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Deming management method [Bargain Price] [Paperback]

Mary Walton (Author)

4.4 out of 5 stars See all reviews (12 customer reviews) |

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Book Description

Publication Date: November 1, 1988

Whether you are the owner of a small business, a middle manager in a mid-sized company, or the CEO of a multinational, this book can show you how to improve your profits and productivity. Change, Dr. Deming believes, should start at the top with an informed, quality-conscious management. His 14 points for managers offer practical applications for everyday business life.

--This text refers to an alternate Paperback edition.

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Product Details

Paperback: 262 pages
ISBN-10: 0399550003
ASIN: B000EPFW0O
Product Dimensions: 9.1 x 5.8 x 0.8 inches
Shipping Weight: 10.6 ounces

Average Customer Review: 4.4 out of 5 stars See all reviews (12 customer reviews)

Amazon Best Sellers Rank: #1,372,398 in Books (See Top 100 in Books)

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Customer Reviews

12 Reviews

5 star:		(9)
4 star:		(1)
3 star:		(1)
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Average Customer Review

4.4 out of 5 stars (12 customer reviews)

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37 of 42 people found the following review helpful:

5.0 out of 5 stars Should be required reading in every school, May 7, 1997

By A Customer

This review is from: Deming management method (Hardcover)

The industrial miracle in Japan is a prime example of what can happen when a nation commits itself to quality and long-range vision instead of the latest illness: "Turning a Fast Buck-itis." Economically, Japan may be in hot water, but in less then 50 years, Japan went from making rubber dog-shit, to turning out some of the highest quality precision work in the world. When Dr. Deming first began speaking in America, America was still riding along on the post-war victory wave. No one would listen to him. The Japanese welcomed him, and even today, traces of his quality-control methods are still seen in the industrial workplace. I believe that proper application of Dr. Deming's priciples could put America back on top and keep it there

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16 of 17 people found the following review helpful:

5.0 out of 5 stars Great Intro to Deming, April 13, 2004

Ron Atkins "Ron" (California) - See all my reviews

This review is from: The Deming Management Method (Paperback)

Mary Walton presents a detailed biography of the Guru of Quality, Edward Deming, based on her lengthy involvement with Deming and his quality training programs. Also, this book features an introduction by Deming.

The majority of this book is dedicated to Walton's interpretation of Deming's 14 points, which encourages organizations to: have a constancy of purpose, adopt a new philosophy, not rely on mass inspections, not to accept contracts based on price alone, constantly improve processes, train and retrain, institute solid leadership, drive out fear in the workplace, breakdown departmental barriers, eliminate slogans, eliminate quotas, remove barriers to pride in workmanship, and take action to transform the organization.

Walton's book does a good job of presenting Deming's theories, which I highly recommend to newcomers to the quality movement. Those experienced in this area and familiar with Deming's 14 points may not benefit as much from this book, but may enjoy a different take on Deming's ideas and somewhat dated examples.

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27 of 31 people found the following review helpful:

5.0 out of 5 stars SIMPLY THE BEST BOOK ON DEMING THERE IS, September 17, 2000

Geoff Lilley "MS Office Junkie, Poetry Lover,... (Sacramento, CA United States) - See all my reviews
(REAL NAME)

This review is from: The Deming Management Method (Paperback)

What I really liked about Mary Walton's book is that it is ACCESSIBLE. While I certainly sympathize with Dr. Deming's eschewing simplistic slogans and posters to institute the notion of quality, I felt like Ms. Walton broke Deming's theories down into manageable chunks. Having survived reading Deming's "Out of the Crisis", I would have to say that Mary Walton's slim little volume is a much better way to glean the priceless gems of Dr. Deming's wisdom. This ranks right up there with "Liberation Management" as one of the best business books ever written.

