Customer Reviews

How to Design, Implement, and Interpret and Employee Survey

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I have been a human resources professional for 17 years, and have all of Mr. McConnell's book. But this on ein particular has been a great addition to my library. I have even recommended it to my staff. Whenever I have used concepts from the book, whether in meeting or just in conversation), I have always gotten a captive audience.

The clearly demarcated tables in the book along with the large type make it an absolute pleasure to have on hand for quick references. The accompanying CD is absolutely marvelous, and easy to navigate, with clear and precise instructions.

I hope that the publisher continues to put out books by Mr. McConnell, who is a veteran and expert in his field.

I infact chose to buy this book because it included a CD of forms and templates. When I received the book, CD was missing. It was quite disappointing for me. If I were in US, I could have immediately returned the book. Because I am in a country from where the shipping cost to return the book is almost of the price of the book, I am unwillingly keeping it. When you order a book at Amazon, you expect complete delivery. Unfortunately, it has not proved this time with the delivery of this book to me.