Customer Reviews

Delonghi DDE400 Dehumidifer, 40-Pint Capacity

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(3)

 

 

I bought a Delonghi dehumidifer two years ago because of the slick packaging. At the time I was worried that even though it looked good, it might have poor quality. My worst worries were confirmed. By the end of the first summer, the motor stopped working. To get repair service, you have to take it to an authorized repairer--there are only a couple on the East Coast. While there was one within 45 minutes--that amounts to a waster of two hours of travel, including time at the shop. Any way, the repair shop was swamped with repairing the same model. When I got it back from the repair shop, after a month, it still didn't work. Delonghi customer service told me that my only recourse was to continue to go back to their sole authorized repair shop. I decided to cut my losses at that point.

I bought two and both came broken. The first one had something loose in the machinery and it was leaving a huge puddle on the floor. The wheel also broke on the first day. I was stubborn enough to go for my second trusting the name/brand. Unfortunately the second one didn't even work at all! And you can only take them to authorized dealers. Obviously there were none in my area......I give up on Delonhgi

I bought one of these last winter to dehumidify my husband's shop. It has worked exactly as promised. It runs so quietly you don't notice the noise. It has really reduced the humidity in the shop. I have not had any mechanical problems with it. I would and probably will buy more of these in the future.

I purchased this item, but it arrived dead in the water, so to speak. I called and talked with Joe Pinto at DeLonghi repeatedly; oh, he made promises. Here is his number because you will need to memorize it--(866) 826-7623. Weeks and weeks went by before they finally honored their warranty. Have I learned my lesson? Will you?

I bought mine 3 years ago. Its been in use continuously (while docked) on my sailboat since it arrived. I keep it in the main salon and leave the doors to the staterooms and head open. It works great, even in winter (I try to keep the boat above freezing, but not by much), and I would replace it with the exact same model in a heartbeat.

--> March 2009 <---.

EIGHT years now, and still going strong. This was a very good buy for me, and I now look for Delonghi when buying appliances.