How to Design, Implement, and Interpret and Employee Survey [Hardcover]

John H. McConnell (Author)

Book Description

ISBN-10: 0814407099 | ISBN-13: 978-0814407097 | Publication Date: May 21, 2003

The opinions and perspectives of employees can be among a company's most valuable business tools. "How to Design, Implement, and Interpret an Employee Survey" presents a down-to-the-details methodology for determining what to ask, how to ask it, and how to compile, analyze, and act on the results.

Editorial Reviews

Book Description

"Employee opinion is the most important barometer of employment conditions at any company. But marshalling hundreds (or thousands) of individual perceptions into a cohesive workplace inititative demands an organized approach. McConnell presents a practical start-to-finish methodology for getting the most out of an employee opinion survey, from determining what conditions to survey to completion of follow-up procedures. Adaptable to any purpose and organization, McConnell’s proven strategies cover:

* Do’s and don’ts of question design

* Selecting response type (multi-choice, rating scales, etc.)

* Practical methods for ensuring validity and reliability

* Survey administration

Additional chapters cover the nuts and bolts of implementation, communicating with employees about the survey, and how to score, group, and report survey results. Not least, this crucial book shows how to use survey results as a springboard to improved management/employee communication, working conditions, and productivity. CD-ROM included."

--This text refers to the Paperback edition.

About the Author

John H. McConnell is president of McConnell-Simmons, a human resources consulting firm. He is widely recognized, with clients including Singer, Dow Corning, Philip Morris, Colonial Penn Group, KFC, and the United States Navy.

Product Details

• Hardcover: 360 pages
• Publisher: AMACOM (May 21, 2003)
• Language: English
• ISBN-10: 0814407099
• ISBN-13: 978-0814407097
• Product Dimensions: 10.2 x 7.3 x 1.2 inches
• Shipping Weight: 1.8 pounds
• Average Customer Review: 3.5 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #2,316,152 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful:

5.0 out of 5 stars Great Tool!!!!!!!!, January 25, 2005

By 

Maureen Bozzio "Maureen" (New York, New York) - See all my reviews

This review is from: How to Design, Implement, and Interpret and Employee Survey (Hardcover)

I have been a human resources professional for 17 years, and have all of Mr. McConnell's book. But this on ein particular has been a great addition to my library. I have even recommended it to my staff. Whenever I have used concepts from the book, whether in meeting or just in conversation), I have always gotten a captive audience.

The clearly demarcated tables in the book along with the large type make it an absolute pleasure to have on hand for quick references. The accompanying CD is absolutely marvelous, and easy to navigate, with clear and precise instructions.

I hope that the publisher continues to put out books by Mr. McConnell, who is a veteran and expert in his field.

2.0 out of 5 stars Did not find CD with this book, March 14, 2010

By 

Muhammad Shoaib "MS" (Saudi Arabia) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: How to Design, Implement, and Interpret and Employee Survey (Paperback)

I infact chose to buy this book because it included a CD of forms and templates. When I received the book, CD was missing. It was quite disappointing for me. If I were in US, I could have immediately returned the book. Because I am in a country from where the shipping cost to return the book is almost of the price of the book, I am unwillingly keeping it. When you order a book at Amazon, you expect complete delivery. Unfortunately, it has not proved this time with the delivery of this book to me.