146 of 153 people found the following review helpful
5.0 out of 5 stars Perfect for a Mac Mini (or a Hackintosh)
I don't ever write reviews for the products I buy. Given the amount of things I buy from Amazon, I'd be reviewing all my days. However, for such an amazing product I have to make an exception.
I am a web designer and typesetter, and both color and correct font representation are of prime importance to me personally, as well as professionally.
Published 12 months ago by timothevs
58 of 61 people found the following review helpful
1.0 out of 5 stars Strongly advise against buying this model from Amazon at the moment
I bought this monitor a week ago and am experiencing the same backlight bleeding and cross-hatch effect that other customers have reported. Based on what a Dell customer rep just told me, I'd advise against buying this monitor from Amazon until Amazon gets new models for which at least the backlight issue has (allegedly) been fixed.
I bought the U2713HM on...
Published 5 months ago by Joshua S. Korr
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146 of 153 people found the following review helpful
5.0 out of 5 stars Perfect for a Mac Mini (or a Hackintosh),
This review is from: Dell U2713HM-IPS-LED CVN85 27-Inch Screen LED-lit Monitor (Personal Computers)I don't ever write reviews for the products I buy. Given the amount of things I buy from Amazon, I'd be reviewing all my days. However, for such an amazing product I have to make an exception.
I am a web designer and typesetter, and both color and correct font representation are of prime importance to me personally, as well as professionally.
Having upgraded from an iMac to a Hackintosh, the only thing I sorely missed was its glorious 27" Apple LED screen, with crystal clear and sharp font rendering. I bought and returned many monitors since then, and even with the FontSmoothing terminal hack, the fonts were nowhere near as sharp as those on my erstwhile Apple display. In desperation, I decided to buy one of the Korean IPS monitors from eBay, and try my luck there. TERRIBLE choice. A few dead pixels and large yellow areas in the bottom right corner. What's worse is that the seller refused to accept a return, citing that these issues were within spec.
Which is when I found this monitor. It uses the same panel as the Apple iMac & Thunderbolt displays. U2713HM always has been out of my range @ the price it usually retails for on Amazon, but I was fortunate to find it on sale for nearly 250 less. I bit on the deal, and boy, am I happy I did!
It is hands down, the most, and I repeat, the most gorgeous display I have ever seen. The display is uniform, it has excellent color calibration out of the box, it has crystal clear, razor sharp font rendering "without" the need for any terminal FontSmoothing hacks to make it work. I am in awe of this display.
One thing I was uncertain about when I bought this monitor was the AG coating. The previous model, U2711 had a very thick coat of the Anti Glare material, and many review sites said that the AG coating on the U2713HM was much lesser and much more acceptable. However, I was still wary - AG will take the sharpness out of font rendering. However, on this front I was surprised by the monitor yet again. The AG coating is minimal & takes nothing away from the sharpness of fonts. I don't even notice it is there, till at once I do notice that there isn't glare where there used to be. And then I am thankful. Seriously, I have this monitor where my iMac used to be placed, and I couldn't have my shades open while working on my glossy screen iMac - whereas now, it is a whole different tale.
Finally my Hackintosh setup is complete. I have no dearth of superlatives for this panel, and would highly recommend it to anyone looking for an effortless, excellent out of the box experience.
TL;DR - Excellent monitor; font rendering in OSX is as good as a native Apple Display; AG coating is excellent and non-intrusive
113 of 121 people found the following review helpful
5.0 out of 5 stars Amazing monitor running on my 13" 2012 MBP,
This review is from: Dell U2713HM-IPS-LED CVN85 27-Inch Screen LED-lit Monitor (Personal Computers)I'm sure others will give a much more tech-heavy review but I wanted to chime in and say this is an AMAZING monitor. I do a fair amount of photo editing and design work in CS6 (I'm not a designer by trade), but more than anything I just do work-related tasks. This monitor is incredibly sharp and has all the features you would expect.
I am running it off a 2012 MacBook Pro 13" and could not be happier. I did have a bit of a learning curve that may be of interest to some of you...having never owned such a large monitor, I (wrongly) assumed that an HDMI cable and mini-displayport adapter would get me where I needed to go. Well, the monitor certainly worked but it wasn't tack-sharp like I expected. Turns out the resolution was only (!) 1080p, the best you can get from an HDMI cable, apparently. So, I switched to a DVI cable and appropriate MDP adapter. Same result as the HDMI cable.
