Most helpful critical review
19 of 20 people found the following review helpful
I used to love Delsey but this one ended the love affair
on December 1, 2012
I used to love Delsey. I bought a Delsey soft case suitcase 5years ago in the UK, been around with me around the world at least 4times still in perfect condition, yes it is worn but it is still perfect. I picked up this hardcase from Delsey in Florida in March. On the 2nd trip the zipper came apart. Completely. My stuff was almost splattered around on the tarmac in Shanghai..Hotel investigated whether it can be repaired, but the local Delsey office said not because it is a hardcase and the zipper is swon on plastic for which they havent got the equipment for. I was left without a suitcase! Had to rush and buy a new one and leave this one to be thrown out..Lesson learnt - I will never buy a Delsey Hardcase again. Going back to the trusted Delsey soft case.