Most helpful critical review
38 of 42 people found the following review helpful
Used Equipment at New Prices! >:-(
on June 28, 2012
I bought this rack directly from the manufacturer (Fitness Destination is run by Deltech). I got this thing in the mail yesterday (shipped on Monday, got it on Wednesday). I also ordered the weight tree. Luckily all the parts were present and at first I thought a few pieces were scratched up during shipping. But once everything was unboxed and all the wrapping was removed it was very clear this was a USED rack that is being sold as new. Most of the pieces had paint chipped off to the bare steel and the most telling sign were the "washer marks" where the rack had obviously been assembled previously. There was wear on the black pull knobs of all the bar holders and safety bars. AND there was an attempt to cover some of the paint-chipped areas with white spray paint! Can you believe that?! The bar holders and safety bars all come with these step-down spacer things already inserted BUT the top ones will not go down over the support beams. You have to remove them pretty much. No matter what I did, they would not slide down over the beams because of the poor design. I think had this rack been new and the spacers were better designed, this rack would have gotten a great review. It's solid, heavy (11 gauge not 14)and easy to assemble. But no one wants to give up their hard earned money to buy a new rack to only have a used one delivered that looks like someone's already broken it in. They know you won't try to send it back because it's 200+ pounds. And you can't refuse shipping if you can't see the damage until you open it. Our city has several "Play It Again Sports" stores. If I wanted a used rack, I would have gone there and bought one. You wouldn't buy a NEW car covered with scratches, chipped paint or parts that don't fit would you?