174 of 176 people found the following review helpful:
1.0 out of 5 stars
Excellent features but..., January 23, 2005
This review is from: Design Tech Deluxe Remote Car Starter with Keyless Entry #23927W (Automotive)
The Design Tech Deluxe Remote Car Starter comes with excellent features and a compact remote. The problem is, the item I received did not work.
All wires were hooked up appropriately and double check with a test kit. Once hooked up, there was no response from the unit. After hours of attempting to troubleshoot, I looked online at Design Tech's website for local authorized installers in the hopes that they might be able to answer my question.
Unfortunately the three "authorized" installers in my area REFUSED to touch Design Tech's equipment because, and I quote "they're too difficult to work with. We haven't had much success."
A little alarmed by this response, I attempted to contact the company using their 800 number during their live tech support hours. After waiting 1/2 on hold with no approximate wait time and no end in sight, I hung up and decided instead to return the defective unit back.
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79 of 83 people found the following review helpful:
2.0 out of 5 stars
NOT AS GOOD, February 8, 2005
This review is from: Design Tech Deluxe Remote Car Starter with Keyless Entry #23927W (Automotive)
EASY AND CLEAR STEPS TO FOLLOW IN INSTALLATION, ALTHOUGH THE UNIVERSAL REMOTE IS REALLY BAD, FEELS VERY CHEAP...TACHLESS MODE WORKS GREAT, BUT FINDING SERVICE AND TECH SUPPORT IS ALMOST IMPOSSIBLE...GOOD LUCK CONTACTING THEM!
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27 of 28 people found the following review helpful:
4.0 out of 5 stars
satisfied, February 10, 2007
This review is from: Design Tech Deluxe Remote Car Starter with Keyless Entry #23927W (Automotive)
I've used design tech products fo over 5 years and probably put at least 5 in my family cars. The only problem is there tech support isn't what it used to to be. There is one company that took over most of the remote starters and the tech help isn't as good. I tried a bulldog for my son's wife's car and the quality isn't near Design tech. I've had them in vehiciles over 5 years or more without few problems. Caution if you installing on some of todays cars you need to purchase other products to get around the security systems. You still need a key to steal the car or a professional thief. An electrical back ground is needed to install this product. They have a good color chart for wiring. Frank Nielsen
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