Your rating(Clear)Rate this item


There was a problem filtering reviews right now. Please try again later.

17 of 17 people found the following review helpful
on November 17, 2012
Verified Purchase
I am dismayed by my two most recent Delsey purchases. This item, my latest, I bought to replace an earlier Delsey purchase that simply didn't last. I travel occasionally (domestically) for business (4-6 times/year) and (domestically and internationally) for pleasure (4-6 times/year). And, like many other travelers, I have learned from my most recent airline experiences that travelers often check their bags to their detriment -- poor bag handling and misplaced or lost luggage. Thus, I carry-on more than 90% of the time, packing lean in the process. Because my bags are seldom handled by anyone but me, I expect more longevity of my bags due to less wear and tear. Simply put, Delsey bags don't hold up. I have owned 3 Delsey, rolling carry-on bags in the last 10 years or so, and my wife has owned 2 Delsey bags. Our first two Delsey bags held up remarkably well, considering the low prices we paid for them. I wish that I could say the same for our last three bags. I have used my current bag -- this bag I am reviewing -- exactly 5 times since buying it in August 2012. I have traveled with it from Denver, CO to (1) Portland, OR, (2) San Francisco, CA, (3) Baltimore, MD, (4) Washington, DC and (5) Barcelona, Spain. After each trip, the bag has shown more wear and tear than I deem acceptable. The fabric is fraying throughout. The inner lining has ripped in two places. The rivets on the newly-designed handle are loose, and the fabric around the rivets is ripping and fraying around the eyelets. I feared this handle design change as soon as I bought the bag, and I have realized those fears. One major annoyance/defect I have observed since buying the bag is that the telescoping handle never extends the entire length the first time I release it from its locked position. Instead, the handle catches, mid telescope, such that I have to depress the thumb lock again in order to extend it fully. Because of this defect, I have dropped my bag several times during this extension process -- a handful of times in the jet way as I exit aircraft in the mad rush to deplane -- which, as you may imagine, causes walking collisions and delays as passengers stack up behind me upon exit of the cattle cars we all fly in today. Finally, my bag -- when fully packed but not zipper-expanded -- doesn't fit into the overhead storage of many common planes. Specifically, my bag is difficult to fit into Boeing 777 and 757 overhead storage, because the depth of the bins is too shallow to accommodate it. It does however fit into Airbus 300-series planes (Airbus 319s and 320s) which have deeper overhead storage bins. So, do not over pack this Delsey bag, especially by unzipping the expandable area, and expect your bag to fit into most overhead bins. It won't fit easily or sometimes at all. Also, don't put any items -- like your bagged liquids -- in the external pockets, unless you want to rip the pockets (pocket stitching and pocket zippers) on the front side of the bag or the rubber suitcase protectors from on the backside of the bag.
33 commentsWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
6 of 6 people found the following review helpful
on October 21, 2012
Size Name: One SizeColor Name: Black
All aspects of this carry-on are great, except for the most important thing of all - comfort while pulling. The metal handle looks sleek and stylish but obviously the designer (nor anyone else at Delsey) has pulled the case. The metal handle is not ergonomically comfortable and the metal itself hurts while pulling. I travel several times a week and am about to send the thing back for one with a more comfortable handle.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
3 of 3 people found the following review helpful
on December 10, 2012
Size Name: One SizeColor Name: BlackVerified Purchase
I loved this bag at first, but then found some issues. The plastic stand on the bottom isn't as far forward as it should be, so if you have a lot of stuff at the of the bag when you're packing it, the bag will fall forward when you stand it up. I only use the bag for carry on (so it's not very abused) and yet some of the decorative plastic on the handle fell off. The handle itself is also somewhat sharp, so it's not very comfortable to use. The bag had so much potential, but I wouldn't buy it if I had the chance all over again. The older version of this bag was better.

Update: Not only did part of the handle fall off, but now the rubber underneath is disintegrating. I've only used the bag for probably 20 trips and almost always was a carry on so it's not like it's that abused. The bag falls over nearly every time I travel. I'm going to get something new and just throw this away.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
1 of 1 people found the following review helpful
on January 30, 2013
Size Name: One SizeColor Name: BlueVerified Purchase
...for the overhead bin in a plane. I take a lot of short trips and this has all the storage compartments I need and will hold 4 days of slacks/tops and a copule pairs of shoes easily...and my toiletries/makeup bag/flatiron. Nice purchase for me, nice price.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on March 10, 2014
dont buy this carry on. the wheels are very unstable and one of mines broke in the middle of a trip, after just 6 months of purchase. called Delsey customer service and they would not replace or do anything about it.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on October 12, 2013
Size Name: One SizeColor Name: BlueVerified Purchase
I purchased this to go with other luggage that I owned. I actually thought it was a little smaller than my other overnight bag, but it is the same size. Did not send it back because this is a bag that can be used all the time....fits on plane above seat.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on September 25, 2013
Size Name: One SizeColor Name: BlueVerified Purchase
I purchased this Delsey after my previous carryon's telescoping handle broke and cut up my arm during a trip last year. The handle of the Delsey feels sturdier than many other telescoping handles on similar carryons. It feels like a single piece construction, unlike many that are cheap plastic screwed together to connect the two telescoping rods.

It fit, with wheels out or in, in the overhead compartments of all the aircraft I've flown on since purchase: Boeing 737s, 757s and various Airbuses. The zippers for the expandable part are stiff and do not allow lid to collapse under it's own weight, even if the suitcase is empty. I have to push on it a little to get it to slide into the undersized airline baggage sizer and some overhead bins.

After our first trip this suitcase accompanied us on, my husband started taking it on his business trips because the carryon he had often had to be turned sideways to fit in overhead bins. When I told him I was taking this Delsey on our vacation this year and he couldn't use it, he bought another one.

Pros:
1. Sturdy construction
2. Large, sturdy wheels. Rolls smoothly.
3. Fits in the overhead bins
4. Expands for car trips
5. Has survived many cross country trips, often with 30 lbs of stuff inside
6. Light weight

Cons:
1. Doesn't come in burgundy
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on January 20, 2013
Size Name: One SizeColor Name: BlueVerified Purchase
I have two larger Delsey Heliums and I love them. With the new 50 pound weight limit strictly enforced, I don't want to waste pounds on my suitcase! I bought two of the carry-ons to match and love them as well. My only complaint is that it does not come with an integrated suiter. Luckily, I have detachable suiters from previous suitcases that work with this. I would definitely recommend for a carry-on or for a suitcase for a child that they can maneuver themselves.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
on October 15, 2014
Size Name: One SizeColor Name: BlueVerified Purchase
Low quality, Not very good durability.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
2 of 4 people found the following review helpful
on December 17, 2012
Size Name: One SizeColor Name: BlackVerified Purchase
I bought the previous version of this back due to the review of a leading consumer magazine that reports on this type of thing, and I am extremely happy with this new one, too. The next highest rated bag was a Tumi at 5x the price.

Pros: Cheap ($60-80) so you can buy a new one when air travel eventually destroys it. You can buy 5 of these for the price of a Tumi, and I guarantee it will last the same amount of time.

Cons: The other consultants may sneer at you non-Tumi bag, but then you will slap them in the face with your stack of money.
0CommentWas this review helpful to you?YesNoSending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse

Questions? Get fast answers from reviewers

Please make sure that you've entered a valid question. You can edit your question or post anyway.
Please enter a question.

     
 
Customers who viewed this also viewed


 
     

Send us feedback

How can we make Amazon Customer Reviews better for you?
Let us know here.

Your Recently Viewed Items and Featured Recommendations 
 

After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in.