Most helpful positive review
4 of 5 people found the following review helpful
I don't know what most other reviewers are complaining about
on July 19, 2012
I was disappointed to see the total of one and a half star from the previous reviews when this computer was on the way. Maybe the low expectation gave me a better satisfaction. I really don't have any of the major problems people were complaining about.
I've bought two HP TouchSmart, cheaper than the price of this computer, but they came only with 20" touch screens. This one is with 23" screen and it makes you feel very comfortable to view your documents and videos on it. Because it's big, I can put it at a distance and still see it comfortably. The problem with having it at a distance is that I don't get to touch it. I did play with the touch screen at the beginning and I don't like seeing the fingerprints all over the screen. There isn't much to touch about with Windows 7 anyway. If I want to touch, I would upgrade to Windows 8, which is made for touch screen more than Windows 7. So I just use it as a regular monitor screen.
The sound is powerful--loud and clear. It comes with two built-in JBL speakers that gives me high quality sound that I enjoy watching YouTube and other video programs with it. Watching a movie with it is like sitting in front of a theater because of the rich colors and sounds.
I do have a little complaint about the keyboard and mouse. They feel cheap. Dell failed to make a good impression with this machine by providing cheap feeling keyboard and mouse. The mouse is jumpy sometimes, and the keyboard is sticky sometimes. That would turn many users off. The feel of the keyboard and mouse should be the priority of any computer producers because the are the main human interfaces, other than the screen. IBM/Lenovo is famous for their comfortable keyboards. Why can't Dell copy the idea? But over all, they are satisfactory.
The processor is more powerful than what is needed for most office applications. It plays videos smoothly and I've also done a few video editing on this computer and it was powerful enough to get the projects done.
I've been using this computer at my office daily for over a month now and I've nothing much to complain about it.
I've found out that the occasional keyboard and the mouse problems are caused by my cordless phone running at the same frequency. I have to keep my cordless phone at a certain position to keep it from interfering my mouse.