Then I did some research and bought--simply, it now seems--a DisplayPort cable with the mini DisplayPort on one end. And like magic the monitor sprang to life at full resolution with no adapter on the computer end. And I feel like a dummy but I learned a lot about DisplayPort technology which, as it turns out, is pretty awesome.
So if you read anything about a "Dual-link DVI adapter" or anything like that, don't fret- just get a DP cable and you're set. I hope this was helpful. If you take the plunge I think you'll really enjoy this BIG monitor!
58 of 61 people found the following review helpful
1.0 out of 5 stars Strongly advise against buying this model from Amazon at the moment,
This review is from: Dell U2713HM-IPS-LED CVN85 27-Inch Screen LED-lit Monitor (Personal Computers)I bought this monitor a week ago and am experiencing the same backlight bleeding and cross-hatch effect that other customers have reported. Based on what a Dell customer rep just told me, I'd advise against buying this monitor from Amazon until Amazon gets new models for which at least the backlight issue has (allegedly) been fixed.
I bought the U2713HM on Amazon on July 7 based on The Wirecutter's review: http://thewirecutter.com/reviews/a-great-27-inch-lcd-monitor/. Despite the many reports of backlight bleeding (and a buzzing sound that I did not experience), The Wirecutter continues to recommend the monitor after speaking with Dell. This is what Dell told The Wirecutter:
"Dell stands behind its products. We are aware that a small number of customers with U2713HM monitors are reporting a 'buzzing noise' or 'light leakage.' Any customers experiencing these issues are encouraged to send a message to DELL Chris M in the Dell Community Forum. Thank you."
I contacted Dell's Chris M per these instructions. He asked me to look at the back of my monitor to see what Revision number it has (AOX). I told him it's Rev AO1, and he said:
"Amazon only has the older panel revisions (A00 and A01). Return it to them. Then buy directly from our New, not refurbished sales site. You should then get the newer panel revision, A02."
I obviously cannot confirm this assertion with Amazon, but if it's true it seems bad that Amazon continues to sell the old versions (and only the old versions) of the monitor that have known issues.
I also asked Chris M if the new AO2 models fix the cross-hatch effect or just the backlight bleeding. He said: "I was only told it corrected the backlight and high pitched noise. I will have to read through other threads to see if A02 still has the cross-hatch."
One other note for people considering this monitor because of the The Wirecutter review: The Wirecutter writer says they continue to recommend this monitor "Because Dell backs its Ultrasharp monitors with a Premium Panel Guarantee, you don't have to worry about getting stuck with a lemon. This is still a killer monitor for the price, and you can trade it in for a replacement if yours isn't pixel perfect out of the box."
However, as Chris M's advice to me shows, Dell only offers that Premium Panel Guarantee *if you buy directly from Dell*.
So even if you're still interested in this monitor, it seems like a big roll of the dice to buy it from Amazon at this point.
47 of 50 people found the following review helpful
4.0 out of 5 stars High Quality Monitor at a Great Price (Unbiased Review),
This review is from: Dell U2713HM-IPS-LED CVN85 27-Inch Screen LED-lit Monitor (Personal Computers)[UPDATE #3 11/14/13]
Just purchased another U2713HM from Amazon. Build date July 2013 Rev A00. Had some yellow light bleed in the lower left corner. Returned to Amazon for a replacement and received one with the build date September 2013 Rev A00 with no issues whatsoever. Got lucky this time, only had to do a return once!
I have to say, I absolutely love this monitor. Did some research to see if there were any other displays worth purchasing but this one has the best value.
[UPDATE #2 5/12/2013]
Dell replaced my defective U2713HM with a U2713H which is a substantially more costly monitor. The U2713H is a great monitor, however, it suffers from overshoot (ghosting) caused by aggressive overdrive that cannot be tuned down or turned off like you can with the ASUS PB278Q. It's very annoying and is noticable when you're dragging windows or moving anything across a light background. You can see a dark greenish/black trail when you move objects around the screen.
