 

My wife's desk top tower finally had enough. Because of her work as a grade school teacher she had a school assigned laptop and had come to really appreciate a laptop's utility and convenience. We examined features, prices, etc on every laptop in the $800 and under price range and picked this model Dell from Amazon. We've both been blown away by it's display clarity, speed, ease of use, and features like full numeric keypad, built in camera, as well as the features of the loaded Windows 7 OS.

As for Amazon's performance as a seller? Exceptional! I can't promise this will be your experience, but we took the "free shipping" option available at the time, and got the computer "the next day!" This is a fine computer at a great price from an excellent retailer.

This is a great laptop that provides good performance comparing to the price.

Disadvantages:
Dell bloats the OS with unnecessary software that caused some crashes. I removed almost all Dell's software and now everything works fine.

I have been looking for a new laptop for a couple of months. I needed the best price for a laptop that suited my business needs. This turned out to be just right. I needed the large HD and lots of memory. However, I lug it around a lot, so it had to be pretty light-weight. Dell has good support, the price was good and setting it up was so easy and almost automatic. If I had to buy again, I would buy this computer. Special feature: Very few laptops have a keypad, so felt lucky that this one included it.

I've now owned this computer for six months. My hard drive has failed once already and I'm certain it is going to fail again. It overheats whenever you run more than one program at a time. It has downright stupid fan placement. The touchpad is complete garbage and skips all over the screen while you are trying to type an email or a letter, often erasing all your work. Customer service has awful English skills and is nearly useless. I paid $600 for this and I desperately wish I could get my money back.

You might like this right out of the box, but give it six months and you'll regret your purchase.

It's been over a month since we bought this computer, we have not experienced any problems. The 9 cell battery is a big plus. We would recommend this product.

I purchased this laptop at Worst Buy (WB) around June 2010 and started having problems of course after the 14 day return period. WB had no idea what was wrong with it (I will never buy the Geeksquad plan again) so I dealt directly with Dell. I experienced blue screens with a USB error code. Dell replaced HD and motherboard (twice) to no avail. Now I have a refurbished of the same model and it has the exact same problems. Blue screens many times a day, USB error message. I have very little data on this new laptop and it gives me the blues. I was a faithful Dell purchaser, not anymore. I am awaiting a box to return my second Inspiron 1564 for a HD and motherboard which will likely not help as it didn't help with my first new (out the box) computer. Stay away from this model.

I bought this computer in college for my Majors in Network Administration and Information Systems Management. its been a beauty since the day I bought it. the hardware can takes the abuse of hardcore gaming, and the built in Keyboard is wonderful for typing notes and writing papers (Larger Keys are better for me at least).

Pros: Wonderful Hardware for what I need, Big screen for what i have experienced in Laptops, Nice Gloss Finish, Gets the job done!

Cons: Not a fan of the Function Key (Fn Key) controlling my function buttons and having my system keys (such as play and brightness controls) being the default, adding to a key to my ALT-F4 Tendencies. Oh and the Fan when it activates sounds like a jet. it pumps out heat pretty well for its size but it does get loud if you cover the intake.

I'm not going to comment on the Software, seeing as how you could wipe this laptop clean and boot anything you want.

Enjoy Your purchase :)

I bought it for the price and specs and it turned out to be perfect for me. I use it for home and for work aswell with design programs and never had any problem!. The numeric key pad is a great help for working with Excel. The widescreen 720p HD its great for watching movies!!

I received the computer on the day Amazon gave as the delivery date. Easy to transport with fast speed. Love the web camera and video. With just a little practice, microsoft 7 is easy to navigate. I would recommend this computer.

After having a different Dell Inspiron for less than 4 months that was a total lemon, with the help of a Dell authorized shop, Dell finally replaced it with the Dell Inspiron 1564. For the most part, what I use it for it is very good, especially compared to what I had in the past. I don't like the idea that the warranty didn't start at the time I received my new computer, but that's how Dell works & has nothing to do with the way this laptop functions. I think my biggest complaint is the location of the USB ports-all of them down way too near the bottom of the computer. I use a cordless mouse and when I plug my printer into the USB on the right, the cord is in the way of my mouse, aside from buying a new longer printer cord for my printer or buying a new printer(this one is less than a year old) I have no really good solution.