Customer Reviews

Designing Care: Aligning the Nature and Management of Health Care

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Amidst the debate of blossoming health care costs and health care systems that don't work is a focus from a physician and business school professor who argues that energy could better be placed into understanding the basic nature of care and how to better design, manage and deliver it. Health care is a process of applying best practices to patient interests: chapters survey how business management routines can help solve many health care crisis situations. Both business and health libraries need this approach.

Discourse on the seemingly obvious is risky, but the author does properly, arguing well (from a local - northamerican point of view, not global as expected in this century, but enough to get the point) and oriented toward taking action that I consider very appropriate for building new solutions when you think it all boils down to lack of money in health systems. Already, the WHO had called attention to this point in its 2010 World Health Report, so this book helps you to build solutions on that route, bringing fresh ideas to the debate and constituting in an interesting contribution to better care for more people.