I received the U2713H monitor after receiving 3 U2713HM replacement monitors from Dell (1 refurb, 2 brand new) that suffered from backlight bleeding and yellow tint issues. It's a great monitor if all you will be doing is graphic work as the monitor is damn near perfect in every way except for the overshoot/ghosting issue. Also, the U2713H is a 10-bit professional monitor. Since I don't have the workflow to support it (workstation graphics card), I have no use for the 10-bit panel. Everything looks so saturated, unless I put it in sRGB emulation mode which adds input lag according to a review website.
It's not impossible to get a U2713HM that is perfect. I have one, but it's proving difficult to get another one that's without the defects. It's a gamble when you purchase this. But with Amazon's amazing return/exchange policy coupled with Dell's warranty/exchange policy, it makes it somewhat worthwhile to go through the processes to get the perfect monitor. I might end up selling the U2713H to purchase another U2713HM eventually or wait for something better to come out.
[UPDATE #1 4/20/2013]
1. I just ordered another Dell U2713HM monitor from Amazon and the monitor is absolutely perfect! There is no light bleed whatsoever in any corner which means no yellow tinted corner as well. Rev. A00 built Jan 2013. No crosshatching. Still has the buzzing noise when viewing text on the screen but you really have to put your ear to the monitor to notice it. Haven't tried using it in a dead silent room due to my case fans.
2. I just spoke with a Dell representative and apparently the well known backlight bleeding issues have been addressed and the fix will be implemented in monitors manufactured in May 2013 and after. I was issued a case number and was told to call back mid-June to place a warranty order for the new design.
[ORIGINAL REVIEW 4/9/2013]
I own both the ASUS PB278Q and Dell U2713HM monitors. After having used the Dell U2713HM for a few weeks side by side with the ASUS, I've come to the conclusion that both monitors are on pretty much on par with each other. The Dell has a few features I like better (buttons on the front instead of the bottom, white led on the power button instead of blue, USB hub, and thinner bottom bezel).
Both monitors are usually found on Amazon at around the same price point. However, if you do any color critical work and don't have a calibrator on hand, I'd get the Dell as it comes calibrated from factory. I'm not saying that the ASUS monitor cant reproduce accurate colors. You'd have to find someone to lend you a calibrator or purchase one if you get the ASUS monitor as the default settings are far from great. I calibrated both monitors using a Spyder 4 Elite and they look nearly identical now.
- Very high quality panel used. The screen is very bright, detailed, and the image quality is top notch. Photo editting on this monitor is a dream. (Gets a bit brighter than the ASUS at the brightest setting. 85% Brightness on the Dell is = 100% Brightness on the ASUS. I use both monitors at around 20 - 35% brightness so this is moot point.)
- I love the USB 3.0 hub on the left side of the monitor. I don't have to plug my USB flash drives on my tower anymore.
- Best warranty and service in the industry. If you find a dead pixel or a defect, they will ship you a new monitor next business day in advance and provide you with a return shipping label for your defective monitor. (They'll ship you a refurbished unit unless you continually receive defective monitors as replacements. I got Dell to send me a brand new unit.)
- Very easy to navigate and use On Screen Display menu.
- Comes factory calibrated with it's own unique calibration report. Good to know I have a monitor with an sRGB preset that is accurate out of the box. (The sRGB preset is very close to my calibrated ASUS monitor. A calibration is a must for the ASUS if you'll be doing any color critical work.)
- Thin bezel / frame. Aesthetically pleasing. (The ASUS bezel is slightly thicker on the bottom.)
- Non-PWM Backlighting. (The ASUS uses PWM to dim the monitor but I do not notice any flickering or eye fatigue even on the lowest brightness setting so it shouldn't be a concern if you're leaning more toward getting the ASUS. PWM is running at a high frequency.)
- Sturdy stand. The monitor feels very secure and stable on the stand. The pivot movement is smooth as well.
- Comes with VESA holes to mount on a wall or monitor arm.
- Monitor wakes up from sleep a couple seconds quicker than the ASUS monitor.
- Backlight bleeding in all four corners with the lower left corner being the most prominent. Very noticeable on dark backgrounds. (The ASUS has no noticeable light bleed.)
- Backlight bleeding on the left corners and edges have a yellowish hue. Causes images to look washed out and yellow.
