8 of 8 people found the following review helpful:
3.0 out of 5 stars
Author has a newer book, June 4, 1997
By A Customer
This review is from: Deming Route to Quality and Productivity: Road Maps and Roadblocks (Hardcover)
This book is a very good summary of The Fourteen Points, developed by W. Edwards Deming. However, William W. Scherkenbach has a newer book that actually comments on many portions of Deming's work and gives excellent information on how to implement these ideas in your company. The title of this newer book is "Deming's Road to Continual Improvement," published by SPC Press
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1 of 2 people found the following review helpful:
4.0 out of 5 stars
Good Summary, July 3, 2000
This review is from: Deming Route to Quality and Productivity: Road Maps and Roadblocks (Hardcover)
This was a good summary for busy managers. It covers the major ideas in a quick to read format.
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