Customer Reviews

Dell Inspiron i1750-1840OBK 1750 17.3-Inch Laptop (Obsidian Black)

5 star:		(4)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(3)

 

 

I've only had this computer for four days, but so far I love it. I was mildly concerned about the setup, as I replaced a laptop on a wireless network, but it was super easy. I just followed the on screen instructions, and the computer was completely set up within half an hour. I love the big screen (upgraded from a 15 inch laptop.) Great price from Amazon, too, with superquick delivery.

I've had several hard drive issues and had to reformat it several times!! My laptop never left my home, not abused; there is NO reason this computer should have this many problems! I will never buy a Dell again!! I was hoping for a really good system, I paid $900.00 and was excited...what a major let down.

I have owned this computer for just under 1 year now. It was purchased to replace a Desktop workstation and laptop I use to video edit, code webs, jam multimedia. The speed with 4GB ram and Win7 kicks butt! Way faster than any XP configuration or any Vista setup. 64bit Win7 has some issues with older software but some of that may be time to leave behind anyway...
Originally it had a problem with the headphone jack, a short or bad soldering so only the left channel output with headphones, etc. Called, had no problem getting the Warranty changed to MY NAME with proof of purchase from the last owner. They had me ship it back to the Depot in TX for repair.
The Box to return it came the next morning, I packed it up and shipped it to them, marking down that Hard Drive reformat was OK ( I had already made a backup of everything) if needed. I got the system back in about 7 days! I was really happy to have this awesome machine back in my hands. Well, my happiness was short lived as soon as I re-formated and re-installed my system (I was paranoid someone could have installed some crap while at the Depot) I plugged in my Headphone Jack and got the LEFT Channel on BOTH Left and Right side now! I was miffed then but decided the system was just too bad to the bone to send back for this problem. I bought a iMic USB unit and just went on with it.
Well, then came the New Year, and my Internal Wireless Adapter (Intel WiFi Link 5100 AGN) began to act up. Since it worked SOME of the Time with one router and most of the time with another, I began replacing all of them. Using other computers with various Wireless adapters I ruled out the routers and pinpointed the Internal WiFi NIC in the 1750. At that point it finally quite working altogether so it was obvious the problem was hardware. Looked up the system on Dell.com support and found replacement parts. $35-$70 for a new one and the install looks really easy (for laptops this is not the norm!!) but I called them anyway to confirm.
Giving the Customer Support the Service Tag Number and Express Tag they told me I had another 4 months on the Warranty and they would fix it at no charge and also fix the headphone jack CORRECTLY this time. I said what the heck and again did a full backup and shipped it off. The Box was at my door the next day this time too.
It took about 11 days to get it back and this time they did WIPE OUT my system and RESTORE it. SO did I when I got it back! The Headphone Jack is working perfect and the Wireless Adapter is back to normal.
Why give this a 5 star rating when I had to have it repaired twice?
This Machine is SWEEEEET!! The keyboard response and feel is just perfect, the wrist rest and body feel like a BMW or Porsche style lines. The built in webcam is OUTSTANDING in any well lit room. The Screen is very nice and does movies or webpages better than they have ever been seen! The PENTIUM system never lags and I beat it pretty good. The wireless adapter is N/G/B and has GREAT range. The response and turnaround time for repair was very professional, easy to understand, surprisingly FAST.
I would recommend buying another Dell to ANYONE over a HP/Compaq.

My experience with this laptop would completely change my opinion of ever buying a Dell Laptop again. One I ordered it I got two. I considered keeping both and giving one to my daughter but when the hard drive went out luckily I was able to return it since I never ordered two in the first place. I kept the second one and now 6 months later and hours of time on tech support the laptop needs to be sent back because they suspect the hard drive is bad. Very dissapointed and would never buy such a vulnerable laptop again. Keep in mind, the computer never left the house and was only used minimally. What a waste of money.

I love this Laptop, it is just like sitting on a Desk Top. It works just great and was delivered right on time and with no problems. I am going to buy another one for my Son.

Stay away from this one! after only 13 months home use the motherboard whent bad and Dell refused to take care of the problem, they said that it was one mouth over the warrenty and I was going to have to get the $1000 dollar motherboard on my own. I would think that a laptop would last for more then a year before the motherboard would fale, and you would think that Dell would want to help keep their customers happy so that we would buy another Dell product. Well this is the last Dell product that I will ever buy and I hope that this review will help some other prospective buyer to be aware of there repair/replacement practises. If you plan to get a Dell you better get the extended warenty, your gone to need it!

Good luck

My husband purchased my computer for me 6 months ago. This has been the greatest computer I have ever owned. It gets a lot of use and I have never had a single problem. I am an avid movie watcher and have a ton of movies on my computer and still have only used half of my memory. I burn a lot of dvd's and cd's and my burner still works perfect. The battery life is fantastic (which was very important in my search for a new laptop), and I love the screen size, since this is our main computer I wanted a screen large enough to watch television and movies on comfortably and this is perfect! We can set the laptop on our little stand in the middle of out bed and watch movies and television. It also has a fantastic picture. I couldn't be any happier than I am. This is my first Dell, and they have won a life long customer!