- Buzzing noise when viewing lots of text (excel spreadsheets and Wikipedia webpage). I had to put my ear by the monitor to notice it. My laptop fan is much louder than the buzzing noise.
- * Crosshatching on white background. I only noticed this on one of the replacement screens I received from Dell and I had to really look for it by moving closer to the monitor.
- Input lag and response time is slightly worse compared to the ASUS. This shouldn't matter if you're not a hardcore, competition gamer.
- Does not come with a DisplayPort cable. (ASUS includes all cables.)
I have added pictures to the product page to compliment this review. Check the customer added images for them.
26 of 30 people found the following review helpful
1.0 out of 5 stars Yellowish backlight bleed was a deal-breaker,
This review is from: Dell U2713HM-IPS-LED CVN85 27-Inch Screen LED-lit Monitor (Personal Computers)I tried three of these (consecutively). Each had unacceptable levels of yellow-tinged backlight bleed in the lower left corner, visible under normal room lighting when displaying a solid black dead-pixel test page in full-screen mode (and, more practically, when using something like Mac Journal's 'Focused Editing' mode - a black background with green text).
This issue has been reported both here and elsewhere. It's a bit difficult to capture in photos, but you'll find some on the web. If this doesn't bother you, then go for it.
I first read about the 2713HM at MacWorld.com. They recommended it as a non-glossy alternative to Apple's displays, with which they compared it favorably. Out of curiosity, I dropped by an Apple store and loaded the same test page. For what it's worth, none of the displays (Thunderbolt, Apple LCD, a couple of 27" iMacs, and a 21" iMac) had the yellow-tinged bleed. My current display - a six-year-old Dell 2407WFP - doesn't have it either.
Dell tech support was atrocious. On the phone, it was 11 minutes before they routed my call to the correct department, and then a message said the wait would be another 45 minutes. I gave up after about 35 minutes (for a total of 46 minutes on the phone) and went back to Dell's web site to contact support via email. The web page didn't respond after I entered the required info. I tried multiple times with four different browsers and got the same result.
Amazon's good return policy, and Dell's simple eco-friendly packaging made the returns relatively painless. The Amazon customer service rep I spoke with was helpful and friendly and followed through on her commitments to call back.
14 of 15 people found the following review helpful
1.0 out of 5 stars Poor QC,
This review is from: Dell U2713HM-IPS-LED CVN85 27-Inch Screen LED-lit Monitor (Personal Computers)While the idea of the monitor is great and it has nice features it fails in quality. For the price you pay, you'd expect a higher quality item yet this has more issues than the rejected panels that come from third party korean sellers. Sadly I can't offer a review on its strong points as they are completely over shadowed.
As common with this unit apparently is terrible backlight bleeding in the lower left corner. My first one wasn't acceptable and tried for a second. Both were bad, the blacks look dull/yellow and the whites looked dirty in the left corner.
The first monitor after 3 days of being on has started some image problems, where things seem to be staying on screen long after they should have vanished.
Mine both had the oct 2012 build dates, for now stay clear of this model and save yourself some time.
20 of 23 people found the following review helpful
1.0 out of 5 stars I wouldn't risk it.,
This review is from: Dell U2713HM-IPS-LED CVN85 27-Inch Screen LED-lit Monitor (Personal Computers)No issues with Amazon. In fact they sent them our very quickly and their customer service has been amazing during my ordeal with this monitor. My issues are with Dell.
I purchased two of these monitors from Amazon. One of them had back light bleeding issues and the other had a dead pixel right in the middle of the screen. I contacted Dell in order to use my warranty and they happily sent me two monitors in exchange. I received the monitors, set them up, turned them on and to my amazement, they both had dead pixels. One of them was very noticeable. Sort of like a blob of dead pixels right in the middle. I looked on the box and it appears that Dell sent me a refurbished monitor instead of a new one. It makes me question if they even test these monitors before sending them out.
I am returning the 2 monitors I initially purchased to Amazon (full refund) and the two refurbished ones to Dell. I do not plan on ever buying a Dell monitor again.
It seems like when you buy this monitor you are taking a large gamble that you will be sent one that works, so you don't have to keep sending them back to Dell. For a monitor with this price, it is completely unacceptable.
