Customer Reviews

Design Tech Deluxe Remote Car Starter with Keyless Entry #23927W

5 star:		(6)
4 star:		(3)
3 star:		(1)
2 star:		(3)
1 star:		(5)

 

 

The Design Tech Deluxe Remote Car Starter comes with excellent features and a compact remote. The problem is, the item I received did not work.

All wires were hooked up appropriately and double check with a test kit. Once hooked up, there was no response from the unit. After hours of attempting to troubleshoot, I looked online at Design Tech's website for local authorized installers in the hopes that they might be able to answer my question.

Unfortunately the three "authorized" installers in my area REFUSED to touch Design Tech's equipment because, and I quote "they're too difficult to work with. We haven't had much success."

A little alarmed by this response, I attempted to contact the company using their 800 number during their live tech support hours. After waiting 1/2 on hold with no approximate wait time and no end in sight, I hung up and decided instead to return the defective unit back.

EASY AND CLEAR STEPS TO FOLLOW IN INSTALLATION, ALTHOUGH THE UNIVERSAL REMOTE IS REALLY BAD, FEELS VERY CHEAP...TACHLESS MODE WORKS GREAT, BUT FINDING SERVICE AND TECH SUPPORT IS ALMOST IMPOSSIBLE...GOOD LUCK CONTACTING THEM!

I've used design tech products fo over 5 years and probably put at least 5 in my family cars. The only problem is there tech support isn't what it used to to be. There is one company that took over most of the remote starters and the tech help isn't as good. I tried a bulldog for my son's wife's car and the quality isn't near Design tech. I've had them in vehiciles over 5 years or more without few problems. Caution if you installing on some of todays cars you need to purchase other products to get around the security systems. You still need a key to steal the car or a professional thief. An electrical back ground is needed to install this product. They have a good color chart for wiring. Frank Nielsen

I had this alarm professionally installed by PepBoys (which is DesignTech's recommended professional installer). After the initial installation with all the wiring was done, PepBoys found out that the brain was defective. They confirmed this as well with several tests that they did. After being on the phone with DesignTech's horrible customer service, and several faxes later, they sent me a new brain, and I just mailed out the defective old brain with a prepaid mailing label that they provided. After my 2nd visit with PepBoys, it was the same problem. And yes, DesignTech sent me a defective replacement. Several more calls and faxes later, I got the 3rd one, and that one turned out ok.

The features worked fine, and the batteries lasted me a long time. But the fob themselves are made up of really cheap looking plastic (even the silver one). Other than that, it worked fine. I got a new truck, and this time I've invested in an AudioVox system (sold under the Pursuit brand) and I love that everything is so integrated and easier to upgrade. I still had a professional install it and I've never had any problems with it.

I have a 2005 Ford Ranger. I bought this unit and fully read the instructions before starting the install. After that I began searching for the right connecitons on the steering column and connected up the unit. I went online to find the correct placement of the wires and downloaded a printout.
The unit installed well, worked fine after initialization. Came with a video that really helped in the installation. I find the range on this unit to be super.
I have no complaints.

Had to send back the Car Starter because it wasn't stated that you will
also need a bypass switch that cost about $80 and I think it needs to
be installed by a prof. I called a prof and he stated it's $150 an hr
to work on installing the switch and/or starter. And the Keyless Entry
buttons looked and feel like toys, very cheap plastic nothing like my
Ford remote.

I installed this item on my 2001 Dodge truck shortly after I purchased my truck in Nov. 2000. I have not had any problems with the unit at all. My key fob has worn out, though it has seen some abuse. I installed the unit myself using their instructions. The install did take longer than I anticipated, but mostly because it sometimes took a bit to find the correct wire in the truck. In all, it has great features at a fair price.

I installed this unit on a 2000 Honda Accord 4 door about three years ago (did it in the freezing cold!).
Installation took a good solid 10 hours (I work slow and like I said, it was freeking cold).
Worked from the first press of the button right to this very day.
The remote fob does show some wear on the surface but the buttons do not and work just fine.
We did have to purchase an additional part to accommodate the Honda ignition key scheme with the micro chip imbedded in the key head (extra 25 dollars for the extra key, 20 dollars for the box to read it).
We routinely carry three small children in this car (all under five). Having the car warm and secure when they go to get in makes a huge difference in how safe and comfortable the transition into the car is (we do have extreme cold here in Nebraska -20 is not uncommon).
Good starter.
Installation while not easy is do-able.
Has lasted under continuous use.
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I am really sad because a really good company like Amazon has this bad quality item. The one that I got didn't work, you better take a good look of what are you selling.

product was good quality and performs perfectly. however if your vehicle is newer than 2002 i could not obtain any wiring diagrams and customer service is dead or they don't answer phone.if you're not up on tracing circuits stay away from this product.