Customer Reviews

Deni 5530 Deni Automatic Soft Serve Ice Cream Maker

5 star:		(1)
4 star:		(1)
3 star:		(2)
2 star:		(3)
1 star:		(21)

 

 

The device specifies in its instructions that it requires its canister to be stored in a freezer at a temp of -10C/3F or lower. Notice, this is lower than the 0C/32F to make ice. If your freezer will not go this low, don't buy the product, if you don't know how low your freezer temp will get check before you buy the product. If the canister is not frozen at a low enough temperature the product will not perform satisfactorily. This information should be made clear before purchase.

I'm enjoying a bowl of perfect soft-serve right now. And this is the first time I've used the machine. I guess the low ratings are from people who are just clueless. READ THE INSTRUCTIONS! Make sure you keep the freezing canister in your deep freeze for 24 hours! Make sure your ice cream mix is fully chilled (overnight in the fridge)! DUH! THAT'S ALL THERE IS TO IT.

Now, if this sounds too complicated for you, just go to Dairy Queen, but this softserve (the booklet's plain vanilla recipe) is as smooth and tasty as anything I've ever bought. And I know exactly what's in it! I actually substituted Splenda for the sugar to reduce the carbs and still got unbeatable results.
Get one - it's cool!

Would not recommend this machine. Soft Serve never got hard enough to serve. The handle on the machine would not release any of the soft slush that accumulated after running for forty five minutes. Just not a good machine. Canister was frozen for over 18 hours at zero degrees. Machine was returned the same day it was received. Just not as advertised. Should not have to pay for the RETURN!

This is a very attractive gadget but, like the previous reviewer, I feel it doesn't live up to its billing. I froze the container for more than 24 hours and yet the ice cream never firmed up enough to serve although the machine was left to churn for almost an hour. I may as well have mixed the recipe and just stuck the goop in the freezer for all that the machine did.

Like the others I tried to follow directions that came with the machine, but it did not freeze. I did find out that if I put the ice cream mix in the freezer for a few hours before putting in the machine it would make soft ice cream that will work in a cone. My other problem was some small plastic parts that keep getting lost in the ice cream and have been found while eating. I don't think that this is very safe. I thought that it would be a little better product.

Like the other reviewers, I followed the instructions for this machine to the letter. I froze the canister in my deep-freeze for several days and took it out just in time to load it. Although the recipe provided was quite tasty, even after 60 minutes the stuff never even got cold enough to reach the slush stage, let alone ice cream. My kids pretty much drank it from the bowl. It's advertised to make ice cream in 20 minutes; no way. Returned it the next day (and paid for shipping).

I followed the instructions to a T. Froze the container and then started the machine. I ran the machine for 1 1/2 hours and it never got any thicker than a milkshake. Never goos enough to dispence from bottom of machine. I would NOT reccomend this machine to anyone. I wish they would give my money back.

Steve

This unit looks good but does not work very well. It leaks while the contents are chilling. Email to company resulted in no feedback. It is also takes a lot of work just to get a samll amount of soft serve ice cream. I'd rather drive to a store and get it.

OK, I messed up on my first two tries but after that it worked. Many people who rated this product said the ice cream was a "melted milkshake". Yes, that is what happened at first but if you make sure the canister is frozen (i left it in the freezer for a few days) then made the ice cream mixture and left it in the fridge overnight, then after pouring the mixture in the canister, really let that machine mix it for a while, then it firms up (you can tell when it thickens by watching it through the clear-view lid) then it worked great, though it took time.

if the ice cream mixture were not whipped long enough in the machine, or if the mixture was at room temperature, or if the canister was left out for a while then that is when the machine will not do its job.

This product is horrible and I recommend not buying it. It's noisy and the soft serve is not vary soft. We tried multiple recipes that came with the product and they all produced similar results. You are better off buying a more expensive version that may work better.