22 of 26 people found the following review helpful
1.0 out of 5 stars Very nice IPS!,With bad QC!!!,
This review is from: Dell U2713HM-IPS-LED CVN85 27-Inch Screen LED-lit Monitor (Personal Computers)Ok,
So its been about 2 months since I started looking for a nicer LED/IPS, its been hell trying to find an LED/IPS that doesn't have quality issues...I will not buy a $500+ LED/IPS unless it has no dead pixels...I wanted a better warranty too and I decided to take the plunge and get a Dell! It has a great 3 year warranty and a zero bright dot policy! Well the first one I got had a dead pixel.....ugh!!! I hate sending stuff back but I earn my money and I work hard for it...so I will send it back it if doesn't meet my expectations.
So, today I get the replacement and wow just wow, this IPS is just the nicest LED/IPS I have ever seen! The colors are wow! The res is wow! The USB 3.0 is so nice! The stand is well built and I just love it! Took two months and spent $650 well over my price range but in the end it was worth it. So far no dead pixels and barley any black-light bleed(left corner,seems to happen a lot read about it before I bought it and knew this could show up), I'm very impressed and that's pretty hard to do!
I want to thank Amazon though, for having one of the best if not the best return policy. Its so nice that a company cares more about its customers then money! I can't and won't shop anywhere else now...even though you might find a better price elsewhere you can't buy piece of mind and Amazon offers that and more!
Will update if anything changes but my fingers are crossed!
Update:So I ran some screen tests and did a black screen test for about 30 mins, after about 10 mins the bottom left corner got really bad it almost looks yellow and extends almost to the middle of the screen, now here is the kicker! If I press down the the side of the screen it goes away, as soon as I release it goes back to this grey/yellow color...Now i'm mad!!! I have to send another monitor back to Amazon...ugh!!! I might just give up and buy a cheap Acer and call it a day....it seems like the higher price LED/IPS is more of a con then a pro. I'm willing to spend $120 on a cheap monitor and get some black-light bleed and some dead pixels, I'm not willing to spend $700 and get the same...ugh! You would think they would test these things, after all they say there premium panels...
Update: Today we got another replacement and it has a red stuck pixel right in the middle of the screen, good news is this panel has zero black light bleed, first time I've ever seen that before...I'm gonna try and un-stick this red pixel, either way if your looking for an IPS I would look elsewhere until QC is worked out, as these IPS are premium panels they shouldn't have these issues with them....Maybe its bad luck I don't know...Another red stuck pixel in the middle right...
I read a review on here and I should of listened to it...can't in good faith recommend these to others, if you got a premium panel you should feel good about it because i've been through 3 and 2 of them had dead/stuck pixels and the other one had light leakage on the corner and made the whole left side yellow and grey.
24 of 29 people found the following review helpful
3.0 out of 5 stars Great panel BUT.....backlight bleeding problems!!!,
This review is from: Dell U2713HM-IPS-LED CVN85 27-Inch Screen LED-lit Monitor (Personal Computers)I went through 2 Dell U2713s monitors from Amazon. The first 2 Dell U2713s were awesome but had HORRIBLE backlight bleeding (i posted pictures)! It was quite unfortunate. I finally gave up on Dell and decided to order the ASUS PB278Q monitor and it is just about perfect! The ASUS panel is amazing with no dead pixels and virtually NO backlight bleeding :) I am finally a happy man who can edit photos with a smile on my face :)
7 of 7 people found the following review helpful
4.0 out of 5 stars Good monitor, good Dell service,
This review is from: Dell U2713HM-IPS-LED CVN85 27-Inch Screen LED-lit Monitor (Personal Computers)Overview: I am giving this monitor 4 stars because it is a very nice monitor, I like the monitor a lot, and Dell service has been very good. I would recommend it to friends and family who need this big a monitor. However, neither the monitor nor some aspects of dealing with Dell have been great enough to rate 5 stars.
The important thing is that the monitor gives me great color and resolution. It is a definite step up for me, and I like it a lot. I could find no competition at anywhere near the price I paid for this one (I got it on a price dip to $549). There are graphically better monitors, but only at a substantially higher price.
Stand: the monitor stand is excellent -- all of the adjustments are smooth, positive, and do not require excessive force. I like the stand -- the best one I have used.
