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Dell XPS 15z XPS15z-72ELS Laptop (Elemental Silver) [Discontinued By Manufacturer]

by Dell
3.6 out of 5 stars 52 customer reviews

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  • Intel Core i5 Processor 2.3GHz
  • 6GB DDR3 RAM
  • 500GB 7200RPM Hard Drive
  • 15.6-Inch Screen, NVIDIA GeForce GT 525M 1GB
  • Windows 7 Home Premium
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Product Description

Product Description

Movies, games, music and Web chat come to life with amazing visuals and incredible sound - all powered by the latest Intel processors. Its top-of-the-line adaptable speed and responsiveness make the 2nd-generation Intel Core processors the ideal choice for visibly smart performance.

Amazon.com


Product Information

Technical Details

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Summary : Screen Size, Screen Resolution, Graphics Coprocessor, Graphics Card RAM
Screen Size 15.6 inches
Screen Resolution 1366 x 768
Max Screen Resolution 1336 x 768 pixels
Processor 2.3 GHz Intel Core i5
RAM 6 GB DDR3
Hard Drive 500 GB SATA
Graphics Coprocessor NVIDIA GeForce GT 525M
Chipset Brand Intel
Card Description GT 525M
Graphics Card Ram Size 1024 MB
Number of USB 2.0 Ports 2
Brand Name Dell
Series XPS
Item model number XPS15z-72ELS
Operating System Windows 7;
Item Weight 6 pounds
Product Dimensions 10.4 x 1.3 x 15 inches
Item Dimensions L x W x H 10.4 x 1.3 x 15 inches
Color Elemental Silver
Processor Brand Intel
Processor Count 2
Computer Memory Type DDR3 SDRAM
Hard Drive Rotational Speed 7200 RPM
Optical Drive Type Dual layer DVD Burner
Audio-out Ports (#) 1
Battery Type lithium_ion
Power Source AC

Additional Information

ASIN B004ZOD8LU
Customer Reviews
3.6 out of 5 stars 52 customer reviews

3.6 out of 5 stars
Best Sellers Rank #40,545 in Computers & Accessories (See top 100)
#8,457 in Computers & Accessories > Laptops
Shipping Weight 12.2 pounds
Domestic Shipping Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
International Shipping This item is not eligible for international shipping. Learn More
Date First Available June 15, 2011

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here

Customer Reviews

Top Customer Reviews

Bought this system based on a friend's recommendation who works for Dell. Also was a strong Dell loyalist for over 10 years because my previous laptops were all Dell. Unfortunately my experience with this system has been fraught with troubles.

My new laptop arrived and setup was a breeze. However within a week the batter stopped charging and was disabled. After hrs on the phone with Dell and everyone assuring me this was a unique problem, they sent me a new system. guess what same problem 10 days later. Another 2 days on the phone with their customer service folks in Hyderabad who kept trying to fix the problem. Ultimately they sent in a technician who replaced the battery and the system has been working fine since then. They extended my warrant by 4 months to compensate me for my troubles- i guess i should have just bought a refurbished one which is what I essentially got for buying their top of the line laptop.

Now a month later, the wireless card has started acting up. If I step into a room away from where the router sits, it randomly disconnects and tries to connect. Its disconnected 90% of the time. Funny thing is I have a 6 year old Dell Inspiron which works fine and streams video movies without once dropping the signal sitting right next to this machine. I've tried new wireless routers but the problem persists. Called their customer service and they claim it is a software issue without even looking at it and want to charge me to troubleshoot the problem. Dell's service was one thing going for them- but i'm afraid that has started to suck too now.

I would strongly discourage anyone from buying this unless you enjoy being on the phone with a service technician being bumped from hardware to wireless to software to XPS support teams.Other than that it seems like a pretty decent machine that looks sleek, works well when no issues.
2 Comments 33 of 36 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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I have owned several brands of laptops in all different size screens, but I have mostly stayed with Dell. I opted for all the bells and whistles on this one such as a higher resolution 1080 and the Core i7. Therefore, the configuration is higher end than the one listed here. But, basically it is the same computer. This XPS 15z is by far the best one I have had to date. I might add that I also have a MacBook Pro 15 inch. Both computers have their good points, but overall I prefer this Dell XPS.

The design is similar to the MBP, yet keeps a distinctive style. The keys on the keyboard are well spaced and the key travel works just fine and I find it easy to use. And of course, the backlit keyboard really comes in handy. I have had this feature before and love it. The screen resolution and brightness is fantastic, very sharp and clear. The speed is, well, fast. What else can I say. Everything just zips right along. The sound quality is above average for a laptop. The large touchpad is well placed and also easy to use.

I really cannot fault this computer at all. Even though nothing is perfect, I have yet to find anything I don't like. I am just not the type that will complain about the cup holders in a Lexus. That is pointless.

If you want a high end laptop, then I highly recommend this Dell XPS 15z. Give it a try and see for yourself.
4 Comments 22 of 27 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Verified Purchase
I bought this laptop in 07/11 when it was newly launched. I must admit that the looks got me. Dont get me wrong, its a decent laptop. Sleek looks, good display, light weight and decent battery life...it had it all going for it. Until one day, out of the blue, when I got a message while starting it up "the battery has been temporarily disabled. Please turn off your computer and try it again when the unit is at operational temperature". Initially, I thought that the system might have gotten overheated, but with a surrounding temperature of <40 F, it didnt seem very convincing. I unplugged the AC adapted and boom...the laptop goes blank. It never worked without the AC adapter (just on battery power) after that. Basically, after searching online, I found out that other owners of this laptop have had the same problem with the battery. Dell doesnt have a good answer for it as of now and ends up replacing the battery or battery + motherboard to solve the problem. They are not certain if replacing parts is actually the solution. I spend a few hours with the Dell tech support and realized that I would have to send the laptop to a Dell depot as my warranty didnt cover them sending a technician on site. To sum up, I am gonna have to be without a laptop for at least 2 weeks because the company didnt want to make an exception of sending someone on site despite it being a inherent defect in the laptop hardware/software.

I am not certain how it is gonna work after it comes back from the depot but I will keep my fingers crossed.
Comment 12 of 14 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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I bought this laptop for use at college and moderate gaming while traveling. The price and specifications were just fine, however buyers beware! Upon receiving the first unit it worked for about a week until the ram needed to be replaced. Since this unit has no back panel, the technician had to completely remove the back case and in doing so snapped it because of its awkward design. Dell sent a new one. Unfortunately that one had graphics card problems and Dell sent the wrong parts when asked to replace it. It took 2 weeks and several different trips to fix. I would never recommend this product to anyone. Wayyy too many problems, overheating is also an issue as is the short battery life. Drivers are a pain to re-install if you want to do a clean system wipe.
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