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  • Dell Venue 11 Pro 4th Gen Core i5-4210Y 4GB 128GB Windows 8.1 Professional
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Dell Venue 11 Pro 4th Gen Core i5-4210Y 4GB 128GB Windows 8.1 Professional

by Dell
| 30 answered questions

Price: $489.99 & FREE Shipping. Details
In Stock.
Sold by Issaquah Highlands Tech and Fulfilled by Amazon. Gift-wrap available.
  • Color: Black
  • Microsoft® Windows® 8.1 64-bit pre-installed
  • Intel® 4th Gen Core i5-4210Y Dual-Core 1.5GHz CPU
  • Max Turbo Frequency: 1.9 GHz
  • Intel® Smart Cache: 3 MB
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2 new from $489.99 2 used from $425.00 9 refurbished from $389.99
$489.99 & FREE Shipping. Details In Stock. Sold by Issaquah Highlands Tech and Fulfilled by Amazon. Gift-wrap available.

Frequently Bought Together

Dell Venue 11 Pro 4th Gen Core i5-4210Y 4GB 128GB Windows 8.1 Professional + Dell Tablet Keyboard - Mobile for Venue 11 Pro (5J36C) + Dell Active Stylus (750-AADH)
Price for all three: $643.98

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Product Information

Expand all Collapse all Technical Details
Screen Size10.8 inches
Hard Drive128 GB
Average Battery Life (in hours) 36 hours
Brand NameDell
SeriesDell Venue 11 Pro
Item model numberVenue 11 Pro
Hardware PlatformPC
Operating SystemWindows 8 Pro
Color Black
Rear Webcam Resolution 8 MP
Computer Memory TypeDDR3 SDRAM
  
Additional Information
ASINB00KEAY56G
Best Sellers Rank #2,178 in Computers & Accessories (See top 100)
Shipping Weight2.9 pounds (View shipping rates and policies)
Date First AvailableMay 18, 2014
  
Warranty & Support
Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellableRead more condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here
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Product Description

Dell Venue 11 Pro Core i5-4210Y Dual-Core 1.5GHz 10.8" Capacitive Touchscreen Tablet General Features

Customer Questions & Answers

Customer Reviews

They couldn't agree on anything - always somebody else's decision.
Douglas D
I did full updates and installed all the dell software but couldn't find anything that would fix the issue.
TrulyUncouth
When I called to check with Dell, they calmly told me that the motherboard had been on back-order.
Tom H

Most Helpful Customer Reviews

21 of 22 people found the following review helpful By Luke swierczynski on August 23, 2014
Verified Purchase
Computer right away had issues with freezing. Can easily be fixed by disabling certain power options such as the Panel Self Refresh. Issues like this should have been fixed before a products launch. This came out early.

You can disable these functions by;
Left click graphics icon
Graphics Properties
Power
On battery
Turn Panel Self Refresh off

The specs defined are incorrect the system specs are as follows:

Intel(R) Core(TM) i5-4300Y CPU not the posted i5-4210Y
(the i5-4300Y is a better processor, no complaints, max turbo of 4300 is 2.3 in comparison to the 4210 1.9)

All other specs are as listed.

Computer does not come with product key for Microsoft Office Home & Student.

Update after 1 month of use:

Returning said tablet due to lock up problems that persist despite the above "fix" I'd venture to guess that the tablet has hardware problems and not software ones as I had hopped seeing as Dell has still not fixed the issues persisting with this tablet. The tablet becomes extremely hot running simple programs like word, with no background processes, the fan is extremely loud and seemingly ineffective due to how hot this device gets.
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28 of 31 people found the following review helpful By Tom H on November 3, 2014
Although this wasn't the exact model/specs that I purchased back in July 2014, be advised that if you need tech support or the customary replacement (when it dies), you are out of luck! After Dell's on-site next-business-day support told me that a tech would come to replace the motherboard, no one ever showed up at my office on the day of the appointment. When I called to check with Dell, they calmly told me that the motherboard had been on back-order. I would still be waiting for the Tech if I hadn't called to follow-up. This lack of internal communication at Dell has been a major issue for several years and, contrary to Dell's claims, if you need anything beyond the most basic tech support, you're on your own. It's not that their techies aren't experts, it's that no one is managing them or the information they need to serve customers.

After politely insisting on speaking with a "manager," they agreed to send a replacement Venue 11 Pro. That took only a little over one hour. Getting the replacement ended up taking 30+ days... and they sent me a replacement that was not up to the specs of my original tablet in that the OS was 32-bit not 64-bit, the processor was much slower, and the wireless was a cheaper version... 2+ hours on the phone (last day only), being transferred to "the person that can help you..." and being disconnected twice... You get the picture.

After being a loyal Dell customer for 20 years (for my IT consulting business), I finally had to give up trying. I've learned my lesson and I will never buy another Dell of any kind. Every person that I had to speak with started from the very beginning, asking for the exact same information... before they transferred me to someone else, and so the cycle goes. Any questions?
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14 of 16 people found the following review helpful By TrulyUncouth on September 10, 2014
Verified Purchase
I had hoped since the mostly negative reviews about this tablet were from months ago that Dell had managed to fix the lockup problems. Apparently I was too optimistic and Dell has decided to abandon this tablet completely. It's now 9 months after initial release and I had numerous problems with lockups.

I did full updates and installed all the dell software but couldn't find anything that would fix the issue. Sadly, I got it for a steal and the processor ran like a dream when needed but the freeze issues were just too often for me to overlook and I had to send it back. Really too bad, I wanted to like the tablet very much.
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6 of 6 people found the following review helpful By AP on January 4, 2015
Verified Purchase
I was looking for a tablet/laptop type unit to replace both an iPad and Lenovo Windows 7 Netbook. I really love using the iPad but sometimes I need a Windows device for work. My goal was to find something that would combine the best of both. I use the Netbook on my lap a lot and this seemed to rule out all of the devices that use a kick-stand and those with flimsy keyboards. Windows 8.1 is the only OS that comes close to the ease of the iPad yet still letting me use the business Windows-based applications that I must. I did a lot of research, and in spite of some of the negative reviews, settled on the Dell Venue 11 Pro with Core i5-4210Y, 4 GB RAM and 128 GB SSD and the optional Dell Tablet Keyboard (with battery).

I found 6 complaints in the reviews about this device and have included my own experience with each:

i5-4300Y delivered vs i5-4210Y advertised. This is also what I received, and as the other reviewer mentioned, the 4300Y is a little faster, so no complaint.

Freezing. Some of those who identified this problem also identified solutions (BIOS update and Power Settings changes). I thought that if I had this problem I knew the solution. I don’t have this problem.

No MS Home & Student Key. I didn’t see where this was offered in the first place. Maybe an earlier listing?

Refurbished device received vs New device advertised. Sometimes sellers screw up and ship the wrong thing. The seller’s response indicated they had taken care of their mistake.

Sound sometimes stops. I only read this on 1 review, so I discounted the complaint. Guess what? Now there are 2 complaints.

Dell has abandoned this product.
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