Customer Reviews

43
3.7 out of 5 stars
Delsey Luggage Helium Colours Lightweight Carry On Hardside 4 Wheel Spinner, Black, 21 Inch
Size Name: One SizeColor Name: BlackChange
Price:$84.99 + Free shipping with Amazon Prime
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51 of 52 people found the following review helpful
on November 4, 2012
Verified Purchase
If you are looking for a very light case, this might be the best. It has a double locker instead of a zipper, so you may either carry-on or check it.
If you are looking for a real hard side and very resistant case, try something else: this one is so flexible (despite not as much as a Delsey Helium) and, if you check it in, perhaps you will have problems, both with the case and with its contents. If this is your case, you should better choose a Delsey Meridian Plus (same size, far more harder).
Some other comments:
1. The 4-wheel system helps a lot;
2. The lack of a lateral handle sucks;
3. This thing has a strange feature: instead of opening by the side, as most cases do, it opens by the top. It is weird and more difficult to close.
All considered, it is reasonable for its price. I'd say it deserves 5 stars for the first case (when the weight matters) and 3 stars for the second (when the hardness counts). On average, a 4-stars product.
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16 of 16 people found the following review helpful
TOP 500 REVIEWERon March 12, 2013
Size Name: One SizeColor Name: BlackVerified Purchase
I test-flew this bag, and it performed beautifully. It's quite big for luggage that qualifies as carry-on, and it does indeed fit into the overhead compartment. I carried clothes for four days in the bag, plus some extra clothes I bought on my trip. On my return, I really had to stuff the bag to get everything home. I think the softness and flexibility of the plastic case helped in this regard. It yielded nicely to overstuffing.

I cut out the straps inside the bag to make a bigger cavity, so I could pile things in. But organized people will probably like the straps just as they are.

I found the exterior clip-style closing devices easy to use, and the combination lock convenient. I also like the looks of the bag with its chic black-on-black striped pattern.
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14 of 14 people found the following review helpful
on May 28, 2014
Size Name: One SizeColor Name: Emerald GreenVerified Purchase
I purchased 3 of these carry-on sized & 1 29in for checked this based on the color, brand & more importantly sizes. I was very disappointed on the other hand when I received the luggage and realized those dimensions do not include the wheels, this is for the packing area only.

I'm flying American and their size requirements are what I consider non-standard. Anyways I specifically researched this and nowhere did I find that the luggage is actually 24 x 16 x 9.5. I find this deceptive and highly inconvenient. I sent them all back and found a much better brand (LOJEL). At least they were smart enough to give the actual dimensions with and without wheels.
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25 of 29 people found the following review helpful
on December 25, 2013
Size Name: One SizeColor Name: Yellow
I am writing this to help other customers who have received this luggage. I gave this luggage 5-stars so it makes the top of the list, I have no used it yet but so far it looks good.
The luggage came locked and without instructions in site. Everything online with this brand says to press the "reset" button with a something small. This luggage does not have that feature. When you receive the luggage turn all numbers to 0 and it should open for you. I figured this out by chance, as my luggage was not set to all zeros when I received it. Once you are able to open your luggage the instructions are probably inside (like mine were) which make zero sense, but whatever.
Obviously you can follow the directions if you have them. But if you do not have them, here they are:
1) With your luggage open (using combination 0-0-0), look on back of combination lock.
2) There is a backwards L shape contraption, move the lever to the top of the L.
3) Set your desired combination.
4) Move lever back to original position.
5) Combination is set.

Hope this helps!
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8 of 8 people found the following review helpful
on February 4, 2014
Size Name: One SizeColor Name: Emerald Green
We bought 2 and after one cruise the wheels on the pink one broke and there is no way to fix it. Not worth it for only one time using it. We called the company twice. Had to leave a message and our call was never returned.
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11 of 13 people found the following review helpful
on November 24, 2012
Size Name: One SizeColor Name: BlueVerified Purchase
It fit nicely in the overhead bin and was extremely easy to pull around. I wanted a hard sided, NON-zippered small bag and this one met my requirements.

