Customer Reviews

Dell Latitude XT2 Core 2 Duo SU9600 1.6GHz 2GB 120GB External DVD 12.1" LED Touchscreen Tablet Windows 7 Professional w/6Cell

5 star:		(3)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

I seriously doubt that the first reviewer actually has a Latitude XT2. The XT2 has only been available for a couple of months and I seriously doubt that a college IT dept would issue new laptops during the middle of the school year. He most likely has the original Latitude XT which did experience some of the issues that he described when using some of the earlier drivers.

I am very pleased with my Latitude XT2 and not had a single issue with it and it. It is a very reliable computer and is a joy to use. I have not had any of the screen issues that was mentioned nor has any of the original components needed to be replaced. I highly recommend the Latitude XT2.

What I like:

- Fully equipped Windows 7 with touch screen features
- Touch screen is pretty sensitive.
- Well-built construction.
- SSD hard drive upgradable (Mine comes with 128GB SSD, and it is really fast).

What I do not like:

- I expected it could last 5-6 hours for normal mode with a single charge but actually it lasts around 4hrs with battery saving mode.
- A little bit bulky looking

After using the Dell XT2 for six months, I rate it 4 stars due to its great looks, good speed, and the touch screen is totally awesome and very impressive. There are many pluses to this tablet PC, including its tough shell, bright screen (even outside!), and its Dell quality. Battery life is good, not great, I can get about 4-6 hours with the 'slice' battery, which is not quite long enough for a day at the client's office. I also own the Fujitsu 4220, which I rate 5 stars, but it does not have as professional a look and is a bit heavier than the Dell XT2. Here are some simple things Dell should do to make the XT2 5 star:
1. Get rid of the Dell Control Point software (which controls wifi, aircards, all access). I had to have IT disable it because it fought with my Verizon air card service. It still pops up every couple days with an annoying error message. When I first got the Dell, it was with IT for many, many hours with N-Trig applet errors, wifi errors, and others that linked back to the Control Point. That was disappointing.
2. Change the stylus - it is brittle, it costs $ 20, and I have broken two of them in six months from simple 2-3 foot soft drops on the floor. I have dropped my fujitsu stylus much more often and beaten it up for 3 years and it is unphased. I dropped my Dell stylus today and was very surprised that it it did not snap in two, and still worked. My first stylus broke internally when it sprung out of its slot (there is a spring in there) and hit the floor of the MARTA train - not exactly the hardest surface one might encounter. It looked fine but the electronics were shot. My second one dropped from a table to a wood floor, again not a hard surface, and snapped in two (still worked with tape but obscured the erase and function buttons).
3. GET RID OF THE BLACK KEYS. With a tablet, you move from keyboard to screen constantly, and the keys cannot be seen in low light. If you use a tablet, you are going to be working in dark areas from time to time. Fujitsu keys are white and I can see them well with the screen lighting and no room light.
If I was going to buy a new tablet today, I probably would get another Fujitsu for these 3 reasons plus my Fujitsu has withstood the severe beating I have given it. If Dell fixed these three items, it'd be a tough decision because the Dell is a real eye-catcher and with the touch screen I get a lot of questions and interest when I have it around town and clients offices.

Beautiful touch screen tablet. Very fast and responsive. Excellent build quility! I have been very pleased with it. Virtually silent and emits almost no heat. Very light and portable. Highly recommended.

The title of the review should be great insight to what is to follow here. This computer is by far the worst laptop PC that I have ever dealt with. We can't just blame everything on the windows vista OS (although it's extremely buggy) because that would be unfair. Touch screen malfunctions (to the point where you just have to turn it off for the computer to function), I've gone through multiple hard drives (3 to be exact), the touch mouse pad mysteriously stopped working and had to be replaced, and it freezes and crashes on a daily basis (maybe a windows problem but just adding it in there).
The die-hard dell fan might say "oh, it's just one bad apple and you can't blame the whole bunch." These laptops were given to everyone in my med school class paid through our tuition, and I'm sorry to say that my story with this laptop is NOT a unique one. Our computer support center on campus is flooded with these laptops daily. So maybe Dell just sent my school and I 290 bad apples? I think not.
For the price that you pay for this you could get a much nicer laptop and one that is more reliable. I strongly urge you if you're reading this to avoid this Dell product at all costs. A price tag of close to $3,000 is quite a chunk of change to pay for shoddy craftsmanship.

BUYER BEWARE
I am a PC Tech for a Large Medical group in the N.E. - we Lease about 125 of these tablets for
Clinical Providers to carry around and see patients with. These are the worst Tablets\Laptops we have ever had.
the Dell tech is in our building so often we are going to get him his own desk.
The Motherboards and tablet Pens Fail repeatedly and the Medical Staff Hate these tablets. Buy Another product
you will be glad you did. ALSO the E6500 Laptop is no better - another Dell Miss racked with major issues.
We are looking into going with HP in the near future.