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on January 28, 2013
This is a great home PC with lots if wonderful features! You don't use the touchscreen as much as you think you would, but it's cool when you do. Like for instance, on a webpage that has small pictures/writing, you can take your fingers and swipe the screen larger for viewing it (just like on an iPhone). Screen is more than big enough, and it's super fast. Love it!
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on December 17, 2012
I BOUGHT THIS DELL COMPUTER LAST YEAR, HAD IT EXACTALLY A YEAR AND 2 MONTHS AND THEN THE PROBLEM STARTED I LEFT THE COMPUTER RUNNING IT WAS SUPPOSE TO GO TO THE SCREEN SAVER THEN SHUT DOWN WELL IT DIDN'T INSTEAD THE SCREEN WENT BLACK AND THE FAN KEPT RUNNING. I TRIED TO SHUT IT DOWN SEVERAL WAYS AND EVENTUALLY HAD TO UNPLUG IT. THEN THE COMPUTER WOULDNT START UP. I TRIED TO START IT UP IN SAFE MODE AND IT WOULDNT START IT JUST KEPT RUNNING AND SO I UNPLUG IT AGAIN I TRIED THIS SEVERAL TIMES WITH NO SUCCESS. I HAVE A FRIEND WHO WILL LOOK AT IT BUT HE WARNED ME DON'T GET YOUR HOPES UP AND NEVER BUY A DELL AGAIN. THIS WAS MY FIRST DELL TOO. IT ALSO MADE THAT RATTLING NOISE AND WAS HARD TO STOP IT SOMETIMES ALL I HAD TO DO WAS PUSH ON IT OR PULL ON IT BUT THAT DIDN'T LAST LONG. FROM THE SOUNDS OF IT IM SCREWED. SO DELL GOT MY MONEY AND THERE HAPPY. IM OUT ABOUT $900.00 DOLLARS AND CANT AFFORD A NEW ONE I DONT HAVE A LARGE INCOME ITS VERY SMALL SO I DON'T THINK I CAN GET ANOTHER ONE. DON'T BUY THIS COMPUTER OR ANY DELL ACCORDING TO MY COMPUTER TECH. I GIVE IT A 2 ONLY BECAUSE THE THEORY BEHIND WHAT IT HAS TO OFFER TOUCH SCREEN, ALL IN ONE, A TERIBITE OF HARD DRIVE, THAT IS JUST WHAT I NEEDED. GOOD LUCK. I BET DELL DOESN'T CARE ABOUT TAKING MY MONEY FOR NOTHING
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I help out a long time family friend with his technology purchases and while I usually make recommendations before he pulls the credit card trigger, this time around he bought without me when at a regional B.J.'s store in NJ. His existing machine had died suddenly and I was called to set up this new system for him.

I will admit to liking the sleekness and ease of setup of the unit. It was simplicity to connect the couple of devices and get it online with his existing DSL connection. After it completed its initial setup and loaded in its McAfee security software license the system informed me that 68 necessary updates needed to be done. So I let them run. The system made it to about the 58th update when it shut off and began flashing the colors blue, green, red, white....blue, green, red, white. I had never seen this before and had no means to troubleshoot on the spot, so I suggested we contact Dell Support to see what might be the issue.

The technician was friendly enough and said that the simple fix was to unplug the unit from AC power and then hold the power button down to refresh the inner battery. He said something in the update did not take. Once powering up again I would be fine, but of course I did not let him off the line while I tested this theory. Upon restarting the system, it said "Starting Windows" and returned to the flashing of the aforementioned colors. Needless to say I was discouraged and while the phone support provided me with a number to contact hardware support, this was a brand new system from an outlet chain and I suggested that my friend call them up and return it for his money back.

For me this was not a good introduction to the kind of machine it was but I did like how it was laid out. I am interested in seeing another one but hope it will not prove to have any issues not even one hour out of the box. Just my two cents.
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on November 17, 2012
Compact, large screen. Did not realize how large it was until I opened the box. Fast boot. You have two option,, type in you pass word (very quick) or use the recognition to log on (very slow).
Good sound & graphics. I find the mouse a little heavy. Guess its the batteries that cause this. Maybe the manufacturer could redesign it using
AAA instead of AA batteries to reduce the weight. One issue I have and have not figured out how to work around is after using it for extended period,
the unit goes into I assume energy saving mode and sleeps. I still have not figured out how to stop it from sleeping while in the middle of my work.
It came pre-installed with Microsoft office trial but could not use it as it seems to be corrupted because it kept reporting an error when tries to load so I installed
another office software (free) to get started.
Definitely would recommend it.
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on November 5, 2012
I brought this particular model when it first came out and have not had any major problems or hard drive failures as others have mentioned.
For me it is a great alternative to an iMac as I do not feel comfortable using the Mac OS and is a PC user at heart.

This all in one is a great space saver for me and has served my purpose well.

The only complaints I have with this computer is that the speakers could have been a bit better the quality is not as great as an iMacs and that the touch screen is hyper sensitive, something as small as gnats triggers off the touch screen. If I leave my computer unattended the gnats tend to open up windows and delete settings.

My honest opinion is that this computer is great for its price and the options that it comes with for that price.

I do not understand why others give this all in one computer extremely low reviews as my husband's iMac had a catastrophic hard drive failure but that does not make all iMacs bad computers he just got a lemon is all.
I am sure that the other people who have given this product a low review just got a lemon as well.
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The manufacturer commented on the review below
1 of 5 people found the following review helpful
on November 4, 2012
Thank god for written reviews. Because of the amount of dissatisfied people with this product I am not going to purchase this product. I have thought about it several times. I tried to convince myself that maybe all these problems with this computer will not happen to me but I cant help to think and say to myself how many unhappy people are outhere complaining about this product. I just cant believe that DELL will introduced this product in the market. My mom bought this computer from QVC and now I understand why DELL decided to sell it in bulk at such a nice price of $650 with easy payments thru QVC. Because they couldnt sell this product otherwise. Thankfully my mother has made a mistake in buying this computer. She thought it was a laptop that she was getting. She is currently waiting for the return shipping lable (computer still in box) I thought to myself instead of returning it, I would purchase it from her so she wouldnt have to return it but I dont think I am going to do that now. I'll check a different product that doesnt have so many unhappy customers.
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The manufacturer commented on this review (What's this?)
Karinarondi,

dell sells multiple items and systems through not only Amazon but QVC as well. These companies purchase systems in bulk and can then pass the savings on to you, the consumer. You mention the amount of disappointed people with this system but in a direct comparison, using 1-2 stars vs 4-5 stars and calling the 3 neutral it is 9 negative and 8 for the positive. Everyone will look at things differently than another person. I am sorry that this time you chose the negative. The One 2320 is a very cool system. Hopefully, in the future you will keep Dell in mind when looking for new systems.

Thank you.

JohnBforDell
1 of 1 people found the following review helpful
on October 24, 2012
I was looking for a all in one desktop for home purpose and then i came across Dell Inspiron io2320-3333BK. I got the delivery real quick and when i started workin on it, i just loved it. Touch screen works nicely and the performance of the machine is good as well. The only thing i didnt is the keyboard and mouse came with it, those are the worst keyboard and mouse i have ever used but overall i like this machine.
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The manufacturer commented on the review below
2 of 2 people found the following review helpful
on September 22, 2012
Don't Purchase an Inspiron 2320, or for that matter any Dell Product. I have owned this computer for less than 1 year and already 2 hard drives have failed. The last one only lasted 3 weeks. I contacted Dell Customer Support and demanded a refund but they refused, saying the only thing they could do is replace the hard drive a third time under warranty. See the link below, apart from the bad reviews on Amazon, there are ton's of bad review on Dell's own website. Dell needs to do the right thing and refund everyon's money that bought this computer. Unacceptable.
[...]
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The manufacturer commented on this review (What's this?)
Hello,

Sorry to hear that you did not have a great experience with the Inspiron 2320 All-in-One. We value your feedback and would like the opportunity to try and correct the issues. I do understand that the hard drive has failed twice. Without your valuable inputs we will not be able to improve. Our Engineering teams read customer reviews everyday and work on problems that our customers post. Apart from regular tech support there are other ways to get in touch with us. I would suggest you to get in touch with any of our Social Media support teams at:

* Dell Community Forums - New to the Community: http://dell.to/GY65Xz
* You can contact our Dell Cares Team on Twitter (@DellCares): http://bit.ly/Hhh2SQ
* If you don't have a Twitter account, you can also go to Dell's Facebook Support Form: http://bit.ly/HlJ9LZ
A Facebook account is not required to use this form. You will be asked to provide your Name, service tag, email address and a brief description of the issue.

Thanks for taking the time to share your experience!
VikramNforDell
3 of 4 people found the following review helpful
VINE VOICEon August 14, 2012
Vine Customer Review of Free Product( What's this? )
I'll admit it, I'm a computer snob. And accordingly, I expected little to nothing from this "all-in-one" PC, but I've been very pleasantly surprised by it. The set up was very simple, and everything worked well out of the box. Batteries for the wireless keyboard and mouse were included and both paired without issue. The computer itself if snappier than I expected, even with just a core i3, I don't know if that's a testament to the hardware or Windows 7, but there have been no performance issues. The screen is nice but no one will mistake it for an IPS screen or anything like that. The speakers were actually much better than one might expect from built-ins, so that was a nice surprise. I also decided to take the back of the computer off to see how easy access is to the HDD and ram. It's fairly easy, just a few screws will take off the stand and behind the stand is access to both, fairly pain free and it's nice to be able to service those things on your own.

I've had zero troubles with this unit so far for basic day-to-day tasks. Would I ever try to game on it or do any processor intensive editing? No. But as a simple computer for my parents that will do what they want quickly, it's a good buy.
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The manufacturer commented on the review below
9 of 11 people found the following review helpful
I bought my all-in-one Dell Inspiron on May 23, 2011 from Amazon. It did swell things and my husband, who used it to play card games and pay bills, was happy. On June 23, 2012 - one month to the day when the warranty ran out on May 23, 2012 - the hard drive crashed. After a weeks worth of hours and hours on the phone with the Dell technicians, and $59 charge for the operating system disk they shipped to me, they finally figured out the hard drive crashed. (I told them this the first time I spoke with them.) They wanted me to buy another hard drive - $130 - and have a local technicians install it. I told them no-thank you, and that I would NEVER buy another Dell product. Very dissatisfied customer.
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The manufacturer commented on this review (What's this?)
Hi Marilyn,

It is unfortunate that you had a hard drive issue just outside of your base 1-Year warranty period. I would mention that hard drives are complex and fine-tuned devices that are often listed as a culprit among the low rate of failures with all brands of computers sold today. I have seen hard drives fail within the first few weeks and others last for many years. It seems that our technicians did try to assist you outside of the warranty period and naturally, any parts or services beyond that would incur some sort of cost. Dell does offer extended warranties for up to 4 years from the date of purchase, for our systems as well.

If it were me, since the Dell technicians confirmed your suspicions about a bad drive, I would purchase my own hard drive and use the free articles and manuals from support.dell.com and resources on the Dell Community Forums for advice/guidance on how to setup this drive in the system. I assume that you were making regular backups and from these and therefore you could transfer your personal data over to the new drive in no time, using the Dell DataSafe software.

How to use DataSafe Backups - http://dell.to/OFNY7N
Dell Community Forums - http://dell.to/aHPRcX

Take care!
JonathanNforDell

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