8/21/2013:

Ordered a second one in the emerald green color. They sent black. I used the Amazon website to contact them and had an answer within minutes. They shipped me another suitcase in the correct color and a return UPS label for the black suitcase. I am very pleased with the customer service as well as the product.
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4 of 4 people found the following review helpful
on May 5, 2014
Size Name: One SizeColor Name: BlueVerified Purchase
Listed as 15 x 9 x 21 inches. This is not correct.

In reality from top to bottom of wheels (with handle completely retracted), the length is 23.5"

This is too large for most airlines carry-on size restricitons.
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3 of 3 people found the following review helpful
on November 2, 2014
Size Name: One SizeColor Name: Emerald GreenVerified Purchase
I purchased this back in June as I started traveling a lot with work and needed a little carry on that is big enough to hold all my essentials. This is perfect!! I had been eyeing it up in a department store but it was double the price there. It is slightly bigger because of the wheels but fits perfectly inside the United bag "checker" at the check in desks. I have taken this on multiple airlines and different sized planes and it has fit perfectly. It is a little softer and has marked a bit when I've flown regional jets that don't accept roller bags. They push your bag down a slide and it gets bumped around but it still looks and works great. The one down side to it is that it doesn't have a side handle, I never realized how much you use a side handle until I got this bag, mainly getting in and out of cabs but I adjusted quite quickly to the one handle. Flying so much made me realize how many black bags there are out there, this one stands out, is easy to identify and gets lots of compliments. I love it.
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7 of 9 people found the following review helpful
on May 7, 2014
For the person who returned her luggage: This is a Carry On. That means that you have it with you at all times. It is not checked. It is not left in the waiting area to hold your seat while you get coffee. The manner of its closing and locking is, therefore, not an issue. I have never locked a carry on as it really doesn't seem necessary. Polycarbonate is not metal. It is a thermoplastic polymer, hard, easily molded and long lasting. See, I did learn something useful in chemistry, Prof. Holmes.

I find this quite a convenient, easy to handle, easy to place in the overhead bin piece. it opens and closes just fine for the TSA inspections. Opening from the top isn't a problem. My cube packing bags just pop out and I close the suitcase, put it in the closet out of the way in the hotel room. It rolls well, turns well and follows me sideways up the airplane aisle like a well trained suitcase should.

I also have a matching Delsey lime green Hardside Spinner suitcase which I do check, of course. It has made 3 trips. And lucky me, I can quickly spot it on the luggage carousel. If it's lime it must be mine. The lock works quickly and easily and it rolls and turns well. The only problem I see is that all those travelers who now carry black luggage and have to check all those black bags on the carousel seeking their black luggage, will see mine and change to my lovely lime color so that my luggage will no longer be unique.
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1 of 1 people found the following review helpful
on December 5, 2014
Size Name: One SizeColor Name: BlackVerified Purchase
I had this Carry on for a year.
I ended up buying another one.

Some pros I can't just drop:

1. Good plastic quality (used it a lot, no scratches!)
2. Sturdy handle (doesnt wobble at all)
3. Good wheels (doesn't fall like some other suitcases)

no, the CONS:

1. The hinge.
When you open it, the hinge is not on its side.
The hinge is located at the bottom, near the wheels
So when you open it, it doesn't completely open (to be laid on the bed)
It "stands" under some weird angle and I always worry about the plastic hinge there.
Also, as all the "lid" half has is two straps, everything falls down when you open it.
Very inconvenient.

2. The compartments.
As I mentioned, the "lid" half doesn't have a separator, like a net.
Only X-shaped strap, which isn't good enough to hold everything from falling.
I ended up swaddling my clothes with a towel and then putting on the straps.
Lost so many sweat trying to tuck it everywhere, putting falling things back.

3. The side lock.
It has a combination lock on one side and a "twist with your fingers" lock on the other.
So anyone who opens this second lock can put his arm inside, it can be opened
with the opening like 3-4" wide enough for the thieves hand.

4. The rim.
When you are tucking in the clothing to fit in it, don't you ever let some of it
hang down. Or your shirts sleeves. Or your tie. Or shoelaces.
It will be "eaten" by the rims when you try to close the suitcase.
This will skew it so much it can probably break.
This is so much easier with the zipper locks.

Each of this cons is a deal breaker for me.
Threw it away and bought a little more expensive but good one.
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