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Most Recent Customer Reviews

5.0 out of 5 stars Love this book.
Deming is the man responsible for designing the post-WWII Japanese economy. Every manager, director, C-level executive, and small business owner should make this book required... Read more

Published 11 months ago by Matt

4.0 out of 5 stars The Deming management Method
This book was an interesting read and gave many good examples and testimonies from companies applying Deming's 14 points. Read more

Published 14 months ago by Bert

3.0 out of 5 stars Great book on the theory but dated now on the companies.
This is a good primer book about Deming but, as other reviews mentioned, not the end all of Deming's work, plus it lacks focus on specific topics. Read more

Published 22 months ago by E. Lewis

5.0 out of 5 stars Deming's message was profound
It is said that we stand on the shoulders of giants. Giants like Frederick Taylor, the Toyoda Family, Taiichi Ohno, Shigeo Shingo, and of course Edwards Deming. Read more

Published on June 2, 2008 by Kelvyn Youngman

5.0 out of 5 stars A Prophetic Message that Americans Still Don't Understand
When I purchased this book in the late 80's I thoroughly enjoyed the story-telling approach of this book. It was a philosophical awakening. Read more

Published on December 22, 2007 by Dirk J. Willard

5.0 out of 5 stars Outstanding Book

"Deming Management Method" is an outstanding book on the quality management methods advocated by one of the best known quality gurus of the last century. Read more

Published on May 25, 2006 by Elijah Chingosho

5.0 out of 5 stars Deming Quality Primer
Anyone with an interest in QA, Quality improvement and TQM would have an interest in this book.

It is a great introduction and overview of Demings methods of improvement of... Read more

Published on February 4, 2004 by Joseph J. Slevin

5.0 out of 5 stars A Great Book about W E. Deming and his work
Mary Waton does the impossible. She tells you about the life of the great Business Guru the late W.Edward Deming. Read more

Published on December 23, 2002 by Joe Trevison

1.0 out of 5 stars Don't judge a book by (it's cover hype)
The old adage applies to this book. There is no management method inside. Walton's work is long in the tooth. Read more

Published on July 3, 2002 by Pete Dailey

› See all 12 customer reviews...

Inside This Book (learn more)
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First Sentence:
Born on October 14, 1900, William Edwards Deming is as old as this century. Read the first page

Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
six willing workers, statistical methods office, flock lines, flock division, bead experiment, pie bigger, red beads, awarding business, statistical consultant

Key Phrases - Capitalized Phrases (CAPs): (learn more)
Fourteen Points, Deming Prize, Merrimack Valley, United States, Statistical Quality Control, Seven Deadly Diseases, Mary Ann Gould, Edwards Deming, World War, Joan Stalnecker, Malden Mills, New Jersey, New York, Western Electric, White Paper, Ford Motor Company, Nashua Corporation, William Deming, Bob Cowley, Buffalo Bill, Point Nine, Quality Round Table, Team Taurus, Windsor Export, Campbell Soup Company

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Citations (learn more)

This book cites 11 books:

Out of the Crisis by W. Edwards Deming on 5 pages
Guide to Quality Control (Industrial engineering & technology) by Kaoru Ishikawa on page 100, page 114, and Back Matter
New Jersey (Enchantment Amer) by John Allan Carpenter on page 238
Heart of Conflict by Brian Muldoon in Back Matter
A22.5 Flow Charts Video by Cengage Learning Delmar on page 101

See all 11 books this book cites

100 books cite this book:

Putting Total Quality Management to Work: What TQM Means, How to Use It and How to Sustain It Over the Long Run by Marshall Sashkin on 5 pages
Systematic Quality Management (Practical Laboratory Management Series) by Gary B. Clark on 5 pages
Team Leadership In Christian Ministry: Using Multiple Gifts to Build a Unified Vision by Kenneth Gangel on 4 pages
Managed Care Quality: A Practical Guide by A. F. Al-Assaf on page 172, page 206, and page 267
Statistics for the Twenty-First Century (M a a Notes) by Florence Gordon on page 116, page 121, and page 280

See all 100 books citing this book

Books on Related Topics (learn more)

Improving Service Quality by Michael E. Milakovich

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