Resolution: this size and resolution results in better than average DPI. Try it, you'll like it. I also have a 23" HD monitor I have been happy with, but now I have seen the higher resolution of the U2713HM there is no going back. Text, for example, is quite visibly crisper. Very nice.
Anti-glare coating: It seems just fine to me. Some reports have complained bitterly about Dell's anti-glare coating on this model monitor. Those complaining either got a much worse monitor than any of the three samples I have looked at, or else their expectations are way different than mine. As far as I am concerned, Dell got it right.
The monitor is very good, but does have visible cross-hatching. The cross-hatching is quite visible on a red test screen, more subtly visible on the green test screen, and I do not see it on the blue, white, or black test screens. In actual use it is not obvious, although I can occasionally see it since I know it is there to look for -- it is subtle enough I doubt I would notice it if I did not know about it first. I consider the monitor to be fine for my use, but if I were a color professional I would have to reject the monitor. My understanding from the Internet is that Rev A02 fixes this, but I do not know how to get an A02 monitor. If you are not in a hurry, I would consider waiting until you see some reviews that say they got Rev A02 and that it does fix the cross-hatching problem.
The monitor I bought had a dead pixel. Dell immediately, and with no fuss, agreed to send me a replacement. I could continue to use mine until I got the replacement, and then send mine back in the same box the replacement came in, using the prepaid shipping label they would provide. Can't ask for better service than that. I see that some other review(s) say that Dell will not honor the warranty for units bought from Amazon -- all I can say is that I had no problem whatsoever. They did ask where I bought my monitor, and I told them it was from Amazon. There was no further mention of that and it did not interfere with Dell honoring their warranty.
The first replacement had dark corners, so they agreed to try again. The second replacement seems fine so I have accepted it (more detail below). Here is a summary of my three monitors, showing some differences:
Original Rev A01 China April 2013 12.6 lbs U2713HMt
1st replacement Rev A00 Mexico June 2013 10.6 lbs U2713HMt
2nd replacement Rev A00 China June 2013 10.6 lbs U2713HMt
Calibration reports -- each monitor comes with a calibration report. My first thought was that the report is for the monitor in the box, but on reflection I do not really know what to make of the report.
*) The calibration report has a serial number. Common sense tells me that the SN should be for the monitor the calibration report is on, and that should be the monitor in the box. Well, none of the three calibration reports has a serial number that matches the one on the monitor the report came with. That alone makes me suspicious that the report may not be as individual as Dell would like you to believe. (I had been wondering how they could economically do that.)
*) My original and second replacement monitors were assembled in China. The calibration graphs are quite similar, but not identical -- that's confidence-inspiring. I just wish the serial numbers matched the ones on the monitors, so I had some confidence that the calibration reports are for the monitors they come with.
*) The first replacement monitor (dark corners) was assembled in Mexico. The gray scale graph was not quite as good as the Chinese models (but close) and the Delta E histogram was quite a bit worse than the Chinese models. Note that these comments are about the calibration graphs -- none of which has a serial number that matches its monitor. Still, it is interesting that the Mexican monitor had the worst visual quality of the three and the Mexican calibration graphs were not as good as the Chinese ones either.
Revisions: I tried to get Dell support to tell me the difference between Rev A00 and Rev A01, so I could understand what the downside was to accepting an A00 replacement for my original A01 might be. The reps I talked to did their best, but Dell has not provided them with the needed information. All they can say is:
* One rep said that according to his information there is no difference.
* Another rep said that the only difference is the manufacturing date
* They all agree that the two revisions have the same Dell part number
No difference -- well, then explain to me how there can be no difference when the Rev A01 monitor weighs 12.6 lbs and both Rev A01 monitors weigh 10.6 lbs. It seems clear to me that there must be some difference to account for those 2 lbs. They have no answer to that.
Manufacturing data -- my Rev A01 was dated April 2013, and both of my Rev A00 were dated June 2013. I would expect A00 to be older than A01. My best conjecture is that it varies by specific factory, but I do not really know and they could not answer that one either.
Same part number -- I'll take their word for it, but two different revisions having the same internal part number sounds to me like a great recipe for support confusion